website thubmnail of Omega Walk

Omega WalkReviews 1,778

3.9

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


omegawalk.com
Singapore, Singapore
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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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20,723 reviews
Washington
1 review
0 helpful votes
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Too small
August 22, 2021
Updated review

It's pretty easy! But I didn't see how long it takes to deliver!

Date of experience: August 22, 2021

It's pretty easy!
July 23, 2021
Previous review

It's pretty easy! But I didn't see how long it takes to deliver!

Date of experience: July 23, 2021
North Carolina
2 reviews
0 helpful votes
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Ordering
September 21, 2021

The online purchase was easy. However, my order didn't ship right away. There were emails from the company asking if I wanted to add to my order. No; if I wanted more, I would've added it when I placed my order. The shipping took longer than expected.

Date of experience: August 22, 2021
Oregon
3 reviews
0 helpful votes
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Nice website but persistent emails when I did not place an order. When I finally placed an order, I got more emails asking if I wanted to add more items.
The shoes arrived 2 weeks after I placed the order. I tried them immediately but did not feel the comfort as claimed on the website. In fact, my lower back, hips and shoulders were aching after I walked in the Arch Support Casual shoes.
When I tried to return them, I was told the shoes had to be in pristine condition, would be inspected before a refund would be approved minus a 15% restocking fee. I would not order from Omega Walk again.

Date of experience: August 22, 2021
New Mexico
1 review
0 helpful votes
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Okay
August 22, 2021

The shoes are good and good price. However, delivery is slow and hope that you get the correct size. Read their return policy carefully. There really isn't a return. You just pay extra money to cover shipping for another pair.

Date of experience: August 22, 2021
Georgia
1 review
0 helpful votes
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Very good purchase.
August 22, 2021
Updated review

Easy, fast, brilliant! Would definitely recommend.

Date of experience: August 21, 2021

Was super easy!
July 23, 2021
Previous review

Was super easy!

Date of experience: July 22, 2021
Georgia
1 review
0 helpful votes
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First-time purchase
August 22, 2021

The ordering process was easy and the shipping was quick. Unfortunately the shoes haven't lived up to the hype. They are a little narrow in the toes. Not as much support as I had hoped. My plantar fasciitis is still very painful.

Date of experience: August 21, 2021
Texas
1 review
0 helpful votes
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Hate the shoes
August 22, 2021
Updated review

Not as comfortable as the ad suggests and I can't believe I ordered these.

Date of experience: August 21, 2021

Awesome for now
July 22, 2021
Previous review

Awesome for now

Date of experience: July 22, 2021
Maryland
2 reviews
0 helpful votes
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Keep up the good work... Making shoes is not an easy feat/ skill or job. SO. When we shop from our friends and relatives from other overseas and other countries purchased products be prepared for that hiccup. Online. Cute and pretty... In person, you maybe disappointed and wished you'd did better researching for your online sneakers/ walking shoes purchases

Date of experience: August 21, 2021
Australia
1 review
0 helpful votes
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Great company
August 21, 2021

Good service and follow up by this organisation and would highly recommend

Date of experience: August 21, 2021
Illinois
1 review
0 helpful votes
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Great customer service
August 21, 2021
Updated review

Everyone was great at helping with my shoes getting the right size!

Date of experience: August 21, 2021

Everyone was great at helping
July 22, 2021
Previous review

Everyone was great at helping

Date of experience: July 22, 2021
New Mexico
1 review
0 helpful votes
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Bad sizing!
August 21, 2021

I ordered a 9. Normally wear an 8.5 but everybody on the reviews said order a half size up because they run small. Still too small. They are cute but I can't tell you if they are comfortable because I can't wear them. Order a whole size up!

Date of experience: August 20, 2021
Missouri
1 review
0 helpful votes
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I got the pink yellow and blue shoes
August 21, 2021

I love the way they look I have worn them about 3 times and so the back of my heel lifts out of them and then my toes are completely cramped in the front so I really think these are made for people that don't have wider feet I guess I would love them if they would have more room up front

Date of experience: August 20, 2021
Arizona
1 review
0 helpful votes
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OK
September 19, 2021

I don't usually buy shoes online. My feet are wide with tall instep. One pair will work fine, the other will be a project.

Date of experience: August 20, 2021
Florida
1 review
0 helpful votes
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Walking sneakers
August 20, 2021
Updated review

Fair. Having burning on the sole of my feet during n after my walk

Date of experience: August 20, 2021

It was very good
July 21, 2021
Previous review

It was very good

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
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Shoes
September 19, 2021

Took too long to receive. Did not tell you when ordering they were coming from overseas. Shoes ran smaller in size.

Date of experience: August 20, 2021
New York
2 reviews
0 helpful votes
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It's The Company
August 20, 2021

Very Quick service. Very comfy my feet Happy Feet!

Date of experience: August 20, 2021
North Carolina
1 review
0 helpful votes
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Shoes
August 20, 2021

Ordering was quick. Although the offers after paying for product should have been given during purchase.

Date of experience: August 19, 2021
Florida
1 review
0 helpful votes
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Waited six weeks for sneakers to arrive, finally got them, ( strangely enough with 5 random teaspoons?). I ordered a size 6 and they sent a 5 1/2. I have sent several e mails all with no response.

Date of experience: August 19, 2021
California
2 reviews
0 helpful votes
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Disappointed
September 18, 2021
Updated review

I needed to return 2 pairs of shoes. Because of the long wait and high cost to return them, I chose one of a few options, which was to donate the shoes and receive a 30% credit. I have stated that several times, donated the shoes, and heard nothing further about receiving any credit for either pair. Update: I finally got the return credit, very small and took a long time.

Date of experience: August 19, 2021

I needed to return 2 pairs of shoes
September 8, 2021
Previous review

I needed to return 2 pairs of shoes. Because of the long wit and high cost to return them, I chose one of a few options, which was to donate the shoes and receive a 30% credit. I have stated that several times, donated the shoes, and heard nothing further about receiving any credit for either pair.

Date of experience: August 9, 2021
Texas
2 reviews
0 helpful votes
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Great shoe, for work and casual wear
August 19, 2021

Arrived in a pretty good amount of time, no issues with product or shopping experience.

Date of experience: August 19, 2021