website thubmnail of RoseFeels

RoseFeelsReviews 3,689

2.3
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RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,026
value
131
shipping
133
returns
109
quality
1,940
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4,238 reviews
Indiana
1 review
0 helpful votes
Follow Eleny K.
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I love this bracelet! It came out perfect and it looks great on my husband's wrist. My children also loved seeing their names on the bracelet. The quality is very nice.

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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Thanks
July 14, 2021

Got this for my boyfriend. He loved it. It arrived in time for Birthday, despite me ordering a week before. Mag was very responsive and helpful. Would definitely order again.

Date of experience: July 14, 2021
California
2 reviews
0 helpful votes
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Beautiful necklace
July 13, 2021

Beautiful necklace, great quality and It's exactly as pictured. Fast shipping and it came in a beautiful box that would be wonderful if this were a gift for someone. Thank you!

Date of experience: July 12, 2021
Maryland
1 review
0 helpful votes
Follow Bury S.
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I was so impressed with how quickly my item came. Thank you so much for the additional personalisation that I requested too, I didn't expect it to be achievable, so it was a lovely surprise

Date of experience: July 12, 2021
Texas
1 review
0 helpful votes
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Bought this necklace for mothers day and shipping is not bad! The necklace is so cute! The circles were smaller than I expected but the chain was the perfect length!

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Love this necklace!
July 10, 2021

Love this necklace! I ordered it with my sons name 2 years ago and needed to get one with my new daughters name too! So pretty! Thank you

Date of experience: July 7, 2021
California
1 review
0 helpful votes
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So beautiful
July 6, 2021

The necklace came out just as the picture is seen (with your own customizations). Its so beautiful and its better than i expected! Comes in a cute little gift box.

Date of experience: July 5, 2021
North Carolina
1 review
0 helpful votes
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These turned out beautifully! Ordered 3 for layering... love love love them. Fast shipping and quality work.

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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Gorgeous
July 5, 2021

It honestly was better than i expected, it looks beautiful and it's just great material. I wish it could've came sooner but i think that's my bad. I'll definitely be buying from here again. I'm more than happy with what i got. Loved it!

Date of experience: July 2, 2021
Washington
1 review
0 helpful votes
Follow Alissa R.
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I bought this necklace for myself and I absolutely love it! It's beautiful and dainty like I wanted. I love wearing it with my other necklaces since I can adjust the length. I could not believe how cute and perfect the packaging was also!

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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So happy to get it
June 29, 2021

I absolutely cried when I received my necklace because my babies are my life, and the quality seems to be pretty good.

Date of experience: June 28, 2021
California
1 review
0 helpful votes
Follow Kelyn F.
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Seller is nice and quick to respond which is so helpful and I appreciate it a lot! Shipping was nice and the rings came beautifully wrapped with a beautiful box. I'm in love with my ring, thanks

Date of experience: June 28, 2021
Georgia
1 review
1 helpful vote
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Or send me the product I purchase two months ago.
Fathers day is gone and I am very disapointed with you all.

Date of experience: June 26, 2021
New Hampshire
1 review
0 helpful votes
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So cute
June 26, 2021

The shipping did take longer than I expected but so worth it! The picture is kinda blurry but it is so cute and such good quality. Also came with care instructions?

Date of experience: June 26, 2021
Ohio
1 review
1 helpful vote
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Slow Slow Slow
June 24, 2021

I ordered a father's day gift 10 days before Father's Day. We are now 14 days from date of order (and 4 days past Father's Day) and it is still sitting in New York. I would not order from this company again. There are others with better service. On the same order date, I ordered a similar customized gift from a different company and it was received the day before Father's Day. Won't make this mistake twice.

Date of experience: June 24, 2021
New York
1 review
0 helpful votes
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Stunning!
June 22, 2021

Pictures don't do it justice. Fast shipping! Thank you very much. Will definitely buy again from this seller!

Date of experience: June 21, 2021
California
1 review
0 helpful votes
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Great quality
June 19, 2021

Great quality - super quick shipping perfect cute anniversary gift! I love it so much, Would recommend!

Date of experience: June 18, 2021
Arizona
1 review
3 helpful votes
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Terrible customer service
June 18, 2021

My husband got his bracelet yesterday and I have a few pressing issues with it. The font looks completely different than the picture when I ordered it and the bracelet is too small—I made sure to measure his wrist so it wouldn't be. He somehow got it to fit but it's SO tight, cutting off his circulation. Finally, this morning, he sends me a picture of the leather splitting and unraveling. It hasn't even been on for 24 hours. I am thoroughly dissatisfied. Now, I won't have a gift in time for Father's Day because shipping took forever. I emailed them and all they did was send me the tracking number for THE ORIGINAL purchase. They didn't even address my concerns. Terrible customer service.

Date of experience: June 18, 2021
Pennsylvania
1 review
0 helpful votes
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Cute necklace
June 18, 2021

Earlier than expected date of delivery. All 4 items were exactly what I wanted, my mom and grandma will be thrilled. Thank you

Date of experience: June 17, 2021
Pennsylvania
1 review
0 helpful votes
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My husband loved it
June 18, 2021

My husband loved it! Satisfied the the product. I bought a black leather bracelet with a thin silver engraved charm for my husband. It came in time. Size fits as expected. Con: Don't expect the engraving to look all silver, the letters will look copperish.

Date of experience: June 17, 2021