The company has garnered a mixed reputation, with customers appreciating the simplicity and efficiency of the service, as well as the quality of leads generated. Many users highlight the ease of navigation on the website and express satisfaction with the potential financial benefits. However, concerns frequently arise regarding communication practices, particularly the influx of unsolicited calls and emails from real estate agents, which detracts from the overall experience. Additionally, customers desire quicker responses and more transparency in the quoting process. Addressing these concerns could enhance customer satisfaction and loyalty significantly.
This summary is generated by AI, based on text from customer reviews
Grant at Realpin totally sold me on 30 quality seller leads. He promised that I would have 30 leads that were high-quality leads with good phone numbers and emails from his company. Over the course of 1.5 years, I only have received 2 leads that I would say are high quality and that i actually had correct contact information and spoke to the lead. The rest were junk. Either, wrong phone numbers and emails, or disconnected phone numbers and emails that bounced back. I did get more than 30 leads, but all but 2 were bad. I went through all the leads that I got, and out of all the addreses, only one has sold in the last 1.5 years and that lead that realpin gave me was a bad phone number and I don't know about the email because never got a response. I spent $5000 and only landed one listing apt. Total scam and liars. They do not deliver on what they promise. I didn't get the listing, so basically, I lost all my money and time. DO NOT USE REALPIN!
JUST CHECK BBB TO SEE WHAT KIND OF COMPANY THIS IS!
Absolutely horrendous customer service and sales (after you buy). They will tell you anything to get your card info including lying to you. They promised my 15 leads in 3 months. At the end of 3 months, I had 9 and only 1 that was verified as a seller with proper contact info. One lead even told me "the ad said an agent will NOT call me, so I will not be doing business with you since you lied!" Of course, I requested replacements for the bogus ones. They told me everything they could to postpone. My account had been "overlooked" has been "expedited", "amplified", etc. One rep even told me they could refund a prorated amount at the end of 6 months, so I gave them the benefit of the doubt. After the 6 months, and 4 more qualified leads TOTAL, guess what they said? It's not their "policy" to give refunds and "sorry I feel this way". Now almost a year later, still don't have the leads they agreed and promised to. Of course they have all my money. Complete scam artists.
Easy to use and quick let see how fast it come back
So far 5stars. Just started searching for real estate to evaluate and value my place for an estimate possible selling price.
I haven't received the report yet, So I am not sure how to rate this site.
Don't want realtor phone calls so why do I have to leave my phone number
I was only interested in a general quote. No contact, definitely no phone call wanted. I gave the number that used to be attached to that property.
You are asking me about my experience before I see any numbers or information about my property
I like it I'm just trying to figure it out so far it's good but I will let you know once I figure out how to use this
Interested if sale info different from zillow, redfin, etc.
Easy so far...as long as there are no strings attached.
I don't have results yet so difficult to give final rating.
As long as my information is not given out, it us fine
Waiting to hear from you guys before I can rate you
Some people would rather to not have to put in personal information for a report, myself included.
Well, all I did was type in my address. How do I rate that? The truth will be if the phone starts ringing off the hook. That's when I will run for the hills!
If you just send the report and leave it to me to do whatever with it then it will be a good eperience
Good to let people know what their property is worth
The form and layout were easy. I don't have the valuation etc yet to offer a real assessment
Answer: Scam, they will not provide what they promise. They over promise and do not deliver at all, they are cocky unresponsive, unprofessional and rude. Worst experience ever.
Answer: They made promises that they never kept. The quality of the leads were from disconnected phones, to a hospital phone number.
Realpin is a portal for home sellers to connect with top local real estate agents, teams, and brokers to help with selling their home. Realpin helps home sellers find a great agent to work to get their home sold for the maximum value.