OnlineDivorce

DO NOT USE THIS SERVICE!
They continually did not read though my instructions and questions in my emails. When you call, most of the time the 'help' person just has you send an email for someone else to answer the questions.
They kept leaving off info I sent them for areas I did not have access to to fill in. This process took almost 6 months due to their repeated mistakes. I live in a State that provides online directions on how to submit a divorce to the courts. I should have done it entirely myself.

First of all, there is a $40 monthly subscription fee to use the online portal that doesn't provide any meaningful information in addition to many "add-on" service fee for them to actually do the work they promised out front; case worker/customer support is slow to respond, and when they do respond, the answers or instructions were vague with missing words/sentences, leaving the only clear instruction the "pay addition to redo everything."

With all those fees and costs, all OnlineDivorce does is providing you the forms you and your spouse can find on the local court's website. Thanks.

Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!

I applied Feb 8.Paid expedited fees same day service they missed deadline. Then two day later still not done. I checked website it says I never responded and I did within 2 hour more than enough time get stuff done. Even past longest deadline they missed goal. Customer service only open Monday to Friday. No one working on weekends. Missed deadline waiting on refund for extra fees they just said look into it.

I've been filing for a divorce with them for 2 years! They take their time to process forms, It seems like they wait until ur subscription is renewed monthly before they do anything further. I've had to reach out to them many times to see why isn't my forms being processed. I'm so fed up with Online Divorce, I would not recommend them to anyone

This has to be one of the least professional organizations I have ever dealt with. They have failed to do any of the services that I paid them to do and always have an excuse "you forms have been sent to the shipping department". It has been several weeks since they received my documents and nothing has happened. I have not been able to talk with a supervisor or have my case escalated at all. Recommend using another service if you have any desire for results.

Called when I asked for a refund while was at work, they refused to say the company that they are working for. They can not assist but refuse to give me back all my money. Now there is an activation fee of $39.99 non refundable of course and I only qualify for 50% of my money back yet they did not a thing. Sad when the economy is falling people are living from check to check and a company that does no work feels entitles to $60 for nothing.
SCAM do not use them go to the court house yourself
Order ID: *******
Price: $159.00
Products: Completed divorce papers kit, Activation fee

This company fraudulently offered their services and charged ne $899 for premium service knowing that my ex resided in Germany and they could not assist me with my divorce. They also refused to refund my money. This company is a scam. Avoid st all costs.I have reported them to BBB where many others have complained.

My papers have just been sitting in the court house P.O. Box for over a month now. They contintue to take my money but don't try to fix the situation. This could've been done a month ago but I'm getting no help from now. All they keep saying is it give it time when it's been a whole month of services spent on nothing cause the case hasn't progressed

Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!

We were continuously given misinformation, then upsold to correct the mistake. The case workers advised not to listen to customer service and 4 out of every 5 calls I was hung up on. We ended up having to correct almost every page due to their errors and were denied a refund, even though Platinum Service supposedly came with a guarantee. We were given contradictory information every step of the way, then asked to pay to correct it

I sent money orders for court filings and they said that it was incorrect amount it was what they said to send but said the court raised the price so I sent another with the difference and the court said that was fine but online divorce said they didn't receive it any time I ask all they say is sen more money. They are incompetent at best. They never sent paper to be signed by my wife. Nothing is their fault they say it's all me. They always say I didn't send what they requested. I only wish I had sent them registered return receit requested. All together I spent over $400 and got nothing.

Paid for the platinum services for a complete divorce in the state of Oklahoma. We had made over 10 customer service calls to no avail I had to goggle the necessary waiver of appearance form just to get us a court date. Then to have everything put on hold because we didn't have a child visitation schedule. We called and we emailed. Got no real answers from them. I asked for a refund and they told me it had went beyond the 30 days. I have filed a small Chaim against the company for failure to provide the services that they advertised

They only take your money and disappear!
We wanted simple divorce since we are not fighting about any issue and have no children. I took the online divorce service I filled out the questionnaire I checked million times to make sure it's all right. I got the document full of mistakes the company made! Their only responsibility was to fill out the forms with 100% information I gave them! And they mixed answers! Filled it out so incorrectly! Even didn't follow the form directions for ex- it says to write only last 4 digit of account number and they wrote there the whole account info! I'm so upset that I had to go through all the documents filling them out my self! Waist of money! Was better doing it by myself! Not to mention that I called them 10 times and they said they will call me back for help and never got back to me!

They took my money after that the site crashed i emailed for a refund that denied it at first then approved it and now 11 days later still no return and they refuse to help me or connect me with a supervisor because i dont have an account.

Onlinedivorce.com sold me on the "platinum" service with the guarantee all the necessary forms would be filed with, and accepted by, the correct court. At the moment, that has not yet happened. Online Divorce has been a huge waste of time and money.
I did receive several documents filed with the court. However, the final document, the one the judge will sign, has not been filed with the court. Nevertheless, I received an email from the Online Divorce support staff informing me everything was done and that my "platinum" service was now complete.
Given that the name of this company is "Online Divorce" and not "Online - file a few forms and then leave you hanging", I assumed, and was assured by customer service, that I was paying to get a divorce. Instead, it looks like I will need to hire a lawyer and just wasted a lot of time thanks to this company's ignorance of local family court laws.

I'll be sure to update this post as things develop.

My divorce took only 30 days to finalize after filing the petition. I used Onlinedivorce.com, and it worked out perfectly: all my divorce papers were accepted by the court with no questions. Thank you so much for your excellent service!

Save your time, do not work with them. Their premium service is a joke. They've been reviewing my documents for over a month now and their customer service representatives can't even tell me how much longer I need to wait. I would have done it so much faster myself.