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Panda ExpressReviews 378

2.5
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Panda Express Reviews Summary

Panda Express has a rating of 2.5 stars from 378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Panda Express most frequently mention orange chicken, customer service and white rice. Panda Express ranks 4th among Restaurants sites.

service
164
value
158
shipping
53
returns
47
quality
144
Arizona
1 review
0 helpful votes
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Fake
December 5, 2022

They're food is trash specially the bog meal they only give you 6 piece of little fake meat for $9 and it soesnt taste good.

Date of experience: December 5, 2022
Arizona
1 review
2 helpful votes
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I went to Panda on a rainy day, and it was a slay! The food was warm fast and friendly. Got the plant based chicken and it tastes like chicken. Will cone again.

Date of experience: December 3, 2022
Washington
1 review
0 helpful votes
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I used to eat here maybe three four times a month. Now barely once. Too much $! Do I need a bag to dine in? Let's fix this plastic bag issue to everyone that eats here. Here or to go. Should solve this. Why isn't the food consistent at all locations. Some taste powdery and others are just different. Please advise.

Date of experience: December 2, 2022
North Carolina
1 review
0 helpful votes
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Best take out ever
November 29, 2022

It is the best place i have ever eaten in my life besides cafario and the orange chicken is to die for keep it up panda hope to dine with you soon

Date of experience: November 28, 2022
Colorado
1 review
0 helpful votes
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WE have always like Panda in Westminster. Portions were generous-mostly. Went last night and now they stand there and weigh each item and the portion has significantly lessened. Really? Half of the entrees are mostly all veggies with very little meat. I got the teriyaki chicken as usual and 1/3 of it was fat. Disgusting to say the least. They didn't even have any knives. Seems there is a change in manager and staff joking around. We usually go earlier in the day, maybe it is better then. Will think again before going again as I was ill most of the night. And it has been said that the new orange chicken is waste product, not exactly plant product. I still gag at the thought of seeing all that fat. Flavor has been compromised on the Kung pao chicken-is it even real chicken? Maybe it is just this location but-yuck!

Date of experience: November 22, 2022
Nebraska
1 review
2 helpful votes
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See the difference!
November 22, 2022

All the vegetables and rice you could ever want, just no beef, in a broccoli AND BEEF MEAL! I actually told my wife to let me talk when taking the order, because this happens every time, so the sad part is that you actually plan on getting screwed ahead of time. Never again!

Date of experience: November 21, 2022
Texas
1 review
0 helpful votes
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Where is it...?
November 21, 2022

I got the plate with 2 entrees and 2 sides. I got 2 pieces of meat on the whole thing?!?!?!?!?!?!
WTF

Date of experience: November 20, 2022
New York
1 review
0 helpful votes
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No way may be the servers are the owners now! Less food for customer more profit is my guess, why am I still Hungry, Oh yeah is not enough anymore! What did I do?

Date of experience: November 18, 2022
Illinois
1 review
2 helpful votes
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Beef and broccoli
November 16, 2022

I ordered the large plate. One of the items was beef and broccoli. There were only 3 TINY pieces of beef. This was very disappointing. I included a photo of the beef.

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Employee's behavior
November 8, 2022

They have very impolite and rude employees, I don't want back to this place again, their foods don't have good quality as well!

Date of experience: November 8, 2022
AE
1 review
0 helpful votes
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Panda expressing
November 7, 2022

I enjoy the orange chicken of course and got good quick service straight out, pretty passive on lines and food overall

Date of experience: November 7, 2022
Michigan
1 review
0 helpful votes
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The woman here is verry rude and not helping the customer's help me understand why there's 6 people working but none want to help the customer's in line so rude

Date of experience: November 6, 2022
Washington
1 review
2 helpful votes
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FRAUD ALERT
November 1, 2022

I ordered from Panda Express in Puyallup WA for delivery. I specifically noted ZERO tip as I prefer to tip AFTER my service and meal has been provided. However, PE wrote in a tip and charged me, anyway! This is FRAUD! The location will not answer the phone and emails to the store and corp office remain ignored. BEWARE this business scams it customers!

Date of experience: November 1, 2022
California
1 review
0 helpful votes
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Black angus beef
October 17, 2022

I order a double order of the black angus beef, I'm charged 4 dollars extra, you would think that price would affords you a little more of the beef, seems it's getting less than more, overall they are definitely getting stingy with the whole plate. Ima need to find another fast food chin se place. I've also noticed it's not as busy as it once was.

Date of experience: October 16, 2022
Virginia
1 review
0 helpful votes
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Ripoff Report
October 16, 2022

Ordered and paid for a Big plate for delivery. Received a to-go box with 5 pcs of orange chicken, 7 small pcs of Beijing beef, and a small cup of noodles (ordered x2). Was charged for 2 orders of cream cheese wanton but received only 1 order... Aish!

Date of experience: October 15, 2022
Washington
1 review
1 helpful vote
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They ripped me off at the drive thru I drove 1 hour to get home and was missing 2 large boxes of fried rice. I go there 3 times a month.
They wanted my receipt like that would prove they didn't give it to me? Eyeroll. Did not care about it, so watch what they give you especially when ordering a large amount for family! :(

Date of experience: September 30, 2022
Iowa
1 review
0 helpful votes
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Meat not edible
September 25, 2022

I picked two meals to go yesterday, one was sweet and sour with kung Pau chicken, the chicken is no longer white meat and is not edible, had grissel and other parts that couldn't be chewed. The other was green bean beef and broccoli with beef, hardly any meat at all, the greens were very hard and chewy and broccoli was mostly stems. I will never go back there for dinner again. Panda Express in Altoona IA. Don't go.

Date of experience: September 25, 2022
Texas
1 review
1 helpful vote
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Disappointing
September 25, 2022

We were very disappointed in our order today. We have always liked Panda's food but sadly not today.
The orange chicken tasted like frozen chicken nuggets with orange sauce. It was hard and mediocre flavor.
No more fried rice, white rice is the order of the day.
We will be finding another place.

Date of experience: September 25, 2022
Delaware
1 review
0 helpful votes
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Smaller portions size
September 21, 2022

Most of the time Panda Express gets the menu right when I order it online but there is on more than one occasion they can not get the order right. My frustration with Panda Express is making their entrees portions smaller with less meat. I spent $45.00 on three meals that didn't have enough meat in for one entree. I'm done.

Date of experience: September 20, 2022
Washington
2 reviews
0 helpful votes
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My order is never right
September 21, 2022

Everytime I order from Panda Express they either have food prepared or they get my whole order wrong I have waisted money by going there the food is good when they actually get it right but the fact they almost never get it right is absolutely annoying

Date of experience: September 20, 2022

About the business

Welcome to our Chinese kitchen. Panda Express prepares American Chinese food fresh from the wok, from our signature Orange Chicken to bold limited time offerings.


pandaexpress.com
Founded in 1983
Rosemead,, CA, United States