Overview
PDFSimpli has a rating of 3 stars from 1,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention credit card, free trial and customer service. PDFSimpli ranks 5th among Software sites.
Not tech minded or savvy so helpful. Need to be able to edit documents
Hitting text button each time is a hassle. Make the controls a little easier
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
Love this it helped me out the job wanted my resume into a PDF, so this is perfect
Hi,
We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services! Operations hour are: Phone 9:30 AM- 6:30 PM AST MON-FRI 1-844-898-1076 | Chat or Email Support 24/7.
Sincerely,
PDFSimpli
I love the ease of the conversions and the price is decent as well
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
So far easy to use easy to get set up not hard very forthcoming
Hi,
Thank you for the 5 star rating. Could you let us know some details about your experience with PDFSimpli? We value your input as this helps us improve our services for future clients.
Sincerely,
PDF Simpli
Cant get it to download after i payed! It says download, but when i push it nothing happens
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
Easy to use thank you fast simple, easy to use thank you fast simple
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Easy even for us old people ##############$#############
Hi,
Thank you for your 4 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli and it was easy for you to handle. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 or via email at support@worksimpli.io 24/7.
Sincerely,
PDF Simpli
I was charged for the "free trial". And 1 day before the expiration of the so called "free trial" i tried to cancel, but nothing happened. They automatically charged me a 1 month fee. I tried to contact many times, they said the will issue a refund, and i received a message from them that it was refunded, but for almost 2 months since the day they said they issued a refund until now, nothing. No refund issued. Called my bank they confirmed that no refund transaction from this company found. They just response on my freedback to contact them to resolve the issue but for how many messages i sent no response yet.
Hello,
Thanks so much for sharing your experience with us. We are so sorry for the trouble you went. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io if you still need assistant. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday. Our records show that a refund was initiated yesterday Feb 19. You would have to wait the allotted time for the refund to be back on your account, which is 5 to 7 business days. Thank you for your review.
Best Regards,
PDF Simpli
Cheap and easy to use these templates for exactly what you need them for
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
My experience was great. It was super easy and user friendly to use. Love it already!
Hi,
Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io 24/7.
Sincerely,
PDF Simpli
A bit suspect of the checkbox i had to check acknowledging that my bank account will be charged nearly $40 a month unless i "cancel anytime". I was under impression i could make a one-time payment to convert a PDF doc to JPEG... but alas... y'all up to something. Smh. Thanks for the conversion tho, i needed it to upload a pic to eventbrite.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. The trial option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95 every 4 weeks until canceled.
Additionally, we do offer lower rate subscriptions for single users starting as low as $3.95 up to $12.95. Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
In 11-21, while unemployed, I had to sign up for PDF Simpli to sign a single document. I then found temp employment and the company provides. Pdf software. Not surprisingly, I forgot to close my account on PDF Simpli (that's the game, right?). I asked them to refund from 12-21 and their policy allows for only 1 month of refund. Other software providers have been more forgiving. I will not use PDF Simpli again.
Hi
We have a 14 day trial for $1.95 if you pay for the trial we send a confirmation email of your subscription and the amount paid. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription to continue with our services. This is mentioned in our terms and agreement. You can cancel any time. We have a refund policy of 30 days. With a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.
Total scam, product didn't work (converting pdf to fillable pdf), I paid for a one time use-.99- then was charged $39.99 which American Express declined and then they tried running the charge as a different company and it went through. Horrible customer service rep was yelling ME, because I was upset at being scammed. Run don't walk from these scammers!
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
Quick and easy access, had everything ready for me and just was easy
Hi,
Thank you for the 4 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.
Sincerely,
PDF Simpli
Great I like it seems to work well it's easy to use I will use it again
Hi,
Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io.
Regards,
PDFSimpli
Started to use the site. It said completely free. I loaded the document then it wants me to pay. Very slick! So, if you pay $1.95 you get the "trial" for 14 days. But you better watch out for the renewal since if you forget, you pay about $39.00 a month! If you do the annual plan and forget the price goes up by more than 1000%! I can't say anything about the quality as I backed out when I saw the fine print. I then looked at legitimate reviews and they were ALL bad!
Kinda misleading. States Free but you then must sign up for a paid trial.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Everything is so easy… I am very impressed with this site!
Hello,
Thank you for your fantastic 5-star review! We're thrilled to hear that you find everything so easy and that you're very impressed with our site. If you ever need assistance or have any questions, please feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're here to help in any way we can.
Thanks again for your support, and we look forward to serving you again soon!
Best regards,
PDFSimpli
Hello,
Thank you so much for taking the time to leave us feedback. Please explain what led you to this conclusion, so we can assist you or rectify it. We've worked really hard to bring more functionality to our product.
Best Regards,
PDF Simpli
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
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Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli