PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.
Purchased a pool kit also from you guys great staff very happy with every thing thanks!
So far so good but need to see what the service is like after placing this order
Everything was good but the package came destroyed and had to check if all the parts were there
Easy
O.K. So far. Ill let you know after I receive the product. Received the product by UPS Freight, appears to be in good condition. Did not open box to inspect at this time. Not quite ready to setup and don't want to remove from box until setup.
Ordering process was fast and easy, time will tell on delivery and product quality. Delivery was fast and professional, the product was packed well and undamaged. Only used the sauna twice and it seems to work well. Again, only time will tell.
I love your products and prices. I was shocked at how fast it came! I wasn't prepared lol. I haven't taken it out of the box because we are moving, but it is HEAVY! My husband was surprised and excited. I can't wait to put it in our new home.
It was quick and easy to use your site
Easy and fast process.
The website was easy to navigate.
Portable pool table! Great job
Quick, less expensive.
I received a phone call from a representative at Pool Warehouse that my order had been cancelled and that I would NOT be receiving the product. With that cancellation I placed an order with a different company. I am working with the other company to cancel the order, but I may end up having to deal with it. My husband accepted the order, however, I am very unhappy with the communication made by this company that my order was origincally cancelled.
Your price was very reasonable
The shopping was easy, the delivery went well. The sauna was easy to assemble and great to use!
Very easy, wish you had coupons or discounts. Product arrived with some damage on it. Some scratches and peeling of the wood. But over all it is a very nice product.
The ordering shipping and overall quality of pool table was good. I did have a large tear in the felt top and will now have to pay to have it repaired. I am not happy about that at all
Love my table. Plays very well. Feels just like a regulation table
Great pricing and great service from Jones in pool kit sales.
Customer service was great. Delivery was made WAY sooner than I expected. Product was exactly as it was supposed to be. Excellent experience.
Very disappointed how long it took to be shipped to me
Also I did not receive information that it would have to be assembled. There is so much to put together.
Answer: Terrible, dont return calls, put you on hold forever