business logo of RevZilla

RevZillaReviews 14,205

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+32
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,591
quality
11,201
This company responds to reviews on average within 4 days

Instant Feedback

118,780 reviews
California
1 review
0 helpful votes
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Higher passenger pegs
March 23, 2024

Product worked great for my application. They are fully adjustable to fit different height riders. Installation was simple. Sad I didn't get a sticker though 😜

Date of experience: March 13, 2024
Arizona
1 review
0 helpful votes
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2nd Shoei Helmet
March 23, 2024

This is my 5th helmet I have bought from Revzilla. Fast free shipping. Easy to use. And they have the gear I am looking for.

Date of experience: March 13, 2024
Virginia
1 review
0 helpful votes
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Quality products, quality service.
March 23, 2024
Updated review

I have been a Revzilla customer for over 10 years. I have always had great service and the parts are delivered in a timely manner as promised. The geek squad gives good advice and they are knowledgeable. I will continue to rely on Revzilla for my motorcycle needs.

Date of experience: March 13, 2024

Quality merchandise, quick shipping
November 25, 2023
Previous review

Quality merchandise, quick shipping.

Date of experience: November 25, 2023
Louisiana
1 review
0 helpful votes
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Great Service
March 23, 2024

Great service and fast shipping. I'll order again next time I need parts.

Date of experience: March 13, 2024
Colorado
2 reviews
0 helpful votes
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Long, but good fit overall
March 23, 2024

I went a size up on these to the Large after reading other reviews and they fit perfect, except for the length. They are about 4" to long for me, so if I wasn't a seamstress already, they wouldn't work for me, but I can easily hem them. I'm 5'3" and 160lb with a bigger booty and full thighs. They are tight the first time pulling them on, so seem like they won't fit, but they do stretch a touch and then slide on easier after that. I wore them around the house for a bit to break them in. NOT a fan of the zipper at the bottom of the leg, but jerking them fixed it for me. Seems like it would have been uncomfortable in a shoe or boot. Very excited for these and my skinny jeans slid right up over them no problem.

Date of experience: March 13, 2024
North Carolina
1 review
0 helpful votes
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Good selection slow shipping
March 23, 2024

I love the selection of revzillas oem products I just hate how long there shipping is. Once it ships it's super fast just seems like it takes weeks for it to actually ship

Date of experience: March 13, 2024
Kimberly E. — RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 2/17, and the item had a 1-2 business day lead time prior to shipping. It was with the carrier and on its way to you on the 2/22, which is the 3-4 business day after your order got processed.

Alabama
1 review
0 helpful votes
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Your Geeks are pitiful
March 23, 2024

I was sent the wrong part number parts, one of their Geeks said "it should work" further research later by me showed it was completely wrong. After requesting a return I was forced to pay return shipping, totally unacceptable to me.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 12, 2024
Kimberly E. — RevZilla Rep
over a year old

We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be contacting you shortly so we can work to resolve the issue.

Florida
1 review
0 helpful votes
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Great injectors
March 23, 2024

Excellent prices fast shipping and quality parts web site is easy to use

Date of experience: March 12, 2024
Wisconsin
1 review
0 helpful votes
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Box containing item arrived damaged. Contacted customer service for guidance. Provided photos of shipping container and product box. Consultation with CS and inspection of product both agreed that item was not damaged in shipping.

Date of experience: March 12, 2024
Texas
1 review
0 helpful votes
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Where is my 15% off? Did I lose it by not accepting the overpriced subscription?

Date of experience: March 12, 2024
California
1 review
0 helpful votes
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Ordered inner tubes, one was poor quality and developed a rip at the moment it was inflated

Date of experience: March 12, 2024
Florida
1 review
0 helpful votes
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I made the modifications needed to make it work. The shipment was late, all of this was ok and not worth an issue but you asked.

Date of experience: March 12, 2024
California
1 review
0 helpful votes
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Extremely bad experience
March 23, 2024

I bought a pair of slip-ons for my Harley, quite expensive. When I finished installing them and took the plastic wrap off, I realized they were scratched. I contacted Customer Service for an exchange right away...and I'm still waiting to hear back with a resolution. Apparently, because I installed the slip-ons they are treating this as an exception and evaluating if I'm elegible for a replacement. My bad for installing before fully removing the plastic wrap I guess...and for not going with true customer first companies like Amazon. Replace/return with no questions asked. I expected better customer care for $800 mufflers...

Date of experience: March 12, 2024
Michigan
1 review
0 helpful votes
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Fits like a glove!
March 22, 2024

I'm 5'4" 140 pounds for reference and I got a 10 long. I have longer legs than I do a torso I think, but I wanted my boots to be covered when I ride. These fit really well! There are no zippers so do NOT yank them up by the belt loops, they WILL rip/tear. Other than that, I really like them.

Date of experience: March 12, 2024
New Hampshire
1 review
0 helpful votes
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New windshield
March 22, 2024
Updated review

Good deal and prompt shipping!
The rewards program is a great deal if you like reordering from RevZilla!

Date of experience: March 12, 2024

Wrong tire
December 26, 2023
Previous review

Good deals and I am a Veteran so I appreciate you recognizing those who serve the Country.
I was sent the wrong tire two times even though the label had the correct description of what I ordered. First time with issues.

Date of experience: December 26, 2023
Alabama
1 review
0 helpful votes
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Fit perfectly
March 22, 2024

Fit perfectly on my 2017 Yamaha Bolt. Everything worked out great.

Date of experience: March 12, 2024
Mississippi
1 review
0 helpful votes
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Very good
March 22, 2024

Good product descriptions, quick results, and, with the few times I've needed to talk, very knowledgeable and friendly staff. However, it's amazing and frustrating the number of times the product I want is out of stock.

Date of experience: March 12, 2024
California
1 review
0 helpful votes
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Okay
March 22, 2024

Easy website to navigate it be nice if they would put more pictures of the helmet at different angles I don't like how the visor comes down with high winds!

Date of experience: March 12, 2024
Utah
2 reviews
0 helpful votes
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Well they're 13 inch shocks they fit I adjusted them mid range. Haven't been out riding yet. Been waiting for the weather to be nice but they have to be better than the pieces of crap that were on there. I'm sure they will be just fine. I have progressive fork cartridges. And I'm very satisfied with them.

Date of experience: March 11, 2024
Alaska
1 review
0 helpful votes
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I'm curious as to why my order cannot be sent to my Post Office Box where I have received Revzilla orders in the past. I am having to use a friend's physical address because the last time I tried to receive an order at my own physical address, the shipper would not deliver it to my physical address and the order was sent back to Revzilla. I was pretty bummed out.

Date of experience: March 11, 2024

It's fine, thanx
February 10, 2024
Previous review

It's fine, thanx.

Date of experience: February 10, 2024