From the business
Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.
By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.
We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.
Omega Walk Reviews Summary
The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered my shoes over 2wks ago and am still waiting. Very upset. Hope they fit. I'll never order again.
Superflex shoes are very very lightweight, these shoes have done miracles for me, they are so comfortable and lightweight to wear. I have got so many compliments on them
I got my shoes in 10 days, these shoes are very very comfortable and light weight. Their Customer Service Is very very friendly.
Awesome shoes! Love the comfort feeling on my feet, I will buy one more pair next pay day
Thank you Omegawalk!
First of all I waited over 2 months for the shoes to be delivered. I ordered a size 9.5 to give myself enough time room but there is absolutely no extra toe room and there's no way I can wear these shoes. Total waste of money. I checked reviews before ordering and every review was five star. I'm so disappointed.
Bought them last month and received them in 3 weeks time, I honestly did not expect much but they did feel good on my feet! I ordered the white pair and was advised to get half size up from my usual size. It surprisingly did work. Been wearing them almost everyday. It took a couple of wks to receive them but i must say, it was worth the wait. You just need to pick the right shoes suitable for you. Thanks omegawalk! :)
My mom keeps complaining about her foot pain, since she loves to walk everyday, I decided to buy this pair for her and when she got it, she was really happy she said it was easier to walk around the park every morning. Might order one for my self next time but love the color gray...
I really love the new omegawalk essentials, its very comfy n my fit, easy to put on and very light weight and will surely buy different color again maybe black or pink. Thank you Omegawalk! :)
Amazing shoes with great comfort. I can't go out without it. Ordered one more pair with a different color.
Loved the shoes, thank you omega walk. Shoes are extremely comfortable and totally worth the bucks.
I bought sneakers from Omega Walk and have been using it for three months now. Really happy with the product. It is comfortable and gives a classy look.
I am so happy with my pairs! Love the color and quality of the shoes. I have ordered another pair as a gift for my Mom!
I am very happy that I found these OMEGA WALK shoes. I use these sneakers every day. They are very comfortable. The shipping is fast as well. The customer service is superb! I highly recommend!
I just got my shoes from omega walk and they are the most comfortable shoes i own, Shipping was fast and the customer care team is very helpful
Shoes are cheap, poorly constructed, smelly and ill fitting. They are in China and their policies make it impossible to return product never worn. Cost to return merchandise to China USPS is over $30.00 plus a 15% restocking fee IF they decide product is in acceptable condition. You will get this response after a series of return requests...
Thank you for writing to Omega Walk, I hope you are safe and in good health! I am * and I would be more than happy and willing to address your concerns today.
We wholeheartedly apologize if we fail to meet the satisfaction you're looking for our product. We totally understand if you feel that way. As our valued customer, we are here to provide you with viable solutions that can alleviate your situation.
You may return the product and get a refund. However, the refund of these shoes involves overseas shipping costs and we deduct 15% restocking fees.
However, we would like you to take advantage of our FREE SHOE REPLACEMENT OFFER plus, you may keep your shoes you have previously purchased. We do not want you to go through another difficulty by returning the shoes as it will consume much of your time and effort. This is the best thing we can do to help ease the frustration you're going through right now.
You just need to pay us 12-13 USD as an overseas shipping and packaging fee. You don't need to return the shoes back to us.
You can order these shoes from the link provided below.
Link with Discounted Price - *
Discount Code: *
Note: Discount will be automatically applied after checkout (after completion of address page)
I hope I have adequately answered your query. If you have any other queries, please hit reply on this email and I would be happy to help.
#Stay Safe
Thanks and Regards
*
Head Of Customer Service
www.omegawalk.com
*Personal information redacted by admin
I guess lesson learned, I laughed out loud when I saw the misspelled tag. Then thought wait, did a 6 year old make these? Have I just supported child labour somewhere in a 3rd world country? Never ordering from an online FB ad again(and these shoes STINK so bad!)
I ordered June 5. Received email on June 6 saying shoes were shipped and were in California. By June 24 still nothing, contacted the company and they let me know that shipping information isn't correct. The shoes haven't even reached the United States yet. Now it's july 8, still nothing. I have asked for a refund, they won't acknowledge it. They have blocked me from commenting on their Facebook ad. This is a shady company
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members