Poshmark

I love the site, so easy to navigate, especially if your sizes and preferences are saved. The sellers have been great - frequently if they want to move an item quickly they will reduce the price and shipping cost and alert everyone who "liked" the item. No free shipping - know that up front, though sellers will bundle. The sellers are not paid until the item arrives and you give approval for the seller to receive the funds. I do not anticipate becoming a seller, so I cannot speak to that experience. But as a buyer, compared to my old stomping ground ThredUP, it is the Saks to their JC Penney.

I have only purchased two items on Poshmark... or, to be accurate, I have tried to purchase two items. After the first bad experience, I thought I would give it one more shot on an inexpensive item.

Disturbingly similar experience with both sellers... I paid, but neither seller ever shipped the item. Each took several days to respond, and once they did, they had said they had been out of town. Of course, we all know that if you are out of town, you would not have your phone. Doesn't everyone leave their phone at home when traveling?

Now I have to go through the cancellation process again and watch for the PayPal refund. Fool me once, shame on you; fool me twice, shame on me. I will not be giving Poshmark a third chance to fool me.

Without a feedback system, it is impossible to know if you are dealing with a seller who will follow through with the sale. I am sure sellers have the same challenges with buyers.

Poshmark is not worth the trouble. Shop anywhere else.

I have recently made 4 separate purchases from Poshmark however 3 of those were cancelled and refunded. Two failed to ship the purchased items as required and another one failed to remove an item that had already been purchased. I commend Poshmark for their customer service but after my recent experiences, I find the sellers totally unreliable. I probably will not be making any more purchases from Poshmark and will not be recommending it to anyone.

As a seller on POSHMARK, I deal with the most annoying, inconsiderate and low class buyers. Their offers are an insult and they ask annoying questions on discounted items. You would think that they are buying new luxury items that cost over $2,000. Items listed are $5! It has been used! What do you expect when you decide to shop on POSHMARK!? Because of this type of people on there, it will take ages for you to sell anything and not worth it because they will low ball your offer by over 80%. It's best to just donate and have your items better appreciated it.

There is absolutely no customer service whatsoever! No phone number to call anyone. Messages and emails are responded to only with automated messages and if someone live does respond they ask questions and when you answer them again no response! I have sent over a dozen messages to them and still have no resolution to my issue. One sold item is showing payment being held after the buyer received the item 8 days ago! Policy is to release funds 72 hours after receipt and I won't be able to get anyone to respond or look into it! I am canceling my account with them and will forfeit thr money just to be done with this company. They should not be allowed to remain in business.

On several occasions I have seen the sellers on Poshmark comment horribly to customers if the customer does not say what they want to hear. Poshmark appears to think that is ok... Suggesting that the customer just "BLOCK" the seller. I think that Poshmark should take more pride in their platform. The attitude the sellers portray directly reflects on Poshmark. I loved Poshmark until this began.
Sadly, myself & others I know choose to NOT do business with them for this reason. I feel like the disrespect is uncalled for. The following media post is just one of several I have seen.

I have purchased 3 times on Poshmark, and have been pleased with every purchase. They were all as described, and received without issue. I am considering selling on Poshmark. The things I didn't like: no response from seller with questions, and the fact that the seller can just not send you the item you bought from them and get away with it. Any seller that posts an item, takes your money, and then just doesn't send you what you paid for is in the wrong, and it's unacceptable. These sellers should have their accounts suspended, and I don't know why Poshmark condones this behavior.

Greetings People,
Should have check for a reference for this company before I bought. Regardless, I purchased Scout
Leaders Hat from them. The size was marked 7-8. There is a leather belt above the brim for adjusting the size. However when the hat came it was so small I was unable to put it on my 3 year old granddaughters head. I wrote Postmark and explained the situation, and asking for a refund. They refused my request leaving me with a hat that is of no value me. I can't imagine why any company would do such a thing. It was clearly advertised wrong. So beware of this company, there are millions of companies to choose from out there. Good luck.

Purchased a $300 jacket new with tags. The lining was sewn incorrectly making it impossible to wear the jacket. Posh mark refused to allow a return. Costly mistake purchasing on poshmark. Will never do it again.

Please don't bother to sell anything on Poshmark. I posted a Lululemon Scuba Oversize 1/2 zip on 1/16/2022 at 2 am PST and at 3 pm they sent me an email stating that my listing was removed due to a Counterfeit item. Poshmark doesn't have any support to their statement or question me first before they made the statement. I do have a receipt from the official website of this item. However, items without receipt don't mean they are counterfeit, right? I understood Poshmark is trying to protect their buyer which I totally agree with, but they shouldn't judge or make any statement of the item is counterfeit or not.