Optima Tax Relief Reviews Summary
Optima Tax Relief has a rating of 3.4 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Optima Tax Relief most frequently mention and customer service. Optima Tax Relief ranks 3rd among Tax sites.
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Armando was great to work with. His knowledge put our minds to ease. I would recommend Armando and Optima Tax Relief to anyone at any time
Bashar Fakhouri was very thorough and answered all the questions I had. I appreciate the follow up and also for allowing me time to research and think through if this was the course of action I wanted to move forward with. I look forward to the next steps in the process
Hia was very helpful explaining everything for me about the optimal tax release had a great experience things that I didn't understand or know how to do he helped me through it
I've been trying to get this tax situation taken care of and I've honestly been afraid. I live pay check to pay check still as a nurse, but during the pandemic I was required to work more hours and received Pandemic Covid pay for my service. I owed taxes at the end of the year. I didn't have that money to pay. I am also a single mother with no other income. I feel relief talking with Phil and knowing I am doing my part to get this issue resolved! He made it easy!
Great consultation, answered all my questions. Very friendly and helpful
Was very helpful and willing to explain any questions I made have. Hai was very committed to helping.
Hai is very efficient and wonderful to work with!
Thank you for always being here for us when we need you and for being on top of the game.
Excellent thorough
And anticipate further communication to be just as thorough
Very straight forward and easy to understand.
Straight to the point and happy
Happy so far with the ease of the process. Hai has been great
Very satisfied with the service so far. Greatly appreciate Hai's assistance during this process.
Communications with Hai Nguyen seems very confusing and overly aggressive. I tell him my situation and many times I continually repeat myself. He turns my words around and interupts me immediately conveying an aggressive tone and using the IRS and their collection activities as a threat. I have not received any letters from IRS. I just needed assistance after the taxes are filed. This aggressive and manipulative shake down to get me on board is not appreciated. Please help Hai understand his aggressive and condescending tone is an immediate "NO THANK YOU"!
Hai very nice and understanding of the situation. Explained the process thoroughly.
She was wonderful and detailed about your product and a pleasure to talk to.
I understand my taxes better thanks to Optima Tax Relief. Also they have a payment plan for their services. I highly reccomend them to solve your tax problem!
Hai was very helpful and very understanding and gives great detail
OPTIMA uses organizational merry go round to keep busy,time poor confused clients
On hold KNOWING they will be frustrated with OPTIMA lack of results and just go away and
Give up! DO NOT PAY THESE CONARTISTS ANY UP FRONT FEES! Optima`s CEO IS AN UNSCRUPULOUS CALIFORNIA ATTY. Who wrote the consumer contract which gives YOU
Little recourse!I will file Complalints w/ ATTY. GENERAL of California attempting to recover
The $11,000 + that OPTIMA STOLE FROM ME while providing ZERO TAX RELIEF.
I'm the biggest nobody in America. If the IRS is doing anything to pay down the $31T debt why chase after the poor? My case isn't entirely OTR's fault. Friday, I recognized the tenacity of the IRS. My pitiful paycheck reflected the IRS tax levy. Four years ago I trusted OTR to help me. For whatever reason, the IRS deadline came and went. OTR knew about the deadline.
I stopped payment. Only a fool pays for something he didn't get.
Don't tell me OTR cares about their clients. I get it. I'm the biggest nobody in America.
The proof of purchase I have is in the OTR business ledger. 2019.
Very pleased with the progress and knowledge. I stopped stressing about my past due taxes once optima got involved.
From the business
Optima Tax Relief is America’s leading tax resolution firm. We provide a bridge that connects our clients to better financial futures by making their tax issues a thing of the past. Helping thousands of people every year, our amazing staff of tax professionals has resolved over one billion dollars of tax debts for our clients.
Our clients come first. A commitment that’s reflected in the first line of our Core Values: “Aim for excellence. Every client. Every time. No exceptions. No excuses.” And we’re unwavering in our dedication to service and social responsibility, which has earned us honors such as the Torch Award for Ethics from the Better Business Bureau of Orange, Imperial, and San Diego Counties, the Civic 50 from the Orange County Business Journal, and Glassdoor’s Best Places to Work award.
With over 600 knowledgeable and compassionate tax industry professionals on staff, we’ll work tirelessly on your behalf, helping you put your tax debt to rest.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members