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OShopLiveReviews 699

3.1
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OShopLive Reviews Summary

OShopLive has a rating of 3.1 stars from 699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OShopLive most frequently mention customer service, good quality and shipment process. OShopLive ranks 55th among Women's Clothing sites.

service
35
value
33
shipping
36
returns
28
quality
31
Massachusetts
1 review
19 helpful votes
Follow Cecilia P.
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Ordered three different Items: pants, dress and overalls. All three worst cut and fabric quality. Returned it fallowing their instructions( they proposed to give me a quarter of the money back without returning)and never got refunded back.

Date of experience: March 3, 2020
GB
2 reviews
26 helpful votes
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Disgusting
February 19, 2020

I purchased 2 items from this business. More fool me. I have been waiting over 6 weeks for my first order and over 4 for my second. I have written several emails all which have been fobbed off with the same excuse "stuck in customs'. Seriously! I have asked each time for a refund to no avail plus I found most items on eBay for a 3rd the price.
Do yourself a favour and don't buy from this business.

Date of experience: February 19, 2020
GB
1 review
0 helpful votes
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Dreadful company
November 4, 2019

I've sent them proof of return several times and daily emails and told them that sadly I'm nursing my palliative husband and still waiting for £60 that they owe us! They are completely shameful and I'm totally sick of them now. Six weeks of asking them for my refund but they don't give a s. T!

Date of experience: November 4, 2019
Illinois
1 review
9 helpful votes
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The site auto changed my shipment address, I had to email several times and was ignored for 3 days until they said alright we will change it. 4 more days later I am given a tracking number that doesn't track $#*!, no info, they say check back several days, I said shipping is 7 to 12 days its been 16 at this point in my email reply. I am filing fraud on my credit card if I don't have a real update by tonight. I would have never bought from China, site is misleading I thought I was buying from London. Ignorant jerks...

Date of experience: October 18, 2019
Nevada
1 review
5 helpful votes
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I ordered 3 dresses from this site for my engagement shoot so I could decide on outfits. Two were here later than 7-12 days and one item was missing. When I emailed about the missing item (which was the one I wanted the most)! When I emailed them about it I magically got an email about shipping on the third item.

I emailed asking them for return on the two they originally sent that do not suit me. One you can't hardly move or your boobs will pop out. The other looks like a cheap costume not the thick pillowy look of the dress in the photo they have advertised.

Instead of giving me return information; they literally tried to barter with me offering me $15 and I can keep them... I spent $104. Why would I want to still pay $89 for three dresses I didn't want anymore because they were so late or awful looking that I ended up going with a dress on amazon that I could get to me in two days because this site couldn't be here on time for my engagement shoot.

My engagement shoot has come and gone yesterday and I STILL don't have my third item!

Date of experience: September 3, 2019
North Carolina
1 review
4 helpful votes
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Shady and scammers
July 30, 2019

I placed an order with 8 items. They shipped to me in NYC from LA. Unfortunately 4 of the items don't fit. One item was not even in the delivery.

I contacted Oshoplive via email (as instructed on their website) for a return address. They wrote back and ask for the reason of the return and whether I wanted to exchange. I wrote back stated each item I want to return and the reason, adding the missing item.

Their reply asking for clarification (I purchased 2 sizes of one dress knowing one will fit better). They said the missing dress was out of stock. That's the first sign they were trying to scam me. Item was out of stock. It didn't ship. But they never issued a refund. More on this later.

I replied with clarification which size of that dress I want to return. I informed them for four items which don't fit plus the item which never shipped to me, I was due $181.95. I, again, asked for return instructions.

Then they started to ignore me since I clearly stated I did not want any exchange, only return.

I wrote them again 4 days later.

This time they change their tactics.
Firstly, for the out of stock item which was never shipped to me I paid $25.99. They gave me a refund of $22.09. I told them they subtracted the shipping fee. YES, they want to charge me SHIPPING FEE EVEN WHEN THEY DID NOT SHIP ME ANYTHING!

Secondly, for the $155.96 refund I was seeking for the returns, they asked me if refunding me $50 and keeping the items would work. WHY WOULD I KEEP ITEMS WHICH DOESN'T FIT AND I WOULD NEVER WEAR?!?!

It is a nightmare which is wasting a lot of my time. If their response is still trying to give me $50 for $155.96 of merchandises that do not fit, I will just call my credit card company.

DO NOT ORDER FROM THEM UNLESS YOU ENJOY PROBLEMS, HEADACHE AND THROWING MONEY AWAY. ONCE YOU MADE YOUR PURCHASE, THEY JUST WANT TO KEEP YOUR MONEY EVEN WHEN THE ITEMS DON'T FIT.

Date of experience: July 30, 2019
Minnesota
1 review
6 helpful votes
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Garbage
June 29, 2019

Ordered a dress and after waiting 15 days for it to arrive I was so disappointed. It was so poorly made, literal garbage! It looked like someone made the dress in a hurry. Picture on the website made it look like the dress is amazing, false advertising. The sewing of the dress is terrible, waste of my money. Never ordering again.

Date of experience: June 28, 2019
Pennsylvania
1 review
5 helpful votes
Follow Tonya A.
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I don't like giving bad reviews but wanted to warn others. I wish I had looked at these reviews before spending 72. On this site! The dress I ordered wasn't like shown on the website, the slits are small and directly in the back NOT on the sides as described. Two of the shirts are to small even though according to their size chart they should fit. All the items were very poor quality. One had threads hanging out everywhere. When I first contacted them I wanted a full refund for the dress and exchange two of the shirts for bigger size (even though they are cheap they are cute and I had already paid for them). You can't return anything and they offered me $4 for the dress. Are you kidding me?! Then they wanted me to give $30 more to order bigger shirts after telling me that! This website is false advertising and POOR customer service. After 10 (!) emails back and forth they said I would get an $8. Refund for the dress, I don't know if they'll actually refund it but at this point I'm over it. The dress was $20. And I had originally 15% off total order making it $72. For a dress and 3 shirts. I can't wear three of the items and may or may not get $8 back. So now they get yet another bad review. Save your money please!

Date of experience: June 11, 2019
Belgium
1 review
2 helpful votes
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La pire commande de ma vie, j'ai juste envie de pleurer et d'aller les frapper!

Ce sont des criminels, des voleurs qui agissent en toute impunité. NE Commandez pas! J'ai perdu mon argent et je regrette tellement m'être fait avoir par ces fils de pute!

Date of experience: June 6, 2019
New York
2 reviews
19 helpful votes
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The package came from China and the material is the worse I have EVER seen. It was like a teenage sewed the clothes. Additionally, I emailed them for the return address and they refuse to give it to me. I had to call my credit card company to handle the situation and get a replacement card. Please be careful!

Date of experience: May 28, 2019
Ohio
1 review
5 helpful votes
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Scam scam scam
May 27, 2019

1st off it comes from China, the material is so cheap costume material is better I spent over 40 dollars on a dress and the had the audacity to say we will refund you 5 dollars, they want u to pay the return shipping to China! They are the worst company I have dealt with save yourself the headache unless you want an over priced costume for Halloween

Date of experience: May 27, 2019
North Carolina
2 reviews
4 helpful votes
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Just say no.
May 23, 2019

No stars. Cheap material, inferior quality and returns are impossible. They even had the audacity to suggest that I recoup the money spent by selling the purchase to someone else!

Date of experience: May 23, 2019
Texas
1 review
4 helpful votes
Follow Lydia W.
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A lot of the material used in the clothing will not look the same on arrival and sizes are much smaller than those given so be fore warned for the company does not care about your satisfaction once they receive your money. This company makes it hard to return anything and may not respond promptly. Beware!

Date of experience: May 1, 2019
Georgia
1 review
1 helpful vote
Follow S B.
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Company refused to refund express shipping on my order after arrived in 8 days rather than 2 to 7 days. No very customer oriented. Would probably have bought more stuff in the future but never buying from company again. Respectfully Sherry

Date of experience: April 29, 2019
Ireland
1 review
1 helpful vote
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Low quality products and will not give you an address for tmreturns so you cannot get your money back.

Date of experience: April 25, 2019
Arizona
1 review
1 helpful vote
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Really cute
April 20, 2019

I like the fact that a lot of clothes are really cotton I got a top and bikini cover up/robe/duster it can be worn many ways

Date of experience: April 19, 2019
Illinois
1 review
5 helpful votes
Follow D W.
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Avoid this company
April 16, 2019

This dress took over 7 weeks to be delivered. On top of that, it was NOTHING like the picture. The dressed looked like something from Little House on the Prairie! It took 2 weeks before I was able to get an answer on how to ship this back. When I did, I was told "How about we compensate you $8 on your acct as you need to ship it back to China and its costly" Took the item to my post office (I am in USA) and it cost $40 to return it. The dress was $55. Just a rip off. Will be donated this piece of crap dress.

Date of experience: April 16, 2019
New York
1 review
6 helpful votes
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Rippppp offf company
April 15, 2019

Omg wicked wicked wicked company... please stay awayyyyyy from this company! Nothing like what's advertised a waste of my hard earned cash!

Date of experience: April 15, 2019
California
1 review
6 helpful votes
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Trash.
April 11, 2019

The item they sent me is unusable. It doesn't count as a dress. They should have just mailed me the straps of material from their factory floor that would have been closer to a dress than the item I received. Customer service is offering an offensively low refund. They told me to sell it to make money?! I'd have to build my own scam website to sell this. No one would buy this if they knew what it was. Completely dissatisfied.

Date of experience: April 11, 2019
Michigan
1 review
6 helpful votes
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Oshoplive is a SCAMMER! I will NEVER EVER buy anything from this company. Their products are CHEAPLY MADE, POOR QUALITY! The dress I ordered and the dress I received are two different dress. Contacted "CS" & got a reply with an offer of $5 refund & she suggested I should try to resell the dress to cover my cost. How crazy is this! I refused the offer. CS offered $10 refund or return the dress to a return address in China. I am upset and wished I never order this ugly dress from them. Ladies, do not order anything from this 0 integrity company. They do not deserve a penny from us! I do not trust this company at all. They have 0 integrity! 0 honesty! 0 accountability! Behind their products.

Date of experience: April 10, 2019

From the business

Shop for Women's Daily Dresses at Oshoplive and Stay Stylish. Choose From a Variety of Dress Styles Like Maxi Dresses, Sleeveless Dresses and Tops.


oshoplive.com
London, LONDON, China
+55