business logo of Ross-Simons

Ross-SimonsReviews 13,387

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,394
shipping
50
quality
11,849
This company responds to reviews on average within 2 days

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62,145 reviews

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Montana
1 review
0 helpful votes
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Better specifications needed
July 16, 2025
Updated review

More detailed specifications regarding the total weight of the earrings I ordered would have helped. Only the weight of the gold was given, yet the Murano glass pendant is quite heavy and forced me to return the earrings. Regrettable because the earrings are beautiful.

Date of experience: July 6, 2025

Great variety of selection and price
July 6, 2025
Previous review

Great variety of selection and price

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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Click
July 16, 2025
Updated review

Easy easy easy easy easy easy, did I say easy?! It was so very easy 😊

Date of experience: July 6, 2025

Great way to easily purchase high quality
July 6, 2025
Previous review

Great way to easily purchase high quality

Date of experience: June 26, 2025
Massachusetts
1 review
0 helpful votes
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Jade
July 16, 2025
Updated review

Product came early and was as advertised. She loved her new jade necklace

Date of experience: July 6, 2025

Jade jewelry
February 27, 2025
Previous review

The bracelet and earrings were perfect. The product was shipped and delivered 1 day early.

Date of experience: February 11, 2025
Rhode Island
1 review
0 helpful votes
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So fast!
July 16, 2025

I was blown away at the selection in a reasonable price range for my budget. Also, I couldn't believe how fast it shipped! It showed up 3 days before the scheduled delivery time. Absolutely pleased with the overall experience.

Date of experience: July 6, 2025
Mississippi
1 review
0 helpful votes
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Pretty bracelet
July 16, 2025

As always, a good experience with Ross Simmons. They have a great choice of merchandise at fair prices.

Date of experience: July 6, 2025
Indiana
1 review
0 helpful votes
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REVIEWS
July 16, 2025

Experience has been great with all orders requested. Will order again.

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
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Shopping with Ross-Simons
July 16, 2025
Updated review

I love the value and quality of the jewelry offered on your website. It was easy to shop online.

Date of experience: July 6, 2025

Website was very user friendly
July 5, 2025
Previous review

Website was very user friendly.

Date of experience: June 25, 2025
South Carolina
1 review
0 helpful votes
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Set
July 16, 2025
Updated review

Good job nice quick delivery. Shop RS often. Great products

Date of experience: July 6, 2025

Easy shopping
October 22, 2024
Previous review

Easy shopping

Date of experience: October 12, 2024
Florida
1 review
0 helpful votes
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Excellent experience
July 16, 2025
Updated review

The ordering process was easy, the delivery was quick, and my girlfriend loved them

Date of experience: July 6, 2025

Easy and fast
July 1, 2025
Previous review

Easy and fast

Date of experience: June 21, 2025
Virginia
1 review
0 helpful votes
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Misleading description of item
July 16, 2025
Updated review

I ordered 4 charms for my sister and one of them does not have a clasp on it for her necklace and I have to pay to send it back. I think it was misleading because it was with all of the other charms that had clasps on them for her necklace. Would appreciate not having to pay shipping back, could you please contact me regarding this matter. Thanks Cheryl Sodini, *******1111

Date of experience: July 5, 2025

GreatWonderfulTerrific
July 5, 2025
Previous review

Great
Wonderful
Terrific

Date of experience: June 25, 2025
Oregon
1 review
0 helpful votes
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Ring
July 15, 2025
Updated review

Lovely addition to my ring collection. Comfortable and can be stacked with other rings.

Date of experience: July 5, 2025

I love shopping all your gorgeous jewelry offerings
April 21, 2025
Previous review

I love shopping all your gorgeous jewelry offerings.

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
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Perfection
July 15, 2025

No complaints at all! It was better than expected and easier to complete. Thank you

Date of experience: July 5, 2025
Pennsylvania
1 review
0 helpful votes
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One bracelet not good
July 15, 2025

Not happy with one of the bracelets. Already fell apart and unable to be worn

Date of experience: July 5, 2025
Florida
1 review
0 helpful votes
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Good experience
July 15, 2025

Product was as advertised and I am very pleased. I have recommended this site to friends.

Date of experience: July 5, 2025
Connecticut
1 review
0 helpful votes
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Satisfied
July 15, 2025

The ruby earrings are perfect for my 21 yr old July granddaughter

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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I have bought several things from Ross Simons as gifts and everything has been great quality so far. They have a nice variety including less coming gemstone jewelry

Date of experience: July 5, 2025
West Virginia
1 review
0 helpful votes
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Very satisfied!
July 15, 2025

Earrings are beautiful and look exactly as portrayed on the website.

Date of experience: July 5, 2025
New York
1 review
0 helpful votes
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Wonderful Jewelry!
July 15, 2025
Updated review

Always love their jewelry! Great prices and fast shipping!

Date of experience: July 5, 2025

Great Products!
January 23, 2025
Previous review

I would buy one of everything if I could. Love your products!

Date of experience: January 13, 2025
Virginia
1 review
0 helpful votes
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Very pleased with the gifts!
July 15, 2025
Updated review

The "pearl sunflower" necklace was a big hit as a thank you gift. I was concerned about the size of the pearl however, the recipient was very happy with everything about the gift. She worn the necklace for a couple of days in a row, that's not like her.

Date of experience: July 5, 2025

Great selection!
July 4, 2025
Previous review

Great selection! Great prices on gifts I purchased.

Date of experience: June 24, 2025
Oregon
1 review
0 helpful votes
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Mildly disappointed
July 15, 2025

I expected better quality for the price. Should have been in the price range of $30-$40.

Date of experience: July 4, 2025