Oojo has a rating of 4.6 stars from 1,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 4th among Discount Travel sites.
The representative was very helpful and booking was very easy.
Very good service and excellent customer service very nicely resolved
Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!
Service is very fast I love the service is so fast so much for your service
Amazing feedback. Thank you so much for giving us 5 stars!
Very smooth and pleasant and the price was very competitive.
Thank you for your feedback. We're glad to hear that you found our website easy to navigate and that your experience was smooth and pleasant.
Very good customer support. CS person helped immediately on ticket change
Thank you very much for sharing your great experience with us! We highly appreciate your time and cooperation and would be so pleased to assist you once again!
Excellent for service. Thank you for a great service
Thanks so much for sharing your experience with us!
Excellent, Customer service very helpful and calm. Highly Recommended
Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!
Booking is very easy and cheaper. I will do it again in my future flights
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Good customer service, good customer, very kind, very kind
Hi Hugo,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with us. Thank you for taking time out of your day to leave us this super kind review.
From all of us at OOJO family, we look forward to seeing you again soon.
No issues booking the tickets and great customer service when I needed it.
We are more than pleased to know that you had an enjoyable experience with us!
Great job! Thank you so much! I appreciated! 5 stars
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Cheap airline ticket, very good customer service they will explain to you everything and NO hassle
Thanks a lot for taking the time to write such a wonderful review!
Great customer service, I love the follow-up call back experience.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Fast and easy good price good communication, good choices.
Thank you for your kind words. We are grateful for your feedback.
Great live phone call with a human being...fair pricing and reasonable
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Checking out was very fast.respond was very quick.
Thank you so much for taking the time to leave us feedback!
Malzahar is very helpful, my first time to call and my transaction was done quickly.
Dear Gloria R., We are glad that our agent Malzahar was able to meet your expectations. Thank you so much for your positive feedback!
Easy to navigate and understand. Online form is very efficiently set up.
Dear Clifford, Thank you for your positive feedback! We're glad to hear that you found our platform easy to navigate and understand. We appreciate your recognition of the efficient setup of our online form.
Great customer service! Easy to confirm. Representative was helpful.
Thank you so much for your positive feedback.
I needed to go home country in short notice and found unbelievably cheap price.
Thank you for the great review! We wish you safe travels.
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Thank you for the great review! Safe travels.