PoolWarehouse Reviews Summary
PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.
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Fantastic website, probably the best for swimming pools on the internet, well done chaps!
The price of the pool table was very reasonable. The quality is excellent. I placed the order on a Sunday afternoon and received my shipment on Friday. My only tiny complaint was I never received a shipping confirmation. I was notified by Fed-Ex that I had a delivery coming, and not Pool Warehouse. But, overall I was very pleased with my purchase!
Great timely delivery. Great product so far. Beautiful table.
Luke was a pleasure to work with on our pool kit.
Very very happy we made the purchase. The price was great and the table is very sturdy. No complaints here.
It took a little longer to get the pool table than expected (due to the delivery company, not PoolWarehouse), but I still got it in about a week & a half, safe & sound. The Bourbon Street 6-foot pool table is even better than expected. I was afraid a 6-foot table might not feel like playing real pool, but it gives a great experience. Everything works well. I'm not a 'professional', but the bumpers seem to work accurately & balls move as I think they should. It comes with smaller-than-standard (1 7/8") balls, which give more play space on the table & work fine, but I'm ordering slightly bigger ones (2" British size) to try. I think the standard (2 1/4") ones may clutter the table too much, but 2" balls might be a nice compromise. Anyway, the pool table is beautiful & compliments my room. Nice and sturdy for being 'portable'. And I love the red felt & black color. I have a smaller room (just a little over 9'x15'), so I bought shorty cues (36" & 40") and we can play just fine. I never thought I could fit a pool table in that room, but thanks to the Bourbon Street 6-foot Pool Table I can play pool at home! I'd recommend it to anyone that wants to play pool but doesn't have a lot of space (or money) to spare. Well worth the price!
Product is heavy, too bulky and does not fit over my knee.
Easy to order.
Thanks
Nice products
Big Hassle to return item!
Only problem, couldn't get a LIVE person on the phone, otherwise excellent. I just created an account the other day after considerable online shopping/research... on a "budget," misplaced my log-in info., so if there is a discount for "new" /first time customers, like me, please credit me whatever that may be! Thanks immensely! Update: Table is gorgeous! Husband's gonna LOVE it! For Xmas, but arrived today on his birthday, 1/3/2018! Yes! Debi
Justin was very good at teaching and communicating, making the process easy and enjoyable!
CUSTOMER SERVICE WAS GREAT, IAM HOPING TO LOVE IT INMY NEW GAMEROOM
Extremely knowldedgeable sales staff. I called a bunch of different online stores and no one else was able to help me. Thanks and I'll be back!
Great prices and customer service
The $100 shipping was too high, but we love the table! We wish the balls were full size, and not 2/3 size. Overall, pleased with the purchase.
Great price and great quality. Thank you.
PoolWarehouse delivered on time, new,@ a reasonable price!
Overall it was a GREAT experience. We did it all ourselves and pool warehouse was there to answer any question every step of the way. Very happy with our pool!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members