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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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More detailed specifications regarding the total weight of the earrings I ordered would have helped. Only the weight of the gold was given, yet the Murano glass pendant is quite heavy and forced me to return the earrings. Regrettable because the earrings are beautiful.
Easy easy easy easy easy easy, did I say easy?! It was so very easy 😊
Great way to easily purchase high quality
Product came early and was as advertised. She loved her new jade necklace
The bracelet and earrings were perfect. The product was shipped and delivered 1 day early.
I was blown away at the selection in a reasonable price range for my budget. Also, I couldn't believe how fast it shipped! It showed up 3 days before the scheduled delivery time. Absolutely pleased with the overall experience.
As always, a good experience with Ross Simmons. They have a great choice of merchandise at fair prices.
I love the value and quality of the jewelry offered on your website. It was easy to shop online.
Good job nice quick delivery. Shop RS often. Great products
The ordering process was easy, the delivery was quick, and my girlfriend loved them
I ordered 4 charms for my sister and one of them does not have a clasp on it for her necklace and I have to pay to send it back. I think it was misleading because it was with all of the other charms that had clasps on them for her necklace. Would appreciate not having to pay shipping back, could you please contact me regarding this matter. Thanks Cheryl Sodini, *******1111
Lovely addition to my ring collection. Comfortable and can be stacked with other rings.
I love shopping all your gorgeous jewelry offerings.
No complaints at all! It was better than expected and easier to complete. Thank you
Not happy with one of the bracelets. Already fell apart and unable to be worn
Product was as advertised and I am very pleased. I have recommended this site to friends.
I have bought several things from Ross Simons as gifts and everything has been great quality so far. They have a nice variety including less coming gemstone jewelry
Earrings are beautiful and look exactly as portrayed on the website.
Always love their jewelry! Great prices and fast shipping!
I would buy one of everything if I could. Love your products!
The "pearl sunflower" necklace was a big hit as a thank you gift. I was concerned about the size of the pearl however, the recipient was very happy with everything about the gift. She worn the necklace for a couple of days in a row, that's not like her.
I expected better quality for the price. Should have been in the price range of $30-$40.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.