ResumeGenius has a rating of 4.5 stars from 209,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
You have to pay, which is fine. However, it makes it out to be free. So you spend your time mcreating a document that you cannot access without paying! Then it wouldn't accept 3 different debit cards I tried to use. Otherwise, it helps create a great resume! Just be aware it does cost MONTHLY, so ensure that you cancel after you get your copy, to prevent charges monthly.
This is a very helpful program that gets the job done in a quick manner. However, it is not free, so even though you search free in Google and this is the top of the list, be prepared to pay once you've spent your time building the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Supposed to be free. Also the monthly fee is pretty crappy. Just do a one time fee and not be so money hungry preying on people that would forget to cancel.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The fact that you falsely advertise a free service is diabolical. If we are looking for work. The majority may not have money to spare if at all. I will not use this service again!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy the examples help make this a great experience. I used this for my grandson he has only had one job but needed a resume to apply for work.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast very helpful and easy to complete. I like that they find things to say about my job title if I ever need another resume I will choose resume genius again thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use...But when it states free and it is not...well have no choice after spending some time getting the resume completed to end up with a 14 day trail for a minimal fee. Should be advertised as that and would give the person a choice upfront and not wait till the end. That is all. Its not a big fee but the fact that it is listed as so and that is it.
Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!
Regards,
Resume Genius
Easy and very helpful. I would have liked to know upfront the cost of using this service. It said free templates so I assumed that meant free. Fortunately it isn't as costly as I thought it would be. It would be great to put the cost up front in your advertisement.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Certain things on the resume builder are uanble to change and its frustrating. I shouldnt be forced to add dates to work expereince, and it keeps adding words under education. I should get final say on how things are worded entirely.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Experience is good but I faced payment issues, I made the payment for 14 days purpose, no need last 6 months. If i require then will connect to your site.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Very easy to fill out. My prior employment was as an activity director at a nursing home. I was pleased to see my job responsibilities were included in the suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service and was able to get a call for an interview less than a week of using your resume services. I will definitely comeback if I need more assistance in the future and gladly subscription as it is very valuable service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Best resume website I could possibly ask for.
No hates the process more than me and i finally found a site that was so damn helpful and very cheap. I'm so happy right now.
It took me 30 minutes!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really needed to get it done at a rapid pace, I'm happy for the most part that it was quick. Even though I do have to say that when I went to revise, it had the dates totally mixed up, so I had to redo them. So I was not satisfied about that portion of it
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Love the formats to choose from. The programs help to make building a perfect resume with ease. The world is very technologically based and is getting more advanced as days go on. The site helps keep up with the times. It is very easy to navigate and allows multiple
Editing options. I am very satisfied with the site and it is well with the money. I would use again and would recommend to anyone in the industry looking to submit an application with resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience is a little bit different because when i searched free online it never informed me that i had to pay at the end but the resume format was very clear and complete
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to develop the resume and I would enjoy it a even more if it wasn't for the subscription. Why not just do a one time payment. It seams like they want you to forget the supbsciption to keep billing you beyond the allotted time. It is a bit absurd
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I TRULY AM GRATEFUL FOR THIS WEBSITE! It is helpful from start to finish! I love the option to save and continue(even though I am the type of person once I start I finish something). It's a great feature in case you are needing to do other things in your day and you're multitasking, and I feel it helps in case something should get closed out, you can save after every word or step made! I really enjoy this app, it makes doing a resume fun! It offers help in any aspect and even sums everything up for you in such an intellectual humble way. It is modest and tasteful, yet accentuates all of your strengths and the experience you have. I couldn't be happier with the outcome and overall finalized resume and cover letter. Plus, even better, you can revise and edit at any time, any area of your Resume and Cover Letter. Will suggest this app to everyone when applicable!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems like very helpful stuff; would give 5 stars if you let me choose a functional resume template; but you did a great job with the traditional template so I cant be mad.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was told I could make a resume for free do not like the shady practices of the advertising. While I understand you all need the fee it would be nice to be more upfront about the associated cost.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Chloe,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius