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Panda ExpressReviews 378

2.5
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Panda Express Reviews Summary

Panda Express has a rating of 2.5 stars from 378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Panda Express most frequently mention orange chicken, customer service and white rice. Panda Express ranks 4th among Restaurants sites.

service
164
value
158
shipping
53
returns
47
quality
144
Oklahoma
1 review
0 helpful votes
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They burned everything and I am very mad I'm so going too sue them what a disgrace I'm never buying food from them

Date of experience: April 15, 2023
Texas
1 review
0 helpful votes
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Horrible food
April 17, 2023

This was absolutely the worst food. It was literally dripping grease. Additionally, it tasted like vinegar had been added to the dish.

Date of experience: April 15, 2023
Georgia
1 review
0 helpful votes
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Uncooked noodles
April 15, 2023

Hiram ga restaurant today handed me uncooked noodles and besides the girl had an attitude on top of it. It was hard uncooked noodles. Shame on you people

Date of experience: April 15, 2023
Arizona
1 review
0 helpful votes
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This business on Power and Mckellips in Mesa sucks! I wont be back to this lousy restaraunt. They ran out of soy sauce as well.

Date of experience: April 14, 2023
Colorado
1 review
0 helpful votes
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Customer service
April 10, 2023

BIG 0 service plus staff had lots of attitude. And they do not care about your order. This is very disrespectful

Date of experience: April 10, 2023
New Mexico
2 reviews
0 helpful votes
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Stop at the Panda Express in burnaleo New Mexico for lunch and I got the steam vegetables with gunpowder. Chicken compiled chicken was good. The steam vegetables were mixed with their old dry.

Date of experience: April 9, 2023
New York
1 review
0 helpful votes
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I placed an order at 7:39 pm and the food was arrived at 10:03pm Saturday evening. I will never order from Panda Express ever again.

Date of experience: April 9, 2023
New York
1 review
0 helpful votes
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Panda express in Michigan city Indiana
April 9, 2023

The food here is mediocre and this building inside is so cold feels like a morgue. You sit down to eat within 10 minutes; your food is cold. It's a good thing I did not bring my grandbaby here she would've froze. Panda has to do better on their entrée portions you're basically paying for the noodles and rice

Date of experience: April 8, 2023
Colorado
1 review
3 helpful votes
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So sick of their crap
April 8, 2023

When I lived in Colorado springs the Panda Express near me was usually good, but since moving to Pueblo 3 years ago I have not had one single good experience with this place. I hate myself every time I cave and give them another chance. From my scheduled online orders being nearly an hour late while I wait to pick up, and then failing to fill the container on premium entrees more than halfway (love that when I pay extra), and them taking my money for things they don't have in stock... Its always something. Maybe it's just with online orders because that's all have used for this locations but it has been a horrible experience every time. The last time my teriyaki chicken was charred to a point it was inedible, who serves black chicken that is hard? The Pueblo Panda Express. That's who.

Date of experience: April 8, 2023
Washington
1 review
0 helpful votes
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Food and service are poor. Not a good value, either. An unpleasant experience, and I'll never return

Date of experience: April 7, 2023
District of Columbia
1 review
0 helpful votes
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Mediocre
April 8, 2023

It was pretty good the chicken was outstanding but the rice was very stale 3 and a half out of 5 but the chicken was the best

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
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$#*!
April 7, 2023

This food is $#*!
I feel like they are now looking for ways to not accept my post.
$#*! $#*! $#*! crap

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
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Terrible fast food
April 6, 2023

First thing I order broccoli beef they had me something that looks burnt and very old he said oh won't get you some new stuff I said no thank you that orange chicken fried rice absolutely no taste no sauce packets I'll highly recommend finding another place to go

Date of experience: April 6, 2023
Texas
1 review
1 helpful vote
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Worst place EVER
April 3, 2023

I've now been to more than one Panda Express - they all SUCK - 1st they rip you off by putting a mountain of rice decorated with very few pieces of what you actually ordered - I wanted beef & broccoli but basically got rice - they must have rudeness as a requirement of employment but with what they serve it's not a surprise - will never visit another again

Date of experience: April 2, 2023
Illinois
1 review
3 helpful votes
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Corporate portions
March 31, 2023

Good food usually but the portions on the entries are small. Ordered a shrimp dish and I watched the girl count the shrimp. 4 pieces must have been too many because she literally took one of off and put it back. That was a premium dish that costs 1.50 extra. Sad. The service was good though.lol Better off going to the privately own Chinese restaurant were the portions are spilling over the container and it's cheaper.

Date of experience: March 31, 2023
California
1 review
0 helpful votes
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Terrible service
March 31, 2023

Went to pick up an order. Of the items I ordered noodles, orange chicken, mushroom chicken for one plate, rice king pan and mushroom chicken for a second plate. I had to wait for over half an hour for the king pao and orange chicken. Needless to say the rest of the items were cold by that time.

It will a long while before I go back to the Washington street location or any other store for that matter.

Date of experience: March 30, 2023
Virginia
1 review
0 helpful votes
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Lunch
March 29, 2023

I went for lunch at the Panda Express in White oaks. And I got the shrimps with half and half the noodles and the rice. Well the rice and the noodles tasted like they were a day old and it's wasn't hot The shrimp was good but I will not eat here again. Money wasted and I tried to like this place.

Date of experience: March 29, 2023
Texas
1 review
2 helpful votes
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Manager very rude very bad attitude
March 27, 2023

Very bad service at the store located on 7826 Paseo del Norte Rd
El Paso, TX *******
United States spoke to eriberto (mgr) about iit he did not fix the problem
Very bad experience dont go eat there you will have a very bad service specially from the manager super rude worst place ever people from the area there are better places to go
Dear manager the customer is always right and you were super rude with me dont worry i will never go back

Date of experience: March 27, 2023
Iowa
1 review
0 helpful votes
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I wanted to call out Tarun (I hope I spelled his name right!?) at Panda Express on Ames. Great guy, joked with us, exceptionally friendly. He refused a tip (they can't accept them) so I wanted to make sure he's mentioned. Even had the food been sub par (it wasnt; it was great), his attitude and friendliness would've made up for it! Rare qualities now-a-days!

Date of experience: March 26, 2023
Indiana
1 review
0 helpful votes
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Order not accurate.
March 26, 2023

I ordered a big plate with three different items and fried rice. It came wit only one item and rice. I also asked for two different condiments and napkins and got none of them.

Date of experience: March 26, 2023

About the business

Welcome to our Chinese kitchen. Panda Express prepares American Chinese food fresh from the wok, from our signature Orange Chicken to bold limited time offerings.


pandaexpress.com
Founded in 1983
Rosemead,, CA, United States