RoseFeelsReviews 3,689

Just order my father's day gift order was easy and fast will update the review when I get my tracking

I ordered a personalised name necklace to surprise a person the production of the necklace and the duration of the time taken is awful unlike other companies that can do the making of the necklace in half that amount of time. Customer service a key skill required in retail and e-commerce sites they have none of that the best form of contact method is email and a typical email takes 24 hours to respond. A limited source of being able to contact they should explore and browse expanding contact methods through live chats, phone numbers etc. Finally, when you want an item re-delivered because of an exceptional circumstance through one courier it is seen as acceptable in using that to say a delivery is not possible unless I wait 2-3 weeks again if I had to wait that long it would have been past 2 months waiting for production of a necklace and it would have just been 3 months for it to be delivered. Production and estimation needs working on. If other companies can make personalised items in days why wait for weeks.

I ordered a product from their website, the processed payment, but never sent the product. I have emailed their Customer Service department several time, and have never received a reply. Im waiting for more than a month, i wanted the neckless for Mothers Day

Ordered 3 necklaces on April 27,2021 and have not received anything. Paid $190.00 for the necklaces and for 3-4 day shipping. When contacting the service dept they give me mothers day for being behind. I am contacting the Attorney General office for help.

I ordered a necklace for my mom's birthday on April 29th and paid for 3-day expedited shipping but what they don't tell you is how long they take to prepare the item for shipping it's now May 24th and I still haven't received an email letting me know that my item is ready for shipping and they can't tell me when it will be ready so glad I paid that extra $30 but not to worry 3 weeks ago they put a rush on it

I ordered a product from their website, the processed payment, but never sent the product. I have emailed their Customer Service department several time, and have never received a reply. BUYER BEWARE!

Got this for my mom's for for Mother's Day and it came so quickly. I'm so happy with its birthstone necklace, it works so well with her other jewelry and she loves it.

I am so pleased with this purchase! The key chain has some weight to it, which is nice, and the engraving is perfect. The engraving, especially on the back, is so clear and deep. It's beautiful!

Communication is A+++! The product is A+++! The customer service is A+++! Order! Order! From her she's so awesome we were all so shocked how it looked. It made feel as if I was reliving that moment. Will order many more times. Thank you! For your talent I'm so grateful.

It's so perfect. Very delicate and dainty-looking. I'm in love! I was worried the chain length would be too short, but it fits absolutely perfectly.

I ordered this necklace for my mom. She is a grandma to an angel. She loved it! Exactly how I wanted it & received veryfast!

During such a difficult time with the loss of my father. I wanted something Beautiful to honor him. Beautiful work! Response and receiving time was AWESOME! Definitely a moment I will never forget. Thank you, for your great communication and amazing skills.

Gave as a Christmas gift and she LOVED it! Wish I would have taken a picture. It's also packaged great. 10/10 recommend. Thank you so much!

This exceeded my expectations. I cried not only because of what it meant to me but because of how strong and beautiful it looks and is. And the packaging, it's all breathtaking you are an artist my dear. Thank you very much!

Amazing quality of work and customer service. I will be going through this company for any customization needs I have. Thank you for being an awesome seller!

Gorgeous! I've been wanting a name necklace for a while, but don't love the large letters. This one is the perfect size and so dainty! I love it so much, thank you!

I ordered this for my husband's birthday. The shipping arrived when I was out. I liked all the detail came in the shipping, written note card, gift bag. The names are clearly printed and the bracelet is a well quality.

It is so lovely! The quality and craftsmanship are excellent and the necklace falls perfectly on the neck. Would definitely purchase from this seller again. Arrived as promised and packaged beautifully. Thank you so much for your nice craftsmanship, customer service and incredibly detailed work.

Arrived quickly. Came in a cute little box... & was exactly like the photo. (I ordered in silver with the middle chain length for an older woman.) Names were done perfectly! I'm excited to give this to my mom as a gift, with kids names on it! Thanks again! You did a great job on it :)

Gorgeous, great communication and turned out exactly as pictured. The chain is also really sparkly and pretty. I love it! It's the perfect length I love the font and every name was spelled correctly I pray it lasts along time so I can wear it forever.