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PoolWarehouse Reviews Summary
PoolWarehouse has a rating of 2.6 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolWarehouse most frequently mention business days, credit card and return policy. PoolWarehouse ranks 3rd among Swimming Pool sites.
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I was worried with all the Coronavirus that it would take months to get my order. I ordered a deck ladder and it was very easy ordering and payment. Yes, I would recommend this company and I would order from them again. I received my order with in weeks and it was just what I ordered. I am a happy customer.
Courteous store personnel helped determine delivery time, received product and have been happily using several times a day.
After months of research I finally settled on Pool Warehouse for my pool kit and I am so thankful I did. The care and attention I received during the initial purchase of my pool kit continues today. From the very begining I have received exceptional service. Jt and Jones answered all my questions no matter how crazy they were and eased my apprehension on such a large purchase completely on line. Recentely I made a change to my pool deck and realized I would need extension collars for my three skimmers. The standard order processing time to receive them did not meet my scheduled concrete pour. Once again I reached out to Pool Warehouse sales and reached Marshall Lowe, he was able to assist me to ensure we meet our schedule.
If you are thinking about purchasing your pool kits from Pool Warehouse you won"t regret it. Thank you for everything you did to make my backyard dreams come true.
Sincerely,
Michelle O.
Please ship as soon as possible thanks.
Good Price on the Pentair IC60, best I could find. Easy Ordering. Fast delivery.
Does not clean as well as I expected but good for the money.
Very apprehensive about buying a product like this on line.
I got nervous when I was checking out and completed the credit card info, after I submitted it the screen went back to the checkout. So I had to pay all over again. I hope I wasn't double charged. I never received a confirmation email nor any information on my tracking.
Good Site
Easy to find product and place order. It was the only place I could find the pool robot and caddy as a package deal.
A confirmation that my order had been received would be good (just had the immediate PayPal charge). But otherwise very satisfied!
The ladder cane sooner than expected, especially given the delays with the pandemic.
Very easy
Still haven't received the slide
Hasn't even been shippt
Product was not made as well as I would have expected. Purchased a pool cover from you before and it was of much better quality.
Easy, but I don't like being forced to write a review to place my order.
Easily found the part I needed. Better value with free shipping than other sellers!
So far -so good
Great online experience and unbeatable price! Faster delivery than advertised. Thanks!
Nice and easy ordering process. Delivery of ordered item was much sooner than expected. Overall exceptional experience. Will definitely order from PoolWarehouse again for pool related items.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members