The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
The process was easy and the product came as advertised which met and exceed my expectations. Ordering online ia always a gamble, I'm glad I gambled right lol
I found Rosefeels on Instagram and I needed something for people to scan for my vendor shows. It was easy to upload my QR codes. The turn around time was fast and I received my order on time. I am very happy with how it came out! I will definitely recommend to friends!
Shipping took a while but the product is worth the wait! My shops looks good with the sign.
Very good quality material turned out great was better than expected
Great accessories my clients think they are too cute. Honestly couldn't agree more! I use to give out business cards for my social media and payment method now all they have to do is scan and go super helpful.
I am very happy with my order. It came right on time. The price was fair. Product was perfect. I recommend anyone order from RoseFeels!
I purchased a QR code sign and it is perfect. (A little pricey) but I'm using it for a freelance business so it's worth it. Thank you!
Pretty easy. Diagrams easy to follow. Easy to contact RoseFeel's to get info after ordering. Very prompt response time to emails. And the final product even more beautiful than expected. Also, arrived many days before the expected delivery date. Could not be happier.
Very good. Appears good quality and just what I wanted for my friend.
Easy to order
Looks great, handy to have at my shows to sell both tickets and merchandise
The ordering process was very easy to do. Shipping took a little while, but I was not disappointed with the results. It was worth the wait!
Looks good! Like the products but we will see how they truely are when I get my order. Looks good in picture but you never know till you get the product
Though the product came quickly, it wasn't what I expected. The top corners had paint chips, the base was cracked and they put their website on it in large letters at the bottom which totally confused my costumers
I had to cover it up along with the paint chips and base crack with rhinestone tape.
One of the plate has few scratches. It looks nice but the quality needs to be improved a little.
Ordered my dad in heaven necklace with his photo on and really happy with it, so easy to order and made lovely and fast delivery
Love my product and my clients all comment on it! It's beautiful and exactly as advertised.
It was easy to order and I am very happy with my order. My sister is going to love it. Thank you