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PoolWarehouseReviews 921

2.6
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PoolWarehouse Reviews Summary

PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.

service
147
value
139
shipping
140
returns
83
quality
123
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3,895 reviews
Anthony C.
0 reviews
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Purchased a pool kit also from you guys great staff very happy with every thing thanks!

Date of experience: April 1, 2018
Samuel M.
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So far so good but need to see what the service is like after placing this order
Everything was good but the package came destroyed and had to check if all the parts were there

Date of experience: March 29, 2018
Elvis V.
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Easy
March 22, 2018

Easy

Date of experience: March 22, 2018
David P.
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O.K
March 22, 2018

O.K. So far. Ill let you know after I receive the product. Received the product by UPS Freight, appears to be in good condition. Did not open box to inspect at this time. Not quite ready to setup and don't want to remove from box until setup.

Date of experience: March 22, 2018
Juan D.
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Ordering process was fast and easy, time will tell on delivery and product quality. Delivery was fast and professional, the product was packed well and undamaged. Only used the sauna twice and it seems to work well. Again, only time will tell.

Date of experience: March 17, 2018
Alisha Y.
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I love your products and prices
March 15, 2018

I love your products and prices. I was shocked at how fast it came! I wasn't prepared lol. I haven't taken it out of the box because we are moving, but it is HEAVY! My husband was surprised and excited. I can't wait to put it in our new home.

Date of experience: March 15, 2018
Tim M.
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It was quick and easy to use your site
March 15, 2018

It was quick and easy to use your site

Date of experience: March 14, 2018
Mark W.
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Easy and fast process
March 14, 2018

Easy and fast process.

Date of experience: March 14, 2018
Kristen G.
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The website was easy to navigate
March 12, 2018

The website was easy to navigate.

Date of experience: March 12, 2018
Guillermo M.
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Portable pool table!
March 11, 2018

Portable pool table! Great job

Date of experience: March 10, 2018
Ginger D.
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Quick, less expensive
March 10, 2018

Quick, less expensive.

Date of experience: March 10, 2018
T O.
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I received a phone call from a representative at Pool Warehouse that my order had been cancelled and that I would NOT be receiving the product. With that cancellation I placed an order with a different company. I am working with the other company to cancel the order, but I may end up having to deal with it. My husband accepted the order, however, I am very unhappy with the communication made by this company that my order was origincally cancelled.

Date of experience: March 7, 2018
Rodolfo F.
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Your price was very reasonable
March 7, 2018

Your price was very reasonable

Date of experience: March 7, 2018
John B.
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The shopping was easy, the delivery went well
March 7, 2018

The shopping was easy, the delivery went well. The sauna was easy to assemble and great to use!

Date of experience: March 6, 2018
Shannon R.
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Very easy, wish you had coupons or discounts
March 1, 2018

Very easy, wish you had coupons or discounts. Product arrived with some damage on it. Some scratches and peeling of the wood. But over all it is a very nice product.

Date of experience: February 28, 2018
Kim L.
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The ordering shipping and overall quality of pool table was good. I did have a large tear in the felt top and will now have to pay to have it repaired. I am not happy about that at all

Date of experience: February 27, 2018
Joshua H.
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Love my table
February 21, 2018

Love my table. Plays very well. Feels just like a regulation table

Date of experience: February 20, 2018
Tim M.
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Great pricing and great service from Jones in pool kit sales.

Date of experience: February 18, 2018
Jason F.
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Customer service was great
February 18, 2018

Customer service was great. Delivery was made WAY sooner than I expected. Product was exactly as it was supposed to be. Excellent experience.

Date of experience: February 17, 2018
Rosemary J.
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Very disappointed how long it took to be shipped to me

Also I did not receive information that it would have to be assembled. There is so much to put together.

Date of experience: February 14, 2018