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From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Excellent way in acquiring a domain. It was first and efficient
No comfirmation of payment from you yet the payment has been processed on my card. My paid domain is still showing as available to purchase to the public.
Not sure how to connect the domain name with the hosting server
Setting up account after purchasing domain, is an issue.
I had issues since the very begging. My email was never ready, I'm still waiting not their "technical" issues. They take for ever to care of anything. And after paying they still want me to pay for more. IT'S A TOTAL SCAM.
Go to any other provider.
Has good potential, but Wix has better digital design options
I been trying to connect my domain with shopify and it is not working. There is not a live person to guide me, maybe is something that I'm doing wrong.
Up to now it has been straightforward, which is critical for an average IT user at best.
I wish I could speak with someone the old fashion way on the telephone
I just wanted to cancel the domain name and not continue it
Was not able to put it to use, and no time in the future
Connection issue with Google workspace is not working at all. It took me more than 20 days and it is still not resolved yet. It is a horrible experience. On the other hand, Website builder program is good.
I am Very sorry seeing that the big company like this does not refund anything when the customer Cancel the order within one 1 hour of purchase.
I received a good price from them for my website, and now I know why. I had an issue getting my site registered with Google's search engine. I called web.com's tech support for help and was told if I wanted to register my website with any search engines I would have to but another service from them at a monthly cost MUCH higher then the website. So basically they sold me a car with no engine. If I were you, I'd find a reputable company to do business with. Unfortunately I paid 2 years in advance for a website I can't do anything with. It's sad that the law let's companies get away with ripping people off.
There is some confustion arouond Google Workspace. In particuar, getting my email accounts setup. I received nothing from Domain.com in this regard.
The site "assumed" my password was not my password! It was a nightmare to correct.
Horrible service! They deleted my website and email even after I told them I was moving domains first. They did this out of pure spite because I was leaving and it is unethical business practices. web.com is making the transfer of my domains take longer as well. If I do not get these web domains transferred to my new account at bluehost by tomorrow, I am calling my attorney.
Extremely hard to get support over chat. My recent chat just ended why do I give a short explanation
The agent was very very patient and help me through all my concerns and even suggestion better way and features to improve my website
Best support ever
This has been the worst experience and I am canceling my service. I only get a response from your staff once I have decided not to renew my service with your company. Everyone who needs a website can not afford the enormous fees that you want to charge to build the site and opt for the more affordable one, but that does not mean that we should not be entitled to great customer service!
I can not to contact Billing dept. I do not have any support contact in 4 years, i have only bills to pay and no any use for all the accounts: ddro. Org and ddro.online and ddro.net in my name of Justin Balta.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members