RaiseReviews 987

My gift card did not work and I contacted raise for a refund. They told me wait 24 hours try the card again. I did and then they ghosted me. They block your ip I have proof I used lte and shut off wifi and got through no problem after waiting days. Do not use these peoples service. Scam... chats are 3 min apart. Lte agent wifi my ip no agent.

Ordered a bunch of gift cards. The numbers do not work so I asked for a refund and I was told I have to get a letter from the company saying they don't work. I've gotten the runaround from the company and Raise won't lift a finger. I'm out almost $100 and will never bother again. The few dollars I would have saved is wasted chasing a letter to get my money back.

I ordered 4 sonic giftcards and none will work, even though the balance is correct. They had me contact sonic customer service to replace them. Sonic said I needed to go to the sonic I purchased them from, which I cant. Raise said they will not refund unless I get a written statement from Sonic that the cards wont work. Sonic said the store I bought them from would have to do that (which I didnt buy from). Raise said tough $#*!.

Love buying gift cards at well under actual dollar cost! Some can fetch you upwards of 30% off, just by looking. I always go to RAISE before I have to purchase anything as you can save money instantly.

Love the service,
Thank you Raise!

So I *tried* to order my first gift card through raise. Wanted to save a couple quick bucks (literally like 5 dollars) on a restaurant I was visiting. Said most giftcards are sent quickly. Waited and waited and waited and received an email saying my order was cancelled with no explanation why. Wow. What a waste of time. Clearly this company wants no business and wants to lose customers. Last time I waste my time with this stupid site just to save a couple bucks? Not worth the aggravation.

I appreciate the discounted gift card prices available. But, sadly, the 3 gift cards I purchased offered CASHBACK, which I never received; even 3 weeks now after I sent 3 emails to Customer Support.
I'm very dissappointed that Raise hasn't even responded to my emails. They even have a CONTACT BY PHONE prompt to click on, but IT DOESN'T WORK! When I click on it, it doesn't do anything.

I am considering contacting the BBB to report them for their FALSE ADVERTISING SCAM OFFERS OF CASH BACK

I placed a $210 order tonight & it was a nightmare experience. First, the site kept asking me to verify my email. Which I did. But it kept asking. I gave up & bypassed to make a purchase. Apparently that angered order processing who canceled my order. I tried to verify again and re place my order. I was suspended. I spoke with two chat agents. One was kind but unhelpful. The other was snide. I hope that I get my money back. Two takeaways. One, Raise is ripping off Rakuten as Raise is unusable inside Rakuten's app. And two, I almost bought a Google Play gift card unaware Google Play can instantly and permanently suspend your account for using a resold gift card. I hope someone sees this review and soares themselves the hassle and uncertainty of the status of a large charge on their card

I bought a 500 $ gift card from Raise. When I went to ise I found out it had zero balance!

I tried contacting customer service which was a nightmare, there is no way you can talk to an actual person by phone. The only way is online chat which has limited hours and doesn't always work.

It took about 2 months to finally get them to refund me, still didn't get the refund. Every few days you have to chat with them to follow up and keep things movimg. And every step takes "7 business days" which actually takes 10 days.

Absolutely horrible. DO NOT BUY FROM THEM

Over 12 hours ago, I purchased 3 gift cards and the money to pay for them was taken by Raise from my debit card almost immediately. I chose to print them off via my email, which is supposed to be an almost immediate option for being able to use the cards, as it's too late to send physical ones by mail. I'm still waiting to get the emails! I have tried EVERYTHING. They claim to have "live chat" but it's actually just a bot. Then when you ask the bot for "live chat" it provides a link that leads to an "email us"... the only option! I tried calling them at *******422. I chose option 2. Got a prerecorded message saying "thank you for your patience," etc. Was on hold for less than a minute, then I hear the "hang up" signal! This happened 3 TIMES IN A ROW!
NEVER AGAIN! STAY AWAY FROM THIS SCAM!

Order a physical gift care on Nov. 13 2020. After 2 emails to Raise, I finally received the gift card on Dec 7,2020. It says right on the order slip that "gift cards are to be mailed within 3 business days". It was more like 13 business days. The gift card has teeth marks in it and is damaged to a point that I cannot give it as a gift. I'm not even sure if the merchant will be able to swipe the card as the damage is on the magnet strip side.

So far, I have not had any issues with Raise's electronic gift cards, but after reading so many negative reviews along with my most recent experience with this gift card, I think I might be done with Raise.

I bought a target gift card from Raise.com and It has completely been in my possession. None of my target accounts have been compromised. I was only able to spend $105.55 of the $436.98 target gift card I purchased before this scammer bought $331.43 worth of items and cleaned up my gift card. I made a complaint 4 times and wrote a detailed email with a screenshot of all my purchases and the purchase that the scammer made but Raise didn't help me to get my money back even though they can easily find out if the original owner after selling me target gift card wiped out the card balance

Be leery of selling your cards on this site. After listing a few with them to test the waters, I decided it was ok to list 5 cards at one time. After 5 days of them having my card's information while they were being reviewed, then denied, someone internally obtained 3 of #'s for sure and started to drain my balances and ship merchandise to an address in Illinois... I live in Kansas. It could be all 5, but I wasn't able to get more information from Walmart. Raise, did do some investigation into the matter, but found no problem on their end. I do appreciate that, but I know someone with Raise stole my card information and as of this date 2/6/20, they do have a "wolf in the hen house", if not more. The cards were scratched off by me, stored in a safe location and no one ever got my card numbers until I listed them on Raise. I am currently filing a police report to get the name & address where the merchandise was sent, which is what Raise could have done if they were truly concerned about internal theft in their company. Wife has used them for years buying cards with no issues and referred them to me to offload some extra cards. Now I am over $300 or more in the hole depending on if the thief stole other cards that will be charged backed to me at a later date... not counting the hours of time & money I have spent dealing with this mess.