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NetworkSolutionsReviews 3,079

3.5

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From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Pricing is not clearly stated on auto renew page. How much will I be paying if my domains auto renew?

Date of experience: January 23, 2024
South Carolina
1 review
0 helpful votes
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Very confusing setting up email against our domain. Purchased Google Workspace Business Starter plan only allowed one e-mail account? That is not any sort of business I know of. Should be much clearer in plan descriptions. Reflects poorly on you and Google

Date of experience: January 23, 2024
Minnesota
2 reviews
0 helpful votes
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Was sold an 'easy edit' drop and drag web hosting service but ended up with an unmanageable existing site I paid to have you move to your server that I cannot edit.

Date of experience: January 23, 2024
Georgia
1 review
0 helpful votes
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First, i wasnt informed upon purchase that $10 would cost 59 upon renewal. Its called a scam and your gonna get class action lawsuit for this at some point. Second is that i cant even renew domain at this point as you have technical difficulties and cart isnt functioning and you cant make a payment

Date of experience: January 23, 2024
Colorado
1 review
0 helpful votes
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I cannot find the settings to connect to my wix anywhere

Date of experience: January 22, 2024
Florida
1 review
0 helpful votes
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I am okay till now
January 22, 2024

I am okay till now. However i need someone to help me build my website asap

Date of experience: January 22, 2024
Florida
1 review
0 helpful votes
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Chat won't work and can't get anyone to respond back. This is a horrible experience

Date of experience: January 22, 2024
Virginia
1 review
0 helpful votes
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Most ridiculous runaround setup of a simple domain I have ever experienced. 😵‍💫 Never had to take these many steps to copy and paste and sign in here and there. Insanity.

Date of experience: January 22, 2024
Pennsylvania
1 review
0 helpful votes
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I can't figure out how to verify my domain name on the site that I want to build.

Date of experience: January 21, 2024
Florida
1 review
0 helpful votes
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I am learning how to use my site
January 22, 2024

I am learning how to use my site. There are questions and I will call after I have all my questions to be answered.

Date of experience: January 21, 2024
New Hampshire
1 review
0 helpful votes
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So far the experience is not to bad, had to fix a small error by me but so far so good.

Date of experience: January 21, 2024
California
1 review
0 helpful votes
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There been a LOT of 'holds', every hosting site I got to still shows the domain as available, I can't create my website.

Date of experience: January 21, 2024
Indiana
1 review
0 helpful votes
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Struggling figuring out, comes as no surprise being that it's my first website.

Date of experience: January 20, 2024
California
1 review
0 helpful votes
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Replace phone contact service so your customers can actually speak with some one to explain the situation/s they are experiencing.

Date of experience: January 20, 2024
Washington
1 review
0 helpful votes
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UI isn't intuitive, it's challenging to connect other services to my domain. It's also annoying that I have to leave feedback in order to give the your service a rating.

Date of experience: January 20, 2024
North Carolina
1 review
0 helpful votes
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Your shopping cart is very misleading and i ended up purchasing the wrong domain. Your customer service was horrible and would do nothing to help me

Date of experience: January 20, 2024
GB
1 review
0 helpful votes
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I'm trying to verify my domain and it isn't working and I can't find any help on the matter

Date of experience: January 20, 2024
Tennessee
1 review
1 helpful vote
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Can't access my Google workspace account. Online chat rep told me I will never be able to get my Google workstation account back. Now I've lost all of my records in my email. Terrible way to communicate effectively. I was asked for my password over chat. I couldn't tell if I was speaking with a representative of domain.com or not. It was a disaster. And now I'm looking to find a new host because of the customer service experience.

Date of experience: January 19, 2024
South Carolina
1 review
0 helpful votes
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Not as easy to follow for a beginner as it should be

Date of experience: January 19, 2024
Tennessee
1 review
0 helpful votes
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I bought google through you, why is setup such a pain?

Date of experience: January 19, 2024