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Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Trying to update profile but website is not saving changes.
Good customer service, and easy to get help when you have problems
Convenient service is what I have experienced. More especially with a beginner like me, to many errors, but it's no big deal with DOMAIN.COM
It's a little difficult to make new email addresses
Everything works, i just can't quite figure out how to use this domain and attach it to my website thats built on leadpages
I can't add WWW to my domain name.
I need www for my blogger website.
The phone call was very helpful to me! Offered all the help that I needed. Keep up the good work!
The notice to get to your email to verify your account needs to be clearer.
Been trying to update payment info for days. Cannot authorize new card cannot see to assign any other form of payment.
My first day with your company. This is the worst live chat I have experienced in 15 years.
Confusing over the options and how to set up an email address
Switched from google domains to this site and i paid for ssl that does not work. Went on tech support twice and still nobody can figure it out
Everything is pretty straightforward. Easy to use decent UX/UI. Only observation is on the domain search page, when the shopping cart is clicked open, it doesn't close that easily. You have to actually click the strip. Also, pending size of user's screen, also in the way.
Lastly, scroll speed and load speed are not matched so that the it feels laggy and makes a user not want to explore the myriad choices of extensions you have available.
Why not include the domain name on the invoices? Do not like having to figure out different ambiguous ".com" bills, etc
So far, I had a few issues which are currently being resolved.
The tutorials are not very good or visual. Help and learning are weak.
Bought website design service full package and haven't been able to post live. Customer service continuously tells me 48 hours. It's been 1.5 months. I regret web.com. I lost business because of the service and will not recommend it
I get billed for domain I did not purchase and cannot readily access customer service to process a cancellation
Be prepared for hidden costs. Don't give them your credit card number. Credit card traps.
Be prepared to keep paying to get a complete package, oh you need this also...oh you need this also.
Junk...and everything is AUTO RENEW on your credit card!
Then try and get help...wait forever, oh can you fill out another survey
Junk junk junk
I am really disappointed in Web.com. There are many errors in the website builder software. For example, it will not allow me to update the colors in a color palate. Also, I have made selections on the Blog settings but it does not recognize the new selections--it keeps reverting back to the old settings. Also, it refuses to allow the very simple Title HTML tag that I am trying to add. I used to be an HTML programmer and want to put tiny little tags on my pages. The HTML editor does not recognize the Title tag! I would like to get out of the website builder and have more control over my website. Web.com has totally closed off any real customization so I'm stuck with a website that looks like it was built from a template! I'll probably dump the website and re-do it on a hosting company that let's me build it the way I want it to look. There is a lot more that is wrong with Web.com, but these are the primary points.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members