Overview
Resume Now has a rating of 4.1 stars from 3,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.
51 minutes to remove the bold.pro from the header of the resume. Took far to long to resolve.
I also got charged and unexpected $4.95 today and they could not give me a reason as to why that happened.
My Experience was amazing. She gave me a lot of information about Resume-Now that I knew nothing about. She was very informative and helpful. Especially with explaining the discounts and the amazing things it offers.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
It was done in a timely manner, very efficient, agent was kind and professional. Could not have asked for a better experience. Forever grateful and thankful.
Hello,
We're thrilled to hear you had a positive experience. We appreciate your feedback and are glad you were happy with the service you received.
The representative Alexander was extremely helpful, friendly personable, and went above and beyond to make sure all concerns were addressed as well as took personal interest Of my concern to assist others through your Company services.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I wish there was less than 1 star review. I have got nothing against the lady who spoke to me over the phone, but the company is a total scam, got charged 3 times $34.85 until started doing my bills more detailed and noticed the charges that were actually supposed to be $4 a month. They only offered $17 reimbursement for a membership that was never used and fraudulently included into the terms and conditions when I was in a hurry to download 1 file. I hope more people will go here and actually read the reviews before giving them your card info. Good luck to everyone looking for a job.
PS the job I got was through Indeed and I haven`t even had a chance to use this resume end of a night
Hello, Romeo
We appreciate you bringing this to our attention and apologize for the inconvenience. We take our user’s feedback very seriously; know that we hear you and are here for you; when you have a chance, please contact our Customer Service Team using the link below.
Phone: 844-351-7484
Email: customerservice@resume-now.com
Chat: https://www.resume-now.com/contact-us
-Resume Now
I signed up for $1.95,14 day trial & will watch card after reading some reviews. It was disappointing to find resumes/cover letters very difficult to edit once you download & formats don't hold. I even had a college computer professor and another teacher trying to get these downloaded for me as they appear on site. NO LUCK with that. And no Print Preview found to fix anything before downloading. Not too happy with this service.
Hi Janet,
We're sorry to hear that you're not completely satisfied with our product. While your subscription is still active, we'd love to work with you to help you to get the professional resume you like. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation.
Thanks for the feedback, it's very important for us.
So far it's been smooth, detailed, and helpful After working for a company for 10 to all of a sudden find yourself in the job market could be stressful and time consuming. I would surely recommend Resume now it's made things much easier.
Hello,
Thank you so much. We truly appreciate your feedback. Happy customers make our days brighter!
First, you can download in word yet it's jumbled. Told by customer service word will not work as download. Second, representatives should speak clear English. Third, free resume templates is misleading, after all my hard work I had no choice but to pay. I have marked my calendar to cancel.
Hi Lee,
We are very sorry that you have had this experience with our product. Due to the various programs and/or versions that may tamper with the selected formatting, it is advisable to always send any document in a Portable Document Format or PDF. This type of file will capture all the elements of a printed document as an electronic image that you can view, navigate, print, or forward to someone else without altering the intended format. This file is also widely compatible with different OS versions, including iOS. Bear in mind different Word versions that may tamper your document. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We apologize for any confusion this may have risen and thank you for your feedback.
Frustrated at the lack of accommodation this site provides. It also did not provide me with me "FREE" resume and I ended up signing up for a prescription that never sent me an email. However, I had the best customer service via the live chat. Monica was excellent at fixing my account and listening to my complaints! Kudos to her! :)
Hi Brianna,
Thank you so much for sharing your excellent experience with our Customer Service team and with the assistance provided by Monica. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. We appreciate your detailed feedback, it's very important to us.
The site is easy to use. Be sure to check your payment confirmation email to see if your purchase was part of a subscription. I was charged $39 twice before I caught it. Customer service was friendly and very helpful at getting th charges reversed.
Hi Heath:
We are glad to hear that you found our product to be easy to use and had a pleasant experience with it. Thank you for taking the time and providing us with this review and please feel free to contact us in the future if you have any questions or concerns.
Best Regards,
Resume-Now
SCAM!...Buyer/User Beware...
I'm really on a fence with the integrity of this company...I have no issue with the service they are offering...I needed to use them for one 'free' resume and was duped at the end of the entire process to pay $2...which somehow morphed into a classically sneaky $24 a month...5 months went by before I noticed the auto deduct for some subscription I was now apparently paying for...😡 Never will use them again...(I sent a photo of the many negative feedbacks tat have been removed from another review site)...BUYER/USER BEWARE!
Hello,
We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
Regarding reviews, we adhere to all platform guidelines, and any removals are managed in accordance with their respective policies. We appreciate your feedback. We have located your account and confirmed that it has been canceled, no further charges will apply. You received an email confirmation about this information.
Upon further review, we have also already provided you with a refund as a sign of goodwill. We greatly appreciate your feedback as it helps us identify and address any issues. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time,
Customer Service Team.
A good place to start or update your resume. You can continue to edit or update your resume and add a cover letter.
Hello,
Thank you for your kind feedback! We're glad to hear that our service has been helpful in starting or updating your resume. It's great to know that you were able to take advantage of the flexibility to continue editing and adding a cover letter.
One of the best experiences I have ever had over the phone he even pronounced my name right. Love his energy. I hope he gets a rise because he definitely deserves it
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
Alejandro was great. Helped me solve my issue. Very friendly and can speak multiple languages. Very cool! Very helpful.
Hello,
Thank you for leaving a five-star shout-out for our agent, Alejandro!
Resume Now gave me the help I needed in getting started on my job search. The resume help was easy, concise, accurate and comprehensive. When I decided to cancel - I was offered a much better price and decided to continue with Resume Now.
Hello,
Thank you for sharing your experience with us! Glad we were able to help!
I had a great experience with Clider A, who has assisted me and provided right resolution.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I had some issues with the product and reached out to the team. The team member was really prompt to respond and continued to assist me till I got my issue resolved and any doubts clarified
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I had spoken with your company several times and still could find resolution to my situation until Oswell. I believe was his name. He stayed on the phone with me, I believe for almost an hour, if not longer, trying to resolve my problem, of which he did. Annnd...Helped me to save my resume. He also gave me the discounted rate, of which your site was not reflecting. I was very pleased to say the least.
Hello,
Thank you for sharing your experience! We're thrilled to hear that Oswell was able to resolve your issue and provide excellent service. We appreciate your patience and are glad you’re pleased with the outcome.
The people I spoke to doesn't know me from a whole in the wall but she treated me like a friend or family. Bf talking to Ms.Racheal I believe sorry if I forgot it but you made my day tks
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
My card was used by my son without my permission and I kept wondering why I was getting fraud notifications,4 days later my son went to jail so I finally called to see what was going on and this well spoken,calm,polite & professional Hispanic guy explained the whole situation to me and talked about his motivation in.life and spoke life into my kids situation, what a guy! My phone died while he was helping me & forgot his name but he deserves accolades & a raise or promotion! Give him his flowers now
Hello,
Thank you for sharing your experience. We're glad to hear that our team members provided exceptional support during a challenging time. We'll make sure to recognize his efforts and convey your appreciation. We value your feedback and are here to assist you with any other needs.
From students or entry-level job-seekers to experienced executives, our resume builder offers job-seekers a fast and easy way to create a resume. With pre-written bullet point examples across several industries and recruiter-approved templates, Resume-Now enables users to download a polished and professional resume in minutes.
Business History
Our goal is to help people get the job they want, as quickly as possible. To assist our users in creating a professional-quality resume and cover letters instantly, we provide suggested text examples, expert tips, video interviewing lessons, and more.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for sharing your experience. We apologize for the delay in resolving the issue of removing the header from your resume. That’s certainly not the experience we aim to provide, and we’ll look into this to improve our service.
Regarding the unexpected charge, we understand your concern. We’ll reach out to you via Sitejabber to gather more information so we can investigate and provide a resolution, including any necessary refunds.
Thank you for your patience, and we appreciate the opportunity to assist you.