The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
Ordered a ring and it turned out very nice. The only thing was shipping info was very hard to find. But the order did arrive in about 3 weeks.
Thanks for making this very cool bracelet available for a gift for my brother. He will love it..
De la commande à la livraison, tout est rapide, je vous remercie car nous connaissons pas votre site
I paid for expedited shipping, received my order over a week and a half late.
Also was not expecting the sign to be so little. Not impressed, wont be purchasing from your website again.
Super easy to order! Excited to recieve it! Hopefully it can get here by Satyrday!
I love my little QR plaque! It was exactly what I needed.
Easy to order just hope it arrives before Christmas
Seamless, easy, affordable, nice quality. A little frustrated now that I have to describe my experience by your standards... ie the number of characters.
I wished the picture was bigger but I loved it. I've had a lot of good comments from the people that I work with
The base broke the second time using it. I had to glue & tape it together to use it
I got a pink bracelet last year so I know this will make here day...
I really thought the imprint would be much larger. Very small and hard to the flowers
The Production staff and the Customer Service Support works so well together. The results that I had was far and beyond my usual jewelers' experiences.
A++ is my overall rating!
Great presence on the Internet in this market description!
I love the sign it adds value to my office with a twist to technology.
I'm doing a fair and this is the perfect thing for my business
Wish I could see preview of item before but I'm likening the reviews.
The design is really nice and I am really satisfied