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Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
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Pristine Auction is such a great website to find anything autographed. Ive won several items in their auctions, and all of them come with what I actually got, a certificate of authenticity, and your won item always arrives in a timely fashion! Overall, Ive had great experiences on this site, and Ive not even bothered trying to find others!
I loved the whole experience. The site has really cool items for auction and whole bidding process is easy and seamless. I could not recommenced this site more.
Love Pristine Auction - lots of really great items and good prices. Great customer service and fast shipping and easy in-house pick up.
I've never had an issue with this site at all and will continue to use them for a long time! Very highly recommended
Best place to get memorabilia for a good price. Great customer service! Always looking to add to my tiger collection
Have bought quite a few things from here, and have to say I have not been disappointed. Great shipping in a timely manner. Thank you
Great site for sports memorabilia at a good price, has all 4 major sports, art, Hollywood, comics, to many things list go check it out yourself
I've bought A LOT of items from the Auction House and have not been disappointed! Everything is authenticated through reliable services so you can be confident that what you are getting is real unlike eBay sellers who may or may not have true authentic items.
These folks are amazing and not over priced... I now own signed jerseys from athletes I never got to see in person and feel more connected than ever!
Most of the items on the site are good signatures, with good COAs, however a lot of the items themselves arent the best quality (not the authentic jerseys you see in stores but the lesser quality cheaper ones). A bunch of the items were obviously purchased and signed in bulk and there is nothing wrong with that. They do take a very long time to ship items and their customer service is terrible however. It can often take weeks for them to ship. Then, when you contact customer service they dont have case numbers or an assigned representative. I spoke to 15 people trying to get an item returned (when they shipped me an incorrect item).
Would recommend to a friend. All items were in good condition. All delivered by UPS. I I did call, had to leave a message but they did call back the next business day.
Very slow delivery after items have been paid Items are sweet though and everything on the up and up
Jersey and signature I recieved is awesome. Hope to get more real soon, especially if I can get it as cheap as I got this one.
Get your fix of sweet signed stuff on this auction site. Great site. All items are authentic and real. Great place to spend your money.
Great jersey! Overall this is a A+ TRANSACTION! Great packaging, great speedy delivery! I will definitely be back to purchase more items and will recommend to all my friends
Some merchandise is good and some are not! Seems like there is automatic artificial Bidding. Shipping takes a a few days to be sent out about five days! Jersey's are not NFL most are made out of the USA. Be very cautious on bidding and on how the product is listed to sell! READ FIRST!
Great stuff at great prices. Got a Everlast boxing glove signed by Earnie Shavers who fought Ali in 1977 for only $21.00.
Pristine Auctions has something for every collector. No matter what your interest is you can find it here. I bid on something every day.
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members