Reservations.comReviews 2,988

Easiest reservation I've made in the last 20 years on any site anywhere. Site is easy to use. Will always travel this way. Online booking is great!

I was surprised that the amount had to be paid in full. There use to be a time when you paid for services after the fact. I do hope the Hotel is up to our standards and that we don't have any issues. I normally just call a Hotel make a reservation, give a card # and pay upon departure. This is something I don't like and will never use again,

While searching for a hotel room on expedia.com, I somehow got sent to reservations.com, and had no idea I was there... until a $14.99 booking fee showed up on my credit card! The email confirmation they sent me listed NOTHING about this booking fee. Luckily, AMEX is good about having your back when things like this happen. They investigated and issued a refund.

For some reason you gave me a "handicapped" room practically at the front door. Shower small and not so great, and living room, where I tried to sleep on soda bed, was the worst. Coils practically springing out. And it was a single. I also booked a room for my son and his wife and cold. Same price. But big and much nicer. So you see my problem I hope.

Is there negative stars to describe this company?
Customer service. - 10!

I can write down my complaintsssss at length but no more stress!
STAY. AWAY. From this.

After booking this, no email detailing the purchase was sent, and hotel would not issue a purchase receipt because it was booked through reservations.com

Frustrated as I needed the purchase receipt to get reimbursed for the room, so I am out of pocket $256.00

I could not find any easy option on internet than this. My hotel booking was so flawless and was quite happy to see whole bunch of options to get the best price.

Booked a hotel in Ontario, only to receive my invoice the next day in US funds. I didn't see US funds anywhere on site when booking, so I was not impressed and felt mislead.

I didn't find out about a $15 booking fee tacked on to my hotel room until the invoice showed up in my email. I wont use this service again!

The system lousy in my experience. Will never use it again. Will go phone direct when making reservations.

The whole reservations process went very smoothly.

Felt as though I was scammed. I wanted to make direct reservation with the hotel and not through you. It cost over $14 for no value added. Hope you go out of business if not arrested first.

Reserved room and before I accepted it was one price, when I accepted everything changed: date, price. Everything. Help over phone was ok.

This is the 3rd time staying at Whispering Hills.
Awesome clean rooms, snacks at night wonderful, very quite...

Call hotel you plan on staying not any other site. Talked to a group of people at the hotel and the prices range from 99 dollars to 149.00 per night they were paying. Asked to have the price changed but they said no.

It was great to go on-line and get reservations in minutes for an unexpected get-away. We got exactly what we wanted which made our trip most enjoyable.

Did not realize I was on an American website and the currency notation was not obvious, so I had booked before I saw it. Also, initial amount in US currency, including tax, was increased once I received confirmation by another 15 USD. The total price was way beyond what I should have been paying.