RoseFeelsReviews 3,689

I ordered the stand. Did not get it.
The wooden family tree was not what I expected. It was a bit flimsy and the words were crooked across the board.

The Site mentioned it will take 7-10 days for delivery, it ended up taking over 3 weeks.

Super late delivery.
Product not at all what was shown nor advertised.

Very long delivery time. Took a month to arrive. Finally arrived and had an extra name on it that i did not order. Only offered me a 15% refund instead of a full refund. Paid for a product that i cannot use. Do not recommend purchasing from this buyer

I ordered a cook book for my fiancé as a Christmas gift. I placed my order in November and did not receive my purchase until mid January. The product was cheaply made and wasn't even close to how it was described or pictured. When I contacted rose feels about my concerns they offered a 20% refund but wouldn't address the fact that I didn't get what I ordered. Never again

Ordered this 12/2/24 it is 1/19/25 and I still have yet to receive it, supposedly it has been shipped but at this point I believe this is a scam. I am extremely disappointed in this company and their customer care.

Still waiting to receive the order. Also was told I would get a credit back because it has taken so long and still dont have the credit. My order was placed Dec. 4.

We paid for express shipping; however, the package arrived 2 weeks after the date specified

I placed an order late December and I'm still waiting for tracking information. I've reached out to them "Lisa" and got the whole "I'm sorry for the delay, but we're experiencing a high volume of orders" line. If this was the case, they needed to state this information on their website to prepare potential buyers for any delays. I've emailed Lisa several more times for any updates and an ETA, I have yet to receive any response. My next step is to report them to the BBB for their negligence.

I was given a 4-5 day expedited shipping offer on Dec 19th. The package wasn't delivered until 1/17. The option I paid for was not met and likely never possible considering that the item was coming from China.

Took 19 days to get it was the holiday so I get that. I ordered A picture album it had no inserts for pictures, The spelling on the cover was not straight.The album had been painted and it was coming off on my hands. Looked like a 3 year put it together Unable to get a hold of Company

Very low quality jewelry. I paid $26 for 3-5 days shipping but it took a month for me to get the order. It came in and it is trash

I would give 0 stars if possible they won't give me a refund for damaged goods.

Never received my order, never received my refund, and they completely stopped answering my emails.

Very slow delivery service & communication. I had to track down the problem.

Everything online was simple except I wish I had a choice on placement of the names. When we got to shipping I paid the extra to speed things along but I feel that it still took to long. I couldn't even track it until it made it out of LAX customs checkpoint. Once I did receive it, the product was in a soft bag for shipping. Nothing to prevent from damaging it. Thankfully all was good.

I was worried with over 5 flowers, it would look crowded, or uneven, but the results were perfect. Every flower had a ton of detail and it made my mother-in-law cry. It did take longer than expected to get to me, but was worth the wait! Would highly recommend any product.

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I ordered 6 necklaces with engraving on them, paid for expediting shipping. Received the necklaces almost 30 days later. Received no expedited shipping and was also missing one necklace. When I emailed asking for details on how to get a refund and ship the necklaces back as these for for Xmas. I received an email asking for a picture if the item. Sent the picture and asked again for instructions on refund. Received email saying they can only give me 15% back. Horrible experience will never purchase from this company again.