Reputation Defender
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Reputation DefenderReviews 2,958

4.1
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Reputation Defender Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the efficiency and effectiveness of its services in managing online reputations. Many users noted prompt responses and the relevance of the information provided, indicating a reliable customer service approach. However, concerns arose regarding inaccuracies in reports, with some customers finding irrelevant or incorrect data linked to their names. Additionally, there were frustrations about the inability to remove certain negative content. Overall, while the company shows strengths in responsiveness and service quality, addressing data accuracy and content removal would enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
15
quality
12
New York
1 review
2 helpful votes
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Professional
December 9, 2020

I was confused on several levels of how and why I was seeing my information on "people finder" sites again. The representative I spoke with on the phone very quickly located my previous subscriptions and clearly explained what was going on. He was very helpful in establishing a new subscription to fit my needs and even helped me set it up. So often in today's world customer support is impatient and even condescending and it can be like pulling teeth to get clear accurate information. Thankfully that was not my experience today. This support person was the best I have dealt with in a long time.

Date of experience: December 9, 2020
Texas
2 reviews
0 helpful votes
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The peace of mind that I got from knowing what was out there.

Date of experience: December 5, 2020
New York
1 review
0 helpful votes
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Customer Support
December 3, 2020

Your representative was very patient and knowledgeable and was able to help me in a very kind and pleasant manner. It was a pleasure to speak with someone who cares, and I think he is a great asset to your company

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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Great service
December 3, 2020

Person helping me was very competent and personable, tremendous customer service, thanks

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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Thanks
December 2, 2020

Thanks. We aren't always informed when people make negative comments. There is definitely a Market for your product.

Date of experience: December 1, 2020
Ohio
1 review
0 helpful votes
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It's very informative and good to know about who has my information

Date of experience: November 30, 2020
Rhode Island
1 review
0 helpful votes
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Great website
November 23, 2020

Great website. Found out what information about me is out there. Pretty good. Thanks.

Date of experience: November 23, 2020
Georgia
1 review
0 helpful votes
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I just went into it and haven't gotten a chance to find out anything yet.

Date of experience: November 22, 2020
Arizona
3 reviews
0 helpful votes
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A little difficult to figure out how to pull the info on just yourself at first, but once you do, no problems.

Date of experience: November 20, 2020
New York
1 review
0 helpful votes
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I have negetive reviews that bother me especially since they are not true and most are by patients that are not my patients.

Date of experience: November 20, 2020
Arizona
1 review
2 helpful votes
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Wrong info for my name
December 17, 2020
Updated review

I checked my Name Bruce Runion andvit showed I was arrested as a felon in procession of a firearm well it's not me this arrest was in 2018 in Tenn and I'm quite certain it pulled up my sons arrest wont be the only one it pulls up under Bruce Runion. Hes Bruce Runion Jr and I'm Senior I'll be 70 in 2021

Reputation Defender attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2020

You have info on my son as mine, Iim 69 years old and...
December 17, 2020
Previous review

You have info on my son as mine, Iim 69 years old and my son was arrested for having a firearm, not me

Date of experience: November 16, 2020
Pennsylvania
1 review
0 helpful votes
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So tired of information that is negative being all they find.

Date of experience: November 16, 2020
India
1 review
0 helpful votes
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Good work.
November 14, 2020
Updated review

Brilliant and thanks a lot.
God Bless and keep it up.
Made it so simple.
Helped a lot to understand something was seriously wrong for a very long time after the Loyalty part and first two reviews.
Thanks again and hope to see a positive outcome.

Date of experience: November 14, 2020

Brilliant and thanks a lot
November 14, 2020
Previous review

Brilliant and thanks a lot.
God Bless and keep it up.
Made it so simple.

Date of experience: November 14, 2020
South Carolina
2 reviews
0 helpful votes
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Brutally honest, now it's time to update and repair!

Date of experience: November 13, 2020
New York
1 review
0 helpful votes
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Excellent customer service!
November 13, 2020

Very pleasant and productive. My issue was resolved quickly.

Date of experience: November 13, 2020
Canada
1 review
0 helpful votes
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Provided me with insight about what is online about me.

Date of experience: November 12, 2020
Texas
1 review
0 helpful votes
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Easy process and informational snapshot of how I'm presented online.

Date of experience: November 10, 2020
New York
1 review
0 helpful votes
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All the results you showed were not me, so there is no apparent negative statements about me.

Date of experience: November 10, 2020
New York
1 review
0 helpful votes
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I'm not done yet, but so far if seems consistent with what I find when I Google myself

Date of experience: November 10, 2020
California
1 review
0 helpful votes
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I don't have any red flags, but you should tell me whether or not you can improve my search results accuracy, or how you could help me.

Date of experience: November 10, 2020

From the business

The world's most trusted ORM company, ReputationDefender helps individuals and businesses improve their search results and protect their privacy.


reputationdefender.com
Founded in 2006
Redwood City, CA, United States