Overview
PDFSimpli has a rating of 2.9 stars from 1,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention credit card, free trial and customer service. PDFSimpli ranks 5th among Software sites.
It didn't save what i wantedit didn't save what i wantedit didn't save what i wantedit didn't save what i wanted
Excellent ease of communication and understanding of steps
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Very dissatisfied they charge me $49 twice and I never used it their business a scam
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.
We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
It seems the file I received after conversion was corrupted. I can't open it.
I will have to try again.
Hello,
Thank you for your review and for bringing this issue to our attention. We apologize for the inconvenience caused by the corrupted file. Please try converting the file again. If the issue persists, don't hesitate to contact us at techsupport@worksimpli.io for further assistance. We’re here to help.
Best regards,
PDFSimpli
Ease of use so far. Signing up was pretty simple. Will definitely refer to friends if it turns out good.
Hi,
Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Regards,
PDFSimpli
It's ridiculous that this is advertised as free and then asks for a credit card.
Hi,
Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 to download the converted document and if you are not satisfied with us then you can cancel it any time before 14 days.
You can upload, edit and convert any document - 100% free. To unlock the ability to download all file formats, you have to pay $1.95 for a 14-day trial. The trial is no risk and we do offer full refunds on all charges for 30 days after the initial transaction date.
You can try our "Delayed" Option and wait 24hrs for the download of one document, free of charge. Let us know if you have any questions.
Sincerely,
PDF Simpli
Unexpected cost, it was a surprise. I pray it's secure w/o any problems.
Hi,
We thank you for your review and for the 3 star rating. Any feedback is more than welcome as this will help make our services much better for future clients. We will be pleased to know that our product worked for you, so let us know some details!
Sincerely,
PDF Simpli
All Chinese characters are converted to boxes after saved.
Hello,
We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.
Best regards,
PDF Simpli
Ok I like to have more tools like cut picture and text and just move in same page
Hi,
We thank you for your review and 3 star rating. Any feedback is more than welcome as this will help make our services much better for future clients.
Sincerely,
PDF Simpli
Ok the experience was good at tjhis time, im wait to see the document, for final opinion
Hello,
Thank you for your 5-star review! We're pleased to hear that your experience has been good so far. We hope the final document meets all your expectations and assists you effectively with your tasks. If you have any questions or need any assistance, please don't hesitate to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're always here to help!
Best regards,
PDFSimpli
Needs work when you adjust text it adds random spaces, you cant realign the document
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
Hard to understand. Can edit the document like it said I'd be
Able to. Over all just not what I wanted
Hello,
Thank you for your feedback. We're sorry to hear that the experience didn’t meet your expectations. If you found it hard to understand or the features didn’t work as you expected, we'd love to help. We have more options for single users, and our team is here to assist you in getting the most out of our service. Please don’t hesitate to contact us at 1-844-898-1076 or email us at support@worksimpli.io for support.
Best regards,
PDFSimpli
It said this service was free. I spend all this time preparing my doc only to find out it costs money and I know I'll have trouble canceling this service. Bait and switch!
Hi,
Thanks for the feedback! Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.
We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily. This is super easy to cancel anytime.
Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you have any concerns or questions.
PDF Simpli
Muy agil. Todo bien. Me sirvió perfectamente bien para el trabajo que necesitaba
Hola,
Le agradecemos su reseña y la calificación de 3 estrellas. Cualquier comentario es más que bienvenido ya que ayudará a que nuestros servicios sean mucho mejores para futuros clientes. Nos complace saber que nuestro producto funcionó eficientemente para usted.
Atentamente,
PDF Simpli
La traducccion d emi documento no se efectuo
Hola,
Gracias por informarnos sobre esto. Lamentamos los inconvenientes que está experimentando con nuestro sitio web y agradecemos su paciencia. Para ayudarlo mejor, comuníquese con nosotros al 1-844-898-1076 por correo electrónico a techsupport@worksimpli.io. Nuestro equipo de soporte puede identificar y resolver los problemas rápidamente.
Atentamente,
PDFSimpli
Its getting me into trouble at work. They're $#*!s when it comes to these things.
Hi,
Thank you for leaving us a 5 star review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
Excellent I love the way it does everything for you. I'll make sure that I'm always using this to do the pdf.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
The software is too slow and keeps getting stuck. It made me wait 15 seconds after every edit which made the whole process tedious and frustrating.
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
There was no indication until I got through the process that there was a fee. I MIGHT have to convert a PDF every once and a while, but you want me to sign up for something else. Bait and switch
Hello,
Thank you for sharing your feedback with us. We have worked really hard to bring more functionality to our product to offer the best service for you. We do have free editing on our website but to make any downloads you have to be a subscriber. So, we are sorry for the confusion you may have. You can try our "Delayed" Option and wait 24hrs for the download of one document, free of charge.
Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you have any concerns or questions. We have different plans depending on your needs. Like a plan that is just $3.95 per month for 5 conversions a month.
Let us know!
Best regards,
PDF Simpli
Spent 2 1/2 hours editing my work under the VERY CLEARLY STATED IMPRESSION that this was free w/ the addition of creating an account. Dont use this site. They only want money, and mislead you in getting there. Save yourself 3 hours of your life.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
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Hello,
We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.
Best regards,
PDF Simpli