Oojo has a rating of 4.6 stars from 1,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 4th among Discount Travel sites.
Amazing service thank you so much. I recommend forever this company
Very good service and fast keep doing it gif bless you
We are incredibly grateful that you took the time out to leave us a 5-Star review.
I decided to change the date of my flight, and they did It in less than 20 minutes.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Wow, really great user experience from selecting a flight to the checkout.
Thanks for your 5-star review! We sincerely appreciate your feedback.
No comment excellent experience I will recommend with this service
Thank you for the fantastic review! We put a lot of effort into making our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
I am very pleased with the accommodations and schedule
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
It was very nice to have good service and a ticket
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Easy to call them and help you solve your problem.
We are really glad to hear such a good review coming from our customers. Thank You.
I was pleased so far with the staff attendance and help
Hello Charif,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing Oojo.
My inquiries were answered fully and I was provided with solutions
Dear Mawiyah,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Fast, correct, quick response from customer service
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
It's was a great experience fast and easy to fill up
Thank you for being our customer and leaving us a wonderful 5-star review.
Customer service on point!
Fast response and help same day
We are always trying to bring the best services.Thank you for the 5 stars.
Very patient agent who spent a lot of time to answer my questions,thank you Sir.
Thank you so much for the review! Safe travels.
Best ticket price I found. Easy transaction. Overall great experience.
Thanks so much for sharing your experience with us!
So easy to process flight and payment. Very user friendly
Dear Elvie,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Quick and double check with us to ensure the corrected information.
Thank you for the great review! Safe travels.
Called me 3 times to complete the booking although I had my e ticket already a lot of confusion
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 187255
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.
I haven't fly yet with them, but so far the service has been good!
Dear Andres,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Thank you so much for your positive feedback.