ResumeGenius has a rating of 4.5 stars from 209,353 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Website is advertised as free. I also hate that i have to type at least 50 characters because this $#*!ty $#*! website doesn't want anybody leaving negative reviews
I used this resume builder before and I really enjoyed the process. After all these years it's even better now and I'm looking forward to creating amazing resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Could not apply custom formatting, i.e. Moving sections around in a template. Pricing appears misleading: paying for the annual fee with the line about "cancel anytime" is misleading.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Good Product but yall rely on the sunken cost fallacy and youre lucky i had the money to pay for it or i would've been extra pissed. Would've appreciated if yall would've let me know it would cost money
Hello Avery,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent website. Extremely helpful in a crunch time situation. Made things very easy and less complicated. I would recommend this site to anyone looking to seek a job.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
This was advertised as free and I spent all that time making adjustments only at the end to be told oh now it's time to pay. It's a good builder otherwise which is why it isn't a 1 star.
Hello David,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Bait and switch. Was advertised as "free" then told to pay before I can download. Liars.
This was great! I had no Idea it would be so simple to recreate my resume. I've been arrogant employed my whole life and never learned how to write them. This saved me a ton of time and stress.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Thank you for making life a little easier with your innovative platform and ease of use. Could have used you starting 30 years ago. Better late than never!<3
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very misleading. It says its free and it takes you to the whole creating process before you're hit with a "to get your resume please pay fees". Not very good business practice
Hello Felix,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I didn't realize your service would automatically sign me up for a monthly subscription. And then when I go to cancel the subscription that you signed me up for you offer me a cheaper price? Low class.
Hello Keenan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Over priced for the service provided. Then forcing me to write atheist 50 characters to explain that is unnecessary but here I am wasting my time to do so
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I was desperately needing to update my resume quickly. This website made it effortless. The whole experience was seamless. Extremely easy and user friendly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Am so grateful that can do my resume and download it, people may also ask why would they use resume to apply for the job it's easy and fast and explaining your experience
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I find it useful but a bit of tricky, because it first said it is free, but once when I finished, it ask for payment. Although the charges is fair, I suggest its best to make the user aware before they start.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought it was free. It's not. The starting price is reasonable though, but then it automatically renews and goes up. The price that it charges after the introductory fee is too much. I will be cancelling my subscription.
Hello,
We always aim to provide a smooth and helpful experience, so we’re sorry to hear that wasn’t the case for you. We’d love the opportunity to assist and make things right. Please check your Sitejabber messages—we’ll be reaching out shortly.
Thank you.
Regards,
Resume Genius
Resumegenous is overpriced for what it offers. The cost doesn't match the quality, and the service feels underwhelming. There are better, more affordable options out there. For the price, I expected more customization and professionalism. Overall, it's disappointing and not worth the investment. I wouldn't recommend it.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Love the experience because it is Easy to navigate. I love how it is easy to create my resume and how it gives me an option to use words already created to make your resume look professional and sound.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, easy to follow I was unsure of how to format for today's workforce. This site gave me many options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not happy with the bait and switch. You spend hours building your resume and then have to pay to get access. Pricing should be upfront. Shady business practice.
Hello Wendy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Makes creating a resume very simple for people who haven't created one before. My only critique is that I wish there were a way to favourite different layouts so you can come back to the ones you like best without having to look through all of them again.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius