Ross-Simons has a rating of 4.7 stars from 11,545 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
I received this ring for Christmas. Absolutely stunning! It is truly one of the most beautiful pieces of jewelry I own. Contrary to most, this ring looks just like the pictures. Definitely worth every penny! I am so pleased with it! I also enjoyed the 30 dollar off welcome code!
So excited about my purchase! You should buy this one! Not one single regret!
Easy, great.CS IS GREAT
But ordered a item, got a similar item but my item. Cs re shipped
Supposedly correct item, still got wrong item. Ie ordered item in silver, keep receiving gold.
Finally this time a charm for the right item and they tried hard to insure my anniversary wasn't ruined.
Frustrating. But thank you cs for understanding and making it happen
I ordered a gold ring with aquamarine stone for my teen-age granddaughter. I based my selection on the style, price within my budget & images of a model wearing the ring. I was very disappointed in the size of the ring & I don't think it is accurately portrayed on the website. The ring I received would be appropriate for an infant or toddler. On the plus side, the ordering & shipping was very good.
The pink topaz and sapphire flower charm is really very pretty. It will go on my paper clip necklace with a few other charms. I am very happy with this purchase.
This was my first order with Ross & Simon's. I found 2 beautiful, unique, meaningful rings at a great price. I was kept up to date throughout the shipping process.
Great website great prices, my wife loves her new jewelry. Looking forward to purchasing more in the future!
Need to offer "cross products" on your website. For example, when buying a necklace it would be useful to provide a link to matching earrings rather than make me scroll through God knows how many items to find them.
I sincerely hope this company refunds my money immediately, because I returned the product within minutes of seeing it. The band was tiny and the "stones" were the merest of chips, so small you couldn't even see the color variation. Such a total disappointment.
Bright side: it was a reminder to never purchase from instagram ads.
I had to return most of it and am having a very difficult time getting my money refunded. Any help would be greatly appreciated. One of the items was a bracelet worth over $700.
Affirm handles the refunds on orders placed using them. Once jewelry is in hand, we let Affirm know to refund. We work with all customers until any issue is resolved.
Everything I have purchased in previous years have been wonderful!
Not great attention to detail as one very dark diamond was used and stands out quite a bit in the middle of all the others. Needless to say I was disappointed.
I buy almost all my jewelry from Ross Simon and have loved every piece. All 3 pieces I just purchased were beautiful. I would recommend them to everyone. Give them a try, you won't be disappointed.
This was my first time shopping with Ross-Simons. I have to say that shopping your website was both informative and easy. I will be purchasing again in the future. Thank you.
Both bracelets I purchased looked great on-line and in the catalog. However, the Pure bangle bracelet is so lightweight that it is doesn't even measure when trying to weigh it! Not $350 worth of gold in that bracelet and no way to wear it without destroying its shape. Will return the bracelet. The hinged sun and moon multi-gem bangle is so cute but I couldn't get the clasp to open. I took it to a jeweler and they got the clasp to open, but even that bracelet has no internal support, and when unclasped it doesn't align so it is already scratched at the clasp. I have not even worn the bracelet for fear I will destroy the shape of that bracelet, too. Now not even sure I can return that bracelet. One bracelet was going to be a gift, but I was too embarrassed to give it. I have purchased other jewelry from Ross-Simon and not experienced this poor quality. I am disappointed, as I was so excited for receiving these pieces.
The hearts were carelessly 'filled'. Sloppy work. Didn't see in the photos there is no backing under the hearts. Guaranteed to break with daily wear. Just a fun, rather expensive, ring.
We regret that you were not pleased with the ring, and offer a 30-day money back guarantee. We always try to include as much product information as possible in the Product Details and this ring does have a 360-degree view of the front and back on our website.
My wife likes her necklaces but I had problems figuring out the size to get her if I wanted to keep it a surprise. It would help tremendously if you could tell what size the model has on in the picture for husbands to get an idea what to order. We men are not real good at things like that.
Ordered earrings and necklace as set for my daughters wedding but necklace is back ordered. Both are a gift for her to wear. Pearls and "something blue". I'm hoping that by the 29th I will get the necklace. Please rush it.
The website has a glitch. Sometimes you only see words of description, but no photos of the product itself. It can be very frustrating. This is why I just get off the site.
Unfortunately, the 16-inch necklace chain is too small. The 18- and 20-inch lengths were out of stock for Christmas. The black diamond matches her 3.0 carat earring studs which she loves. The next special occasion she will get a black diamond ring to match the other two pieces of jewelry.
I'm happy it was accidentally delivered via USPS and not UPS or FedEx. The last time my black and white diamond ring ended up at my neighbor's house who was gone for a while for the Chinese New Year. And her son picked it up until she got home and returned it to me so I'm happy that it was delivered once again United States postal services I hope all my jewelry that I ordered in the future is delivered the same way via USPS
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We understand it can be challenging to depict size online, that's why we always include the product dimensions in the Product Details section under the photograph online. We see that you have started the online return process, and returns are processed within 4 business days of receiving the piece back into our distribution center. We have reached out to assist.