Reputation Defender
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Reputation DefenderReviews 2,958

4.1
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Reputation Defender Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the efficiency and effectiveness of its services in managing online reputations. Many users noted prompt responses and the relevance of the information provided, indicating a reliable customer service approach. However, concerns arose regarding inaccuracies in reports, with some customers finding irrelevant or incorrect data linked to their names. Additionally, there were frustrations about the inability to remove certain negative content. Overall, while the company shows strengths in responsiveness and service quality, addressing data accuracy and content removal would enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
15
quality
12
Canada
1 review
0 helpful votes
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Did not quite get what I was doing at first when asked to rate articles

Date of experience: November 10, 2020
Massachusetts
1 review
0 helpful votes
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It's just good to see that when people say good things about you it actually counts!

Date of experience: November 10, 2020
Florida
1 review
0 helpful votes
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I liked it, however, I wish there was more. For example, I think that neutrals should not be counted against you. I understand that you guys need to make a profit, and would definitely recommend! Great job guys!

Date of experience: November 9, 2020
Missouri
1 review
0 helpful votes
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Excellent and fast search results with the ability to quickly assess the validity of the content.

Date of experience: November 9, 2020
Texas
1 review
0 helpful votes
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From what I was able to see, it provides an insight into what my profile is online.

Date of experience: November 9, 2020
California
1 review
0 helpful votes
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It pulled up two names which didn't even match mine, which has not been my experience when googling myself.

Date of experience: November 9, 2020
New Mexico
1 review
0 helpful votes
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Didn't say much and most of what was said was not about me

Date of experience: November 8, 2020
Missouri
1 review
0 helpful votes
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November 8, 2020

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Date of experience: November 8, 2020
Arizona
2 reviews
0 helpful votes
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Saw some things I didn't know about, got a good grade so no worries

Date of experience: November 7, 2020
New York
1 review
0 helpful votes
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There are several business listings that are not connected to my business, only have the name Robbie in their name.

Date of experience: November 5, 2020
New Hampshire
1 review
0 helpful votes
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Nice to see ur info without getting charged to do so.

Date of experience: November 5, 2020
Wisconsin
1 review
0 helpful votes
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It's pretty good but because I don't know much about you I can't give you a perfect score. I also don't like that I have to give you my phone number

Date of experience: November 5, 2020
Ohio
1 review
0 helpful votes
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Your site put stuff about copper fittings. My last name is copper and i don't sell metal or leather chairs. Not a good experience

Reputation Defender attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2020
California
1 review
1 helpful vote
Follow Andrew L.
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The free offer is just to get your information to try and sell you an unneeded service. The information they collected was insufficient to identify me from others with my name. When they contacted me and I said their system is garbage, the response was "It's just a google search of your name!". Yes they used the exclamation mark in their response.

Reputation Defender attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2020
Texas
2 reviews
0 helpful votes
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I feel like it might be a little inaccurate. There's not much information about myself out there.

Date of experience: November 4, 2020
Maine
1 review
0 helpful votes
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Quick easy to use website
November 4, 2020

Quick easy to use website. Excellent and accurate results and best of all free.

Date of experience: November 4, 2020
California
1 review
0 helpful votes
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Fast results but didn't find anything relating to my identity. Should include FB, Insta, Twitter. LinkedIn

Date of experience: October 30, 2020
Switzerland
1 review
4 helpful votes
Follow Tanya C.
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Would like to see an example of what happens if someone ‚digs deeper‘. I can look at the top 10 search hits myself, don‘t really need you for that... what old articles from opinions I wrote 20 years ago are still around? Things that might make someone think I still believe whatever I might have written and don‘t even remember myself.

Date of experience: October 29, 2020
Virginia
1 review
0 helpful votes
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Your result match exactly what I am trying to correct.

Date of experience: October 28, 2020
Texas
1 review
0 helpful votes
Follow David C.
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I am in hundreds and hundreds and hundreds of websites with many job positions, non profits and many Ratings or Comments including tons on like Angie's Place and you've got virtually ZERO.

Date of experience: October 28, 2020

From the business

The world's most trusted ORM company, ReputationDefender helps individuals and businesses improve their search results and protect their privacy.


reputationdefender.com
Founded in 2006
Redwood City, CA, United States