Porch Reviews Summary
Porch has a rating of 2.8 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Porch most frequently mention and customer service. Porch ranks 4th among Home Remodeling sites.
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Porch was less than half another quote I got. I didn't measure perfectly so we had to adapt. Ugh. My contractor/handyman was brilliant and knew just how to compensate. He was fast, efficient tidy and the finished product is beautiful.
The handyman did a good jjob and the project was a success so my final review is more positive. However, I had some frustration with the initial phone service and dealing with the PORCH call center. There were some errant referals for the wrong service. Additionally I kept getting text messages stating that no handyman was available and kept pushing the delivery date out but suddenly one was found and came with-in the hour. So, at the end of the day, I'm not sure what to think. I would use PORCH again but I would be cautious and not confidant.
I had a small project in my bathroom, replacing the light/exhaust fan. My skills are limited in that area. Was told about Porch.com and thought I would give it a try. I was contacted by them for arranging a time for the install. The installer showed up when they were scheduled for, and got right into working. They worked for a little more than an hour. When they were done, they cleaned up. They did a very good job. My wife and I were pleased. It was an awesome first time using Porch.com.
Prompt service, response and price. Recommend this service
Thanks for the referrals. Provided us with 3 potential contractors in order to make an informed choice
I am very pleased with the outcome of my project. I could not have asked for a better business to work with. I will use them again in the near future
The professional and friendly staff of JJ Garcia Tree Service did excellent work. Reasonable price for cutting down & stump grinding 4 trees and trim large oak tree. Highly recommended if anyone needs tree service.
Patrick, my Porch.com contractor, contacted me within several minutes of adding my project and continued to do so until everything was finished. We talked about what work I needed to have done so he could make sure he had all materials needed to complete the job. He showed up on time and continued communicating everything he was doing. The end result was a beautifully installed kitchen sink. He took his time making sure everything was perfect.
Rob was right on time. He was very friendly and did a great job. It was well worth the price!
Taylor was great! His work was exceptional. I have reservations about the company because I was quoted one price and was required to pay another. This put me in a terrible position with Taylor. But to make certain that he was paid for his service, I paid the difference. My star selection is for Taylor and his outstanding work.
Willie was excellent. Great conversationalist and did an excellent job done
Great! Steve came on time & was very knowledgeable. Very happy with the result!
Worked through Porch to find a contractor. Was super helpful and affordable. Work was done within 5 days.
Excellent in every way. Thank you Porch from a repeat user.
Cody was prompt, friendly and very helpful. I would use him again!
Jorge was professional and competent, completing the job quickly and well.
Wonderful- Lisa helped me unpack from my recent move here and did lots of cleaning and organizing. She did a great job. I'll call her again. Made my life much easier.
From the business
Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members