business logo of Perpay Inc.

Perpay Inc.

Overview

Perpay Inc. has a rating of 4.2 stars from 1,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

service
306
value
123
shipping
117
returns
85
quality
748
This company responds to reviews on average within 3 days
+86
How would you rate Perpay Inc.?
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Michigan
1 review
0 helpful votes
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I have had the best experience with Perpay
June 8, 2024

The products have been great and it's very convenient to get products without paying up front

Date of experience: June 8, 2024
New York
1 review
0 helpful votes
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They is good and quick
June 8, 2024

I like the way they get the order ship out and it helps you build credit

Date of experience: June 8, 2024
North Carolina
2 reviews
0 helpful votes
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Items online
June 20, 2024
Updated review

Stop sending me opened packages they suppose to be professionally sealed.

Date of experience: June 20, 2024

Items online
May 2, 2024
Previous review

Need to add more car audio items like speakers and subwoofers. A lot of the items posted are overpriced also so that is something they should work on.

Date of experience: May 2, 2024
Texas
1 review
0 helpful votes
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Need better support options
June 12, 2024

Need to be able to chat with support through other means. Make more products available

Date of experience: June 12, 2024
Perpay T. Perpay Inc. Rep
11 months ago

Thank you for taking the time to provide some feedback on our program. Hearing the unique opinions of our customers truly is the best way for us to continue improving our product!

By identifying pain-points you've experienced, you give us the opportunity to recognize problems & brainstorm solutions.

Georgia
1 review
0 helpful votes
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Definitely recommend
May 8, 2024

I am definitely recommending perpay to everyone I know. This is a great way to build credit and I love it!

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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Five starz1
April 11, 2024

I love this site give ten stars if i could thanks also they are the only company to give me credit thanks you guys

Date of experience: April 11, 2024
Florida
1 review
0 helpful votes
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I think the perpay credit card is a great concept. I just wish there was a way to request a credit increase.

Date of experience: May 8, 2024
Nevada
1 review
0 helpful votes
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Love Perpay
April 11, 2024

My Experience Has Been Amazing. I've Had No Issues. And When Products Have Been Delivered Every Item Has Been Shipped In A Timely Matter And All There.

Date of experience: April 11, 2024
Indiana
1 review
1 helpful vote
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Not convenient
December 23, 2022

App freezes they do not accept many paymentsand only want you to leave positive reviews. Will only use if I don't have any choice

Date of experience: December 23, 2022
Perpay T. Perpay Inc. Rep
over a year old

Perpay operates through payroll direct deposit. Our system does not accept other forms of payment (e.g. Bank account transactions, bill payments, debit/credit card payments, etc.) to release orders for shipment. As a financial platform, our goal is to be able to work with everyone in the very near future.

Please let us know if you have any further questions and we would be happy to help!

Arizona
1 review
3 helpful votes
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HERES ONE EXAMPLE AIPOWER SUA3800I IS $1769. 99 + $79.99 AND ONLINE IT GOES FOR $739 WITH FREE SHIPPING SO DO THE MATH THEY ARE A RIP OFF AND WIL STEAL ALL OF YOUR MONEY. BUYER BEWARE

Date of experience: January 27, 2022
Perpay T. Perpay Inc. Rep
over a year old

Happy to address this, Matt!

Our prices for most items are generally comparable, but they may be higher than a typical retail store as we provide the unique shopping experience, offering top quality products with the convenience of paying over time, and the ability to build your credit.

While there is a small convenience factor, we do not charge interest on purchases and ship the order after only one payment!

That said, as a financial platform, we always encourage our customers to choose the purchasing option that is most comfortable for their own financial situation and goals.

North Carolina
1 review
0 helpful votes
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Remarkable Products
June 17, 2024

It been amazing no complaints love everything I have received

Date of experience: June 17, 2024
Colorado
2 reviews
11 helpful votes
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Stay clear
January 24, 2022

Although it may seem like a convenient way get a new product without having to pay upfront for it, stay clear. Not only do you have to wait until Payday for them to ship it out when the payment is deposited directly into one of their accounts, if you decide to cancel due to the long wait, they'll still get some money out of you. I needed a new monitor and so I decided to browse Perpay. I chose one, but when I found out they'd be waiting until my next payday to verify the money, and an actual down payment to get it shipped via debit card was not possible, I decided to cancel the order within the hour. Now, the thing with setting up multiple accounts for your paycheck to be deposited in, is that they won't show up on your employee portal immediately. In fact, you may end up waiting a pay cycle or two. Well, the day before that payment was due, I had an itch, and went on to my employee portal and tried removing that account, only to find out they had already begun processing it and I couldn't remove it. Was kind of upset. I said to myself, "oh well, at least they have my direct deposit information and can just reorder that monitor and have them ship it out. WRONG. I spent 4 days waiting for Customer Service to respond to me, only to say that the $43 was used towards the monitor, but they would still need to wait until my next payday to get this order shipped, even though the $43 was non-refundable and put towards the item regardless. Sad part is, is their bank info is still on my payroll. I'll pay this off and never use them again. Also, their prices are generally double anywhere else if simply decided to purchase the item outright.

Date of experience: January 24, 2022
Georgia
1 review
0 helpful votes
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The payment options for items purchased
May 2, 2024

My experience with Perpay is great and I love the items that have. I shop on the site for me and my family.

Date of experience: May 2, 2024
Indiana
1 review
0 helpful votes
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Love it
June 8, 2024

This app is amazing and very convenient. It comes in a very nice timely manner

Date of experience: June 8, 2024
Colorado
1 review
0 helpful votes
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PERPAY is Awesome!
April 16, 2024

Great service, fast deliveries, and almost everything you are looking for. Payment set up is easy-to-use. Shop now!

Date of experience: April 15, 2024
District of Columbia
1 review
3 helpful votes
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Do not use this company. They do not have a Phone number you can call. I used them for two years. Never had a problem until this year. Got to my last payment on my Marketplace account and stopped my Direct Debit from my payroll check so I could pay of the last $113.00 by Debit Card. The suspended my Credit Card account becuase I stopped my Direct Debit from my payroll just so I could use my Bank Card to pay off the remaining Balance.

I then had to set up my Direct Debit from my payroll for one time just to pay off my balance.

No they suspended my Credit Card Account again stating I missed a payroll payment. What payroll payment? My Marketplace Account is $0.00 so what payment did I missed?

Now they are trying to say that now I have to make payments through my payroll once again to make payments to my Credit Card. Im Closing my account. Never do business with a company who does not have a phone number that you can call and speak to a live person. If you chat with them, it takes 2-5 days for a response. DO NOT USE THEM! IF I COULD GIVE A RATING OF -10, I WOULD!

Date of experience: May 31, 2023
Perpay T. Perpay Inc. Rep
over a year old

We're sorry to hear that you had this experience. We understand how frustrating it can be when you don't get the answers you need. We always strive to provide the best service possible and we're sorry we didn't meet your expectations. We're here to help, so please reach out to us at hello@perpay.com, via chat or our website so we can look into this further.

Nevada
1 review
0 helpful votes
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Grateful
July 8, 2023

Gave me credit when no one else would.I'm very satisfied with perpay.and thanks for helping my credit score increase

Date of experience: July 8, 2023
Perpay T. Perpay Inc. Rep
over a year old

Hi Ronnell! Thank you so much for your kind words and for choosing us for your shopping needs. We're thrilled to hear that our customer service team was able to assist you effectively, and increase your credit score. Feel free to reach out if you ever need assistance again. Happy shopping!

California
1 review
0 helpful votes
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The best
April 11, 2024

I have a great experience with you guys always get my delivery. I really appreciate you guys. Thank you.

Date of experience: April 11, 2024
Wisconsin
1 review
0 helpful votes
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I give nothing but 5 stars I love Perpay
May 2, 2024

I've had great experience since using perpay. I get all my things on time you can order whatever they're the best

Date of experience: May 2, 2024
Florida
1 review
1 helpful vote
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Easy to use
February 18, 2023

Easy to use with great products. I love how they offer Apple products like the air pods! Would totally recommend to a friend.

Date of experience: February 18, 2023
Perpay T. Perpay Inc. Rep
over a year old

Thanks for the kind words Daniel! Make sure to recommend your friend through our referral program so you each get a credit that can be applied to your next order.