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OJCommerceReviews 885

2.4

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OJCommerce Reviews Summary

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OJCommerce most frequently mention customer service, return shipping and worst company. OJCommerce ranks 21st among Furniture sites.

service
61
value
59
shipping
59
returns
50
quality
50

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Florida
1 review
0 helpful votes
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I have a mattress a bit in the soft side but also had some "pot holes" in certain areas. I tried adding slats under the mattress which gave some relief but could still feel the small craters. I happen to find this topper on Walmart.com and am so happy I did! At first I thought how can a piece of foam make a difference but after placing it on top of my existing mattress and under my mattress cover its truly a game-changer! My whole bed is even now, and the foam stays cool! Highly recommend!

Date of experience: June 19, 2020
Maryland
1 review
0 helpful votes
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Happy Customer
June 19, 2020

I ordered an octagon accent wall mirror. Extremely pleased with the quality of the framing of the mirror. Looks more expensive than the price I paid.

Date of experience: June 18, 2020
Oregon
1 review
0 helpful votes
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I bought a BEP Marine rocker switch.
The price was great, the switch was bona fide BEP and works great.
Delivery was on time.
Have already bought from them again.

Date of experience: June 18, 2020
Texas
1 review
0 helpful votes
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More than satisfied
June 19, 2020

Ok so I looked a long time for a mirror because I did not want to pay over 200 dollars BUT i wanted a floor length large mirror. I also wanted specific measurements. This is the mirror. I absolutely love it, it is perfect.it also came packaged very well, there is no way it was gonna be damaged unless the delivery driver was extremely negligent. I am more than satisfied

Date of experience: June 18, 2020
Texas
1 review
0 helpful votes
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Horrible experience
June 18, 2020

I placed an order with walmart.com who then ordered through on commerce on May 17,2020. As of today June 18,2020 I still have not received my merchandise. I called on commerce 4 times and each time I got a different reason and excuse why my merchandise didn't ship and when I called them. Out on the bogus excuses they didn't have a defense. Finally today a month later I canceled my order and am hoping it doesn't take as long for my refund as it does for them.not to ship merchandise.

Date of experience: June 18, 2020
Ohio
1 review
0 helpful votes
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I feel like I was scammed due to the fact that I was not made illuminatingly aware of all of the actions for returning item(s). The 20% restock fee and the hassle of the OJCommerce(s) return process is ridiculous and very inconvenient for the customer, especially during this time in the modern world. Just sadden and very disappointed.

Date of experience: June 18, 2020
Washington
1 review
0 helpful votes
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Patio recliners
June 17, 2020

We love them. Easy to assemble and they are comfortable and look great
They arrived right on time with no damage. Thank you
Rae and Bruce

Date of experience: June 17, 2020
Massachusetts
1 review
0 helpful votes
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Futon sofa
June 17, 2020

It's a good store. I bought a Futon sofa and they are so good. It's perfect fit in my living room, no to big and no to small.

Date of experience: June 17, 2020
Rhode Island
1 review
0 helpful votes
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I ordered my tv stand from Walmart and received it much quicker than expected. It was packed really well and all pieces were in great shape. At first it looked like it was going to be a nightmare to put together but surprisingly it all came together in approximately 21/2 hours with 2 people assembling it. It is a very good lookin piece of furniture for the price. Extremely happy with my purchase!

Date of experience: June 16, 2020
Texas
1 review
0 helpful votes
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Wonderful for strengthening my back. I love it because it folds down. For most people that advantage is hide it under the bed, but for me I can't live without it, so I fold it to take along when I travel. This item is well priced, but not for tall people. If you are 6.2 or taller, buy a unit that has wide support legs on the floor. But I have used two different models at gyms. None of them were collapsible. A great item if you have back pain.

Date of experience: June 16, 2020
Rhode Island
1 review
2 helpful votes
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I spent $1100 for a 'leather' loveseat. First off, the leather is simulated, not genuine. Bu more importantly, after just 2 weeks the main support cracked. I notified them immediately. They did not respond - UNTIL the 30 day period of limitation ran out, & basically told me there was nothing I could do. DO NOT DO BUSINESS WITH THEM. And even if you COULD return something, you will be subject to a 30% restocking fee - PLUS the return shipping.

Date of experience: June 15, 2020
Michigan
1 review
0 helpful votes
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I was very happy with the product! It arrived quicker than anticipated, and in great condition. One corner of the box was slightly damaged, but it didn't hurt the stand because of the excellent packaging.

Date of experience: June 15, 2020
Pennsylvania
1 review
0 helpful votes
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Couldn't return without a 20% fee and responsible for shipping. Forced to keep it. No interest in customer satisfaction.

Date of experience: June 13, 2020
New Jersey
1 review
0 helpful votes
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Very happy
June 14, 2020

I ordered a keypad for my 15 year old pool heater. It arrived quickly and I was able to fix the heater.

Date of experience: June 13, 2020
Washington
1 review
0 helpful votes
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I bought an exercise product for my 90 yr. Old great aunt. It was too heavy and was too large for the space she has for it being she lives in a retirement home and only has a small room. You have to have the original packaging, pay for shipping and handling, which would have been a lot considering how heavy it is, and there's a 20%/50% restocking fee. I will never buy anything from this company again.

Date of experience: June 12, 2020
Massachusetts
1 review
0 helpful votes
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The shade arrived on time and in perfect condition. It blocks the light very well.
The wheat color is nice, neutral, and calming.
NO VOC s or odors, which I really appreciate, especially for shades in the bedroom.

Date of experience: June 12, 2020
New Jersey
1 review
2 helpful votes
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Missing items
June 12, 2020

First message was last 03/23/2020 that the purchased that I made with them had a missing items. Until now it's 06/12/2020 i'm like a ball keep on passing from one to another. Not recommending to purchased here please...

Date of experience: June 12, 2020
Texas
1 review
0 helpful votes
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Satisfied
June 13, 2020

I purchased a 6 drawer dresser and it was exactly as they described. The shipping was fast and free so that's always a good thing. I will purchase from them again in the future for my bedroom furniture.

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Definitely pleased with the product and delivery date. Very accurate yes I would order from here again.

Date of experience: June 12, 2020
Illinois
1 review
0 helpful votes
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Great size!
June 13, 2020

I love the size and multiple settings! Great unit keeps a nice size bedroom cold! Very easy to assemble!

Date of experience: June 11, 2020

From the business

OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.


ojcommerce.com
Fort Lauderdale, FL, United States