Reservation Desk has a rating of 4.5 stars from 7,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Easy to do business, no issues so far but I haven't checked in yet.
Awesome great experience no issue very easy love to book with. Fast and convenient without major delays.
Thank you for taking the time to leave us a review, Fredrico! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Easy to navigate and book my room reservation. Immediately received confirmation through email right after I booked it.
Thank you for leaving us a review, Margaret! That’s wonderful you received your confirmation promptly. Our goal is to make sure our customers have their hotel confirmations in a quick and timely manner. We appreciate your positive feedback and look forward to serving you again in the future!
Website easy to navigate - and, may I add that the price is very reasonable - thank you for great customer service.
You're welcome! Thank you for taking the time to leave us a review, Teresa. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Simple Easy and quick. The whole process took me less then 5 minutes. From booking to confirmation their was no stress.
Thank you for your review, James. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Went perfect. Easy online booking took less than 5 minutes. Will us again. Confirmation sent quickly
Thank you for taking the time to leave us a review, Mark. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Booking my hotel stay through Reservation Desk was quick and easy. Hopefully check in will be smooth after a long drive.
Thank you for your review, Ricky. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
My experience with booking a room was pretty good, it's self explanatory just read everything very well.
Thank you for taking the time to leave us a review, Maria! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Very easy online checking! Personnel already contacted me regarding our stay & she was extremely helpful!
Thank you for taking the time to leave us a review, Brenda. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Was a great easy experience getting all the reservations set up for my upcoming meeting. This is multiple times using reservation desk.
Keep it going
Welcome back! We truly appreciate your decision to book with us again, Ron. You are very important to us, and we look forward to providing you with exceptional service and an enjoyable experience in the future. Thank you for choosing to book with us!
Easy on-line registration. All needed information was readily available. Prompt confirmation received.
Thank you for taking the time to leave us a review, Christa. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Pretty easy and straightforward booking for the hotel room. No surprises while checking in the hotel too. Hope to use it again!
Thank you for taking the time to leave us a review, Rajeev. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
All the information you need to book is right there for you, very easy to navigate
Thank you for taking the time to leave us a review, Linda. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
It was great to sit down and book my hotel and receive my email confirmation in a quick manner. I would definitely recommend it!
Thank you for taking the time to leave us a review, Robert! We're happy to know you had a positive experience with us. That’s wonderful you received your confirmation promptly. Our goal is to make sure our customers have their hotel confirmations in a quick and timely manner. We look forward to your next booking and hope to continue exceeding your expectations! Also, thanks for recommending us!
Was able to book fast and online. As a Hilton Member we choose this location to be closer to a sporting event
Thank you for choosing to book with us, Darla. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Went online on my phone because I needed a room for my sisters first time ever visit to Petaluma California. I can't wait to show her the beauty of Sonoma county
Thank you for choosing to book with us, John. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
This software was easy to use. No problems figuring things out. Received my confirmation number, all is well.
Thank you for taking the time to leave us a review, Simon. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Booked online. Very easy. I usually don't do online booking.
Thank you for taking the time to leave us a review, Nancy. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Because it was convenient to do so.the site was very easy to use.
Thank you for taking the time to leave us a review, Daniel. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
It easy to use pick what you want, what you need that's it and book
Thank you for taking the time to leave a review, Robert. We're delighted to know you found our website easy to use. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Thank you for taking the time to leave us a review, Timothy. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!