I find a great range of products on nz sale. Tjey are top qualoty too. I live in a small town so limited shopping. I always check oir nz sale as not only does it have a great varoety of products they are at great prices and always great quality. Great brands. Always easy and delivered right to your door.
I ordered a parcel - took nearly 4 weeks to arrive. I received no communication after the order. I was happy with my purchase overall though so no big issue.
Nz Sale is a great site - only the items take ages to arrive and their response isnt the fastest. Prices vary, which can be frustrating - otherwise happy. I do look at the site everyday :)
I do enjoy the specials and seeing a large range of products that I wouldn't normally come across. It always seems like such a long time to wait between paying and anything turning up.
Hi Rachel, we completely understand that sometimes it can take a while for your goodies to arrive. We search the globe for the best brands, at the best prices so sometimes it can take a little bit longer. We are always looking for ways to speed our order processing times to improve our customers shopping experience :) xx
New customer on the website and have only just put in my first order so can't give a very in-depth review. But impressed with the range of stock and sales the website hosts.
This mini scale took more than 3 weeks to get here. Though it looks as if it should weigh to. 01 gms, it is not even accurate to. 5 gms. Very disappointed.
Hi Valerie, I am very sorry for the issue with the order received. Please provide me with the order number and I will check further. Thank you
I have been using NZSALE now since it's inception. My ex-partner and I were VERY early adopters. We first started using OZSALE and having parcels sent to friends over there to forward on to us. Then the domestic site opened up, and we didn't hold back.
It has been about 5 years now, where I could honestly say that about 95% of my wardrobe has been supplied and updated, and then re-updated, via NZSALE. It's got everything, from corporate, to casual. Footwear, sunglasses, accessories... I even buy my toothpaste from here.
It sounds like I'm writing a paid advertisement for the site. But I'm not. I genuinely am sitting here at work writing this, dressed head to toe in clothes from NZSALE. Socks, shoes, belt, even my underwear. The only thing on me not from this site is my watch - and I've seen the exact same one listed on NZSALE since I bought it!
As you might be able to tell, I don't really have any complaints about the site and their service. If there was anything, I guess I could pedantically point out that there is often a lot of items (mainly from continental European brands) which don't quite conform to traditional sizing. But NZSALE will happily take these back in exchange for credit. So I really have no genuine gripes.
Keep up the good work team, and I'll keep up my wardrobe thanks to it!
Love your work,
Al
Love how I can return the product for free in store, then I can look around for more goodies to buy!
Staff are always very friendly.
Would recommend.
The on-line purchase was easy with all my details stored from a previous purchase. Received confirmation emails and the dress turned up within the timeframe advised. Very happy.
Mostly old stock (last season or end of line or limited run) and knock off (reproductions rather than the big brand) but it's cheap and it's fairly efficient.
Why I didn't give you a 5 was because it takes so long for things to get here and I understand some things have to come from overseas. The wait is to long. Just being honest!
I always look through the specials nearly every day. I have purchased lots of bargains and always recommend the site to my friends and work colleagues. So easy to make a return, not like other sites.
Great customer service when there are issues. Sadly only refunds are offered but the reason for this is clearly stated. Only downside is that postage can be more than the purchase price.
Was able to purchase various items for different people and something for myself - so many great things - would be better if the delivery charge was less as I would buy more items.
For the most part a great website, my only problem is that if a shipment is delayed for whatever reason I think some form of communication would be appreciated by the customer.
I have only ever had one very small issus and that was solved 'faster than a speeding bullet!' I have no problems shopping with NZSale and will continue to do so.
This is a cowboy operation in NZ breaching NZ laws and having no respect or consideration for their customers. Purchased 3 pairs of shoes one was returned before dispatch and they forgot to stop its dispatch and charged me for the shoes anyway. The other two pairs were the wrong sizes, they sold out of my size, and wont return my money forcing me to accept vouchers against my will. They said that it was a change the wrong size is a change of mind in their books) of mind and that all they can do is give me a voucher. I am still paying for the shoes on afterpay. Please don't ever buy on Afterpay unless you can trust the company you are buying from as it is not like paypal were you are protected against cowboys like NZsale. They do not have a phone number to call when something goes wrong, this should be a warning sign too. They do not have a place were you can go and talk to someone to listen and help you. Beware of them. I've lost almost $600 and will initiate a case in court against them as I feel that my rights as a consumer have been breached.
They sent me an email promising to reverse the vouchers to my card and up to now, nothing!
Considering contact the small tribunal to sort this out now.
Hi Maria, thank you for rating us and I am very sorry for the whole experience you had with us pertaining the order. Let me check on this matter for you, please let us know the order number. Looking forward for your reply.
Excellent quality and variety. Always something in there that interests me every time I'm on the site. So much to choose from and always something for everyone.
I have had to return several items in the past for various reasons and have had absolutely no problems in doing so, online support always very helpful
First the positive things. Order was easy and the products came two days after the expected delivery.
But the products I ordered and seen on the photos on the website and what I got delivered are so different from each other.
The best product of the order is the Turtle Neck Sweater. The fabric is thinner than expected but it is nearest to the images on the website but even the size is correct for my body the arms are 5cm to short and I am average tall.
I did order one Turtle Neck Long Sleeve and unfortunately it is pretty much see through. The fabric is that thin, I can not even wear a Tee or anything underneath as it looks straight through and wrinkles badly.
Then I ordered two Turtle Neck KNITWEAR sweater. Fabric really poor quality and super thin again. Another see through suitable for the bedroom hours only. Furthermore the sweaters are way to short, way shorter then what is shown on the images. So even with a high waist jeans it is not wearable.
Beautiful products and images on the website but sadly none of this products arrived at my place.
Waste of time and money
Hi Andrea, thank you for rating us and I am sorry for the issue with the item received. Could you please let me know the invoice number you are referring to for me to check further? Thank you
Overview
NZSale has a rating of 2.6 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 4th among Flash Sales sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Flash Sales Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It’s great to hear from an everyday user, Laurie. It is nice to see that you have enjoyed most of our services! I will be sure to pass on your comments regarding the delivery times, and the price changes. If you ever need to get in touch with us urgently, feel free to give us a call on 04 974 7258. (:
Cheers.