RingReviews 774

I needed to return three floodlight cameras because I decided to go with Ring spotlight cams. Got my return shipping label on 7/21 and still waiting as of 8/25 for credit on my credit card! Ring confirmed receipt of returned product on 7/27 but has given excuses such as Covid, warehouse issues, previous rep did not write a ticket, ticket was not escalated, person in the back office has to process credit. The "alleged" back office person processing my credit does not have a phone number or email available though! NEVER EVER AGAIN!

It doesn't even register when I go out to check for mail. If I get a notification, by the time it connects the person is in another time zone. IF it picks up the postperson, I see them by the mailbox and then it freezes and finally will pick up when they have reached the end of my 70 foot walkway going to the next house. HOWEVER if the wind blows or a truck goes down the street it will alert repeatedly. YES. I have adjusted the sensitivity and motion section areas -- probably weekly for over a year. It will detect a cat walking across my porch but not someone who rings the doorbell. DO NOT RECOMMEND!

If you opt out of "buying" your own video recordings performance gradually degrades until the cameras no longer activate live. RING will state the issue is with your wi-fi. The same wi-fi that streams movies and operates along the network. The same network that has virtually no other services running after office hours won't activate any cameras. Cameras capture monitoring but do not activate. Don't fall for Amazon's latest scam.

When I 1st installed The ring flood cam, it worked great! By saying this, it was the 30 day free trial. After that customer service emailed me to fix my own problems... but my 30 day trial helped me everytime. Picks up the back of the person. Ya, that's gonna help with crime. Last night was the worst ever out of over 100x rarely picking anything up! My dog started barking so I tried hitting 'live view' with rings message stating 'unusual activity in front yard' Never came on nor did I get a video of what was going on! Maybe it'll happen again when my kid comes home from work and I'll miss my kid being dragged in a car! If I had to do it all over again, I'd NEVER have bought rings failure of a product!

I had been using Doorbell 2 and Floodlight Camera since 2 years, after first year when promotion Expired I paid 1year service, after I just paid the problems coming up that Doorbell camera stopped charging battery by itself any longer, had to replace battery every few days, the floodlight camera lights went blurry blunt completely... all.the ring stopped working... they all often loose connectivity lot motions could not be found.,, react motions too late... Look like the connections were hacked and motions were hidden...

Looking for another cameras to replace...

Got this as a gift a week ago. It doesn't detect any motion at the door but gets cars passing on the street. Even when you stand in front of the doorbell it doesn't detect motion. (And yes I have made all kinds of adjustments and put in two wedges) When you ring the doorbell it works long enough to get the persons backside as they leave and then you get notified someone is there or should I say WAS there. So it works great if you want a picture of the person leaving your house with your TV. Don't waste your money. Get a camera that will actually works when you need it. Just another Amazon piece of crap.

Ring sucks. They're overpriced for the service they provide. The cameras and doorbells are hundreds of dollars and then they make you pay an additional fee of $100 a year to record. That's the whole point of the camera. If you don't pay, you can only view it live. So if you're away from your phone and you get an alert that someone is at your house, sorry. You won't be able to see who it was or have any footage to show police if you're home was broken into. And on top of that when you do get an alert, it takes FOREVER and sometimes doesn't even come up at all so it completely defeats the purpose of these. There were so many times, if not every time, my camera went off, the app and camera would take so long to load and show me what was going on that if I was home, I just got up and looked out my window to see what was going on. That was faster than this service. Which defeats the purpose of me spending my money on these cameras. If I hadn't already spent hundreds of dollars on these cameras, I would throw them away. They're useless really. It literally just happened to me 5 minutes ago where my camera went off and it just kept loading and loading and never opened. Doesn't really give me the peace of mind I was looking for when purchasing from a security camera company. A complete scam.

We have had our ring doorbell 2 and chime up for 6 months. The chime does nothing but gives a audible bell... there is no difference in connectivity with or without it. The doorbell randomly loses connection. If it is connected the lag between an event and video is about 1.5 minutes. Totally useless. The battery lasts about 2 weeks on a full charge. Customer service asks for endless info and screenshots but never offers a solution. Worst product and company EVER.

They don't tell you that you have to upgrade to use the video feature after the first month so I was upset about that and now my ring device gives me an error when I try to use live view. They say it's my internet, but I love alone and have always had the same internet and my ring is connected directly to a power source.
I have a blink camera from amazon on the back of my house and it is awesome! You don't have to pay fees for video recordings and it's battery operated and never gives me problems in the past 6 months.
Go with blink! Do not waste your money on ring.