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NewChic Reviews Summary
NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.
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Granddaughter loves this and keeps her entertained.
I like this shop. Googd quality of clothes, my fafourite. My first time I recieved 3 dollars. It is good pleasure
Hello Helen L., thank you for choosing Newchic! Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. Please feel free to contact us again for any kind of query related to our website. We will surely help you anytime. Hoping you receive it soon and looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
I love it. Super comfy and definitely not cheap. You can trust this quality
Dear Justice K.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
I found a post of the little mouse wallets on tumblr and they were so cute. So I had to order them. They had a really good deal going on when I ordered them and they arrived really quickly.
Dear SIERRA B.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Tuniques aux motifs originaux, petit prix et envoi rapide.
Dear Odile B.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
10/10
Dear regan p.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Die Armbanduhr gefällt mir sehr gut und funktioniert auch einwandfrei.
Did not realize delivery would take that long. Much longer than I had expected.
The lace and the fabric are both very pretty. The price was great.
Dear Kimetha H.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Good quality for price. Delivery on time. Good experience. Recommend!
Dear Vitaly P.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Good quality product. I believe that the size and colours were not what I ordered, but have no way of confirming.
Dear Jesse C.,
Thank you for your comment and apologize for the inconvenience caused by not meeting your expectations. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Best regards,
Newchic Team
Default settings for size and colour do not change when other selections made
The website is easy to use, but got confused with the uk and us sizes
Hi REFILWE M., we are sorry for the inconvenience caused to you.
About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Please note that this sizes listed is based on international sizing system. Please see the Size chart Guide to find the correct size.
Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Nice products which are cheap. Not the same as cheap products. I bought for my wife over two years ago and she still wears the clothes regularly. Also, I forgot I bought one item for my wife previously and bought it again. Fortunately she really likes it so wears both.
Nice products which are cheap. Not the same as cheap products. I bought for my wife over two years ago and she still wears the clothes regularly.
The sizing is really off the normal I am a standard XL and 3 of the 3 items purchased are incorrectly sized
Hi David H., we are sorry for the inconvenience caused to you.
About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Please note that this sizes listed is based on international sizing system. Please see the Size chart Guide to find the correct size.
Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Apesar de morar no Brasil e por isso as encomendas demorara-me para chegar, a experiência é sempre Ok!
Dear Luís O.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Problem with the dispatch but I received a quick reaction of Newchic. My purchase was returned during the dispatch. After this problem, I received my purchase quiclkly
Dear Mara G.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: vipservice@newchic.com. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
The quality of the fabric is terrible it is NOT a hoodie. It is some kind of low quality sweater with a fabric that I don't want to feel on my skin.
Dear Anouk J. Thank you for your comment and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: vipservice@newchic.com
We will do the best to help you.
The website is hard to use. They switched the colour of one of my items at checkout, and i didn't notice, so i bought the wrong item. When i complained, since i did in fact order that colour item from checkout, i didn't get a full refund. The quality of shirts is not good enough for the price they charge.
Dear Harley J.We recommend that you pay attention to the color and size you purchased when you checkout next time, so as not to choose the wrong product due to slipping. If you do buy the wrong color or size, you can always contact our customer service for replacement. If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Overall it was good. The products/pricing/delivery time were all pretty good
Not follow the right time they commit. Take so long to receive the order
Hi Paul V., we are sorry for the inconvenience caused to you.
Since we are selling the product to abroad, it may take longer time for the order to reach to customers than domestic purchase. But we have specific estimated shipping time for different country with different shipping method which you can check in this link: https://www.newchic.com/shipping-methods-hc160.html
Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
From the business
Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mary M. Thank you for your purchase!
Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. We Look forward to your next order with us soon.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!