business logo of Ross-Simons

Ross-SimonsReviews 13,381

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,393
shipping
50
quality
11,840
This company responds to reviews on average within 2 days

Instant Feedback

62,122 reviews

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Illinois
1 review
0 helpful votes
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Absolutely perfect
July 16, 2025

So pretty! The necklace exceeded my expectations. This is my 2nd purchase from here and both were extremely nice.

Date of experience: July 6, 2025
North Carolina
1 review
0 helpful votes
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Color of the earrings was hard to see on website- they are ok, but not the quality I expected for the price

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
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Easy Purchase for Birthday Gift
July 16, 2025

It was a easy purchase and came quickly for my daughters birthday and it went perfectly with her pandora gift! Will review again if any problems but so far so good! 😊

Date of experience: July 6, 2025
Tennessee
2 reviews
0 helpful votes
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FABULOUS GO TO STORE!
July 16, 2025
Updated review

I have bought several pieces from Ross-Simon, and the pieces have always exceeded expectations. Customer Service, ordering clarity and shipping have always been great! KEEP UP THE GOOD WORK!

Date of experience: July 6, 2025

Good shopping!
December 13, 2024
Previous review

Good shopping!

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Reliable company
July 16, 2025
Updated review

Easy ordering and great value. Items ship quickly. Very good quality.

Date of experience: July 6, 2025

Beautiful bracelet!
January 31, 2025
Previous review

Ordering process was easy & shipping was quick. Very classy looking bracelet.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Reputable & reliable
July 16, 2025

Easy to shop, easy with returns, good value. Pretty designs.

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
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Ross Simon's Shopping
July 16, 2025
Updated review

I have always had a good experience with Ross Simon's. I have ordered many pieces of jewelry and sent some as gifts, and have been very happy with all of them.

Date of experience: July 6, 2025

Feedback
May 7, 2025
Previous review

It was an easy experience and I love what I got. The necklace and ring are beautiful and remind me of my dog!

Date of experience: April 27, 2025
Maryland
1 review
0 helpful votes
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Great shopping experience
July 16, 2025

It was very easy to shop on the website and my products were shipped and received quickly.

Date of experience: July 6, 2025
Missouri
2 reviews
2 helpful votes
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Long time customer
July 16, 2025
Updated review

I have been buying from Ross-Simon for many, many years. I've been very pleased with my purchases and service.

Date of experience: July 6, 2025

I'm a return customer, have been for years, there's...
May 25, 2025
Previous review

I'm a return customer, have been for years, there's a reason I return.

Date of experience: May 15, 2025
New York
1 review
0 helpful votes
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Overall experience was excellent. Delivery was very timely and my ring is beautiful.

Date of experience: July 6, 2025
Missouri
1 review
0 helpful votes
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Opinion
July 16, 2025

Purchased two pair. One was better quality than the other but they have a 30 day return which is helpful

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
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Tennis bracelet
July 16, 2025

Great experience so far. I hope the finish holds up to wear!

Date of experience: July 6, 2025
Montana
1 review
0 helpful votes
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Better specifications needed
July 16, 2025
Updated review

More detailed specifications regarding the total weight of the earrings I ordered would have helped. Only the weight of the gold was given, yet the Murano glass pendant is quite heavy and forced me to return the earrings. Regrettable because the earrings are beautiful.

Date of experience: July 6, 2025

Great variety of selection and price
July 6, 2025
Previous review

Great variety of selection and price

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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Click
July 16, 2025
Updated review

Easy easy easy easy easy easy, did I say easy?! It was so very easy 😊

Date of experience: July 6, 2025

Great way to easily purchase high quality
July 6, 2025
Previous review

Great way to easily purchase high quality

Date of experience: June 26, 2025
Massachusetts
1 review
0 helpful votes
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Jade
July 16, 2025
Updated review

Product came early and was as advertised. She loved her new jade necklace

Date of experience: July 6, 2025

Jade jewelry
February 27, 2025
Previous review

The bracelet and earrings were perfect. The product was shipped and delivered 1 day early.

Date of experience: February 11, 2025
Rhode Island
1 review
0 helpful votes
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So fast!
July 16, 2025

I was blown away at the selection in a reasonable price range for my budget. Also, I couldn't believe how fast it shipped! It showed up 3 days before the scheduled delivery time. Absolutely pleased with the overall experience.

Date of experience: July 6, 2025
Mississippi
1 review
0 helpful votes
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Pretty bracelet
July 16, 2025

As always, a good experience with Ross Simmons. They have a great choice of merchandise at fair prices.

Date of experience: July 6, 2025
Indiana
1 review
0 helpful votes
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REVIEWS
July 16, 2025

Experience has been great with all orders requested. Will order again.

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
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Shopping with Ross-Simons
July 16, 2025
Updated review

I love the value and quality of the jewelry offered on your website. It was easy to shop online.

Date of experience: July 6, 2025

Website was very user friendly
July 5, 2025
Previous review

Website was very user friendly.

Date of experience: June 25, 2025
South Carolina
1 review
0 helpful votes
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Set
July 16, 2025
Updated review

Good job nice quick delivery. Shop RS often. Great products

Date of experience: July 6, 2025

Easy shopping
October 22, 2024
Previous review

Easy shopping

Date of experience: October 12, 2024