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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,199
value
50
shipping
48
returns
25
quality
9,929
This company responds to reviews on average within 3 days

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56,091 reviews
+39
How would you rate Ross-Simons?
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Virginia
2 reviews
4 helpful votes
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Very tiny
March 27, 2025

Honestly the ring was so much more tiny and thinner than advertised. I believe it to be bigger in substance. Good for a young teenager but out of place on a senior woman. However it is pretty.

Date of experience: March 7, 2025
California
1 review
1 helpful vote
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Great Customer Service
March 25, 2025

The ring I ordered was initially listed as "back ordered" with a 10-day delay in shipping. I was a bit disappointed as I wanted it for an occasion prior to that. For some reason, Ross-Simons was able to get the ring and ship it to me, 2-day express (for free). Needless to say, I was very pleased with this, and the ring is beautiful. Happiness all around!

Date of experience: March 15, 2025
Indiana
1 review
1 helpful vote
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Exchange
January 25, 2025

I ordered a.15 diamond sterling silver eternity band and upon doing some research while I was waiting for my order I decided I wanted to go with 14 karat gold so I am exchanging my order and now waiting for my new ring from you

Date of experience: January 14, 2025
Missouri
2 reviews
0 helpful votes
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Very Stylish
February 3, 2025

The Ross-Simons Byzantine 18k Gold Plated Silver Bracelet is stylish and well crafted. Although it does not weigh as much as my.925 solid Silver Byzantine bracelet, I like it very much and I think it is suitable for women and men. The R-S site has a wide selection of jewelry, it is easy to navigate and check out is a simple process.

Date of experience: February 2, 2025
Florida
1 review
0 helpful votes
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So much to choose from
April 19, 2025

I was given this site from my mom. She had purchased from them before. It was very easy to navigate and find what I wanted. Great prices and the jewelry is stunning. Will be shopping again soon.

Date of experience: April 9, 2025
Rhode Island
1 review
0 helpful votes
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Shiny
January 9, 2025

Necklace was a great price for the quality of craftsmanship. My wife was absolutely elated to receive this gift on Christmas morning. I have been purchasing jewelry from Ross Simmons for over 20 years and I've never been disappointed.

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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Very nice
April 17, 2025

Great experience nice bracelet I purchased for my daughter and myself. Very pretty the overlay gold in the back could've been a little more smoother looking but other than that very nice.

Date of experience: April 6, 2025
Arizona
1 review
0 helpful votes
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Lovely as usual
January 17, 2025

So far, every time I needed a gift, I could turn to Ross-Simon. They have a huge selection with very reasonable prices. I am always excited when I receive my package and once I open the box, I am so happy to wear my jewelry that instant. I also get lots of compliments on the uniqueness of my jewelry and the gifts I have given. I am never disappointed. Thank you.

Date of experience: January 6, 2025
Ohio
2 reviews
0 helpful votes
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Too Big
February 14, 2025

The ring was beautiful but way too big so I returned it and will do a better job of measuring before I order a new one.

Date of experience: February 13, 2025
Wisconsin
1 review
0 helpful votes
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Jewelry shopping made easy!
February 23, 2025

An unending selection and a wide price range of everything jewelry. You'll always find what your looking for at Ross-Simons, a great web site for shopping.

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
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Love the Jewelry
March 18, 2025
Updated review

Such a pleasure ordering from your catalogue. I love the ease of choosing beautiful jewelry. If I had any questions the answers were easy to find.

Date of experience: March 20, 2025

All the items look beautiful
November 5, 2024
Previous review

All the items look beautiful. It is easy to enlarge an item. Description is very
Clear and detailed. Love looking through each item. Great quality.

Date of experience: October 25, 2024
Arkansas
2 reviews
0 helpful votes
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Great item!
April 2, 2025

Purchased extender chains for my cross necklace...now I can put it directly over my head! Thank you for having this item available and so reasonably priced.

Date of experience: March 23, 2025
Wisconsin
1 review
0 helpful votes
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Rip off
January 4, 2025

I have the paw bracelet of said real diamonds (chips) and the size is perfect. However I got these earrings - 4 pair mind you, and the paws are so tiny you can barely see them. I have had good jewelry from Ross overs the years but these were ridiculously over priced and have know made me question if I will ever buy from Ross again. Please issue a $200 credit to my account and I will reconsider future buys. This purchase was extremely disappointing. They were gifts so I did not return.

Date of experience: December 25, 2024
Connecticut
1 review
0 helpful votes
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Spur of moment
March 23, 2025

The magnetic clasps ad appeared on my newsfeed. I have increasing limited mobility and vision as I age and am unable to mange the clasp on my necklaces. This seemed like a perfect solution. I also,have a nickel allergy which gives me contact dermatitis so I cannot wear anything other than gold. So these were the best thing! Now I can wear my loved necklaces with ease

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Exchange
January 17, 2025

Not able to close the clasp by myself. Have returned item for an exchange. Not happy that you don't give me credit on my credit card for the difference...only a gift card. Forces me to buy something else!

Date of experience: January 6, 2025
Virginia
1 review
0 helpful votes
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Beautiful ring
January 19, 2025
Updated review

I have never had a problem with Ross Simons. I have ordered several pieces of jewelry from them and every time, the product was exactly as described. The jewelry is beautiful and I have never had any problems. I highly recommend them for beautiful jewelry.

Date of experience: January 9, 2025

I love all the pieces that I have bought from Ross...
August 20, 2023
Previous review

I love all the pieces that I have bought from Ross Simons.

Date of experience: August 20, 2023
Florida
1 review
1 helpful vote
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Great Quality at Reasonable Prices
January 9, 2025

I've purchased several presents for my wife from Ross-Simmons and we've never been disappointed in the quality of what we received. The speed of the free shipping was fast as well. This is my go-to store for shiny and sparkly gifts.

Date of experience: December 30, 2024
Florida
1 review
0 helpful votes
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Faulty clasp
March 17, 2025

Very pretty, but they had to be replaced. Wore them around the house for a day and had one just fall out. After a long search, finally found it and noticed the clasp was faulty. Customer service is exchanging for a new pair, but it doesn't inspire much confidence. Expected a higher quality product.

Date of experience: March 7, 2025
Alabama
1 review
0 helpful votes
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Gorgeous!
December 29, 2024

I received this ring for Christmas. Absolutely stunning! It is truly one of the most beautiful pieces of jewelry I own. Contrary to most, this ring looks just like the pictures. Definitely worth every penny! I am so pleased with it! I also enjoyed the 30 dollar off welcome code!
So excited about my purchase! You should buy this one! Not one single regret!

Date of experience: December 29, 2024
Alabama
1 review
0 helpful votes
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Mixed up
March 21, 2025

Easy, great.CS IS GREAT
But ordered a item, got a similar item but my item. Cs re shipped
Supposedly correct item, still got wrong item. Ie ordered item in silver, keep receiving gold.
Finally this time a charm for the right item and they tried hard to insure my anniversary wasn't ruined.
Frustrating. But thank you cs for understanding and making it happen

Date of experience: March 23, 2025