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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,199
value
50
shipping
48
returns
25
quality
9,928
This company responds to reviews on average within 3 days

Instant Feedback

56,088 reviews
+39
How would you rate Ross-Simons?
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Rhode Island
1 review
0 helpful votes
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Disappointing Jewelry
April 4, 2025

I was looking for a blue topaz pendant, found this on the Ross Simons website and bought it. I have the same pendant in yellow topaz and am very happy with it. The pendant was super pale and the chain was quite inferior. I returned it the same day it was delivered to me. Ross Simons should do better.

Date of experience: March 21, 2025
Barbara J. Ross-Simons Rep
1 month ago

We appreciate the feedback regarding the pendant. We report all concerns with our pieces to our team, who will inspect them to make sure they meet our quality expectations. We always want our customers to love their pieces and offer 30-day returns.

New Mexico
1 review
0 helpful votes
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Always Awesome
January 18, 2025

The quality of Ross Simmons jewelry is always top-notch. I'm never disappointed. Prices are great and I will always continue shopping here as I have for years. All the gifts I buy for my friends and myself are well received and wonderful.

Date of experience: January 7, 2025
Ohio
1 review
0 helpful votes
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It was easy to shop thank you, everything arrived quickly, I would love to see more sets. Earrings and necklaces

Date of experience: March 28, 2025
Iowa
1 review
0 helpful votes
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Ring Purchase For My Wife
March 26, 2025

Ordered the ring from your on-line catalog per my wife's instruction. We received the ring within a few days and she wears it constantly. Her joy wearing the ring purchased from Ross-Simon's gives me great joy. We are not very satisfied.

Date of experience: March 16, 2025
Vermont
1 review
0 helpful votes
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Love it!
March 17, 2025

Quick delivery. The earrings were as expected. It was the right size. They have quite a selection. I do recommend.

Date of experience: March 17, 2025
Ohio
1 review
0 helpful votes
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Necklaces
February 2, 2025

My necklace was stolen ( not one of yours) and I've been looking for one like it although I haven't found one I have been ordering from you and love all my orders, my favorite one is the Vermeil Flat-bead so far. Thank you. Rita Akemon.

Date of experience: January 22, 2025
New Jersey
1 review
0 helpful votes
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Love Ross-Simons!
March 22, 2025
Updated review

My experience was terrific! Website easy to navigate and purchasing a breeze. I love my ring but a tad disappointed that the turquoise and gold in the stone was not as bright as in the catalog. I will keep the ring but the "turquoise" could use more "gold" in it. Perhaps the stone are all a bit different? I would return it for more "gold" in the turquoise is available.

Date of experience: March 22, 2025

Received quickly!
December 20, 2024
Previous review

Love RS! First time buyer but regularly receive your emails. Wonderful collection!

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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Beautiful Sun Earrings
January 8, 2025

Very easy to purchase. Very Pretty, however, the earrings are a little snug. My ear lobes are kinda full and the loop that goes around ear lobe is small. The closure is difficult to put on because the latch is only half of the loop so it barely makes it thru my ears. I didn't realize these were probably for teens, and I am 60 years old. I do like them, so I will keep them, but in the future I will pick a different style.

Date of experience: December 29, 2024
Massachusetts
1 review
0 helpful votes
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Excellent quality
March 28, 2025

I purchased this bracelet as a gift for a dear cousin's birthday. It is beautiful and I am looking forward to seeing her expression when she opens the gift. Very happy with my purchase.

Date of experience: March 17, 2025
Florida
5 reviews
0 helpful votes
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Lovely sparkle necklace
March 29, 2025

This delicate white gold necklace is the perfect accompaniment for the diamond circle and solitaire pendants that have been sitting in my jewelry box. I am wearing them at last!. I am very pleased.

Date of experience: March 19, 2025
Virginia
1 review
0 helpful votes
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Exactly as advertised
April 8, 2025

These earrings are beautiful... look exactly like the photos. Shipment was quick and I was able to wear them to a special event. Folks thought they were rubies!

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
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Love my earrings!
May 10, 2025

I tell everyone about RS! Fabulous! My earrings were even more beautiful than the picture! The order came very quickly and it was packaged very well. I get so many compliments! Thank you!

Date of experience: May 6, 2025
Minnesota
1 review
2 helpful votes
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Lovely blue butterfly pendant!
March 26, 2025
Updated review

I got my order on time. Very satisfied with packaging. Butterfly is my favorite inspirational symbol. I'm so happy with this Murano glass artistic piece. Great job!

Date of experience: March 16, 2025

Great selection
April 13, 2024
Previous review

Great selection.

Date of experience: April 3, 2024
Georgia
1 review
0 helpful votes
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Great experience
April 21, 2025

This is the second time I've purchased online from Ross-Simons and both times the items have arrived early and as described. I am very pleased and will continue to do business with them.

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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Not engraved
February 27, 2025

I had wanted my script initials engraved and disc was plain. When purchasing I kept getting error messages, i guess the order did not go through correctly. Will contact to have it engraved

Date of experience: February 16, 2025
New York
1 review
0 helpful votes
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Elegant and Lovely
March 20, 2025

These are lovely earrings--they are accurately depicted on the website. They are small but not tiny and have plenty of sparkle! The post is very secure too. I can't wait to wear them!

Date of experience: March 10, 2025
Delaware
1 review
0 helpful votes
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Colorful
February 16, 2025

Clear descriptions. Easy to navigate. Like that you can see the jewelry on a human. Love the colors. Pretty.

Date of experience: February 17, 2025
Washington
1 review
0 helpful votes
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Perfect
March 6, 2025
Updated review

I have several items purchased from RS,I love them all. Good quality and design. Ordering is easy. Too easy.

Date of experience: March 7, 2025

I love all the items I've ordered from Ross Simmons
June 16, 2024
Previous review

I love all the items I've ordered from Ross Simmons. They are quality, beautiful pieces of jewelry.

Date of experience: June 6, 2024
Missouri
1 review
0 helpful votes
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Order was exactly like pictured, beautiful!
March 3, 2025

Very easy to buy. Kept me well informed of the delivery. I would definitely buy from Ross - Simmons again.

Date of experience: March 2, 2025
Virginia
2 reviews
4 helpful votes
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Very tiny
March 27, 2025

Honestly the ring was so much more tiny and thinner than advertised. I believe it to be bigger in substance. Good for a young teenager but out of place on a senior woman. However it is pretty.

Date of experience: March 7, 2025