Neighborhood Assistance Corporation of America

The time it takes to get approved for a loan is longer and more extensive than any other mortgage providers.
However you save about 1% in interest and other expenses. Depending on your situation this makes well worth the time. Antonio Coronado did also took his time to guide us thru the process. Thank you!

The process is truly stressful but it has been worth it so far. The workshops have taught me so much about home buying and i feel much more prepared that I was when I just started. Case worker Mr. Swanson was very forthcoming, informed and just had the best sense of humor which made my interview less nerve racking than i thought.

I found out about this home buying program, from a friend of mine who started the process as. Unfortunately, since then, he grew tired of the constant cancelled appointments, and gave up. I have already started the process myself, and although I have had one cancelled appointment and one employee left, leaving me to have to do it all over again with a new individual. Luckily, I have been in contact with a new representative that understands the program and can provide me answers to questions and concerns. Once you get in touch with that kind of individual, the process can go much smoother. My advice is to have every piece of document ready when they ask for it, or you will take longer to get things done. I'm excited about my journey to soon becoming a homeowner. I will make updates as I move towards the finish line.

Only can speak for the cleveland ohio office on 60 & Euclid, undercover Ghetto fabulous! Customer service is non existent, they clearly hired bitter women who have no desire to help the community. All phone appointments were either several hours late if at all, with no communication, representative looses paperwork and make you wait an additional month to get it to her again, and the crazy cycle starts again. Emails go unanswered, and if people get houses Im sure its not from the counselor i dealt with!

So far its been going on well, my counselor is really helpful, but you have to be patient because we keep submitting our pay stub and bank statement, its quite exhausting doing that. We are still in the process.

I found out about this home buying program, no down payment, no closing costs, no private mortgage insurance, no fees, they don't look at credit scores and can help people become homeowners. A co-worker of mine referred me. He wasn't in the best situation and said this is what worked for him and his family. I've just already started the process and have been in communication with them. They are very helpful and I'm excited about my journey too becoming a homeowner.

This process has been dragging almost a year. NACA appear to have more clients than staff to accommodate those applying. I've been in program since April of 2023. Now I'm told that I only qualify for $100,000 which is a piece of junk. I should have been told that my income was too low when I first signed up and gave all my personal information instead of this long drawn out process. What a let down. Your staff need to do better. How many more people will be treated like I was. All this time I could have looked elsewhere.

They don't tell you about the $25,000 lien they place on your home for the life of the loan. If you want to sell the home you purchased thru NACA, you must first get a release from them. This is NOT free and clear title, since you come in the door with a lien on your property. Something they really should explain during their "counseling" sessions.
Homeowners are required to do a review as part of an obligation, after purchasing a home, to get mandatory volunteer credit hours. Keep that in mind when reading these reviews.

I started this process and reached out with help due to multiple errors during the workshop. After calling and speaking with someone I was told my only option is to go through the workshop again. Setting time aside, baby sitters, and waiting longer to purchase is unrealistic. There was no concern or suggested attempts to help me!

I have been dealing with Nacca since 2022. They ask for you to keep updating bank statements and Pay stubs. Every time I feel like I get a step closer something happens and I take a step back. So far its been never ending paper work and pointless meetings to talk about the same thing over and over again. Now that I am trying to make this process work for me I haven't been able to get a meeting. They said it might be an 8 week wait. So before to talk about crap you could get a meeting no problem. Now that I have EVERYTHING you asked for I have to wait two months for a meeting. I'm still trying to hold on to hold to hope. All these reviews are from new people who just got done with the class. I will keep updating on my end. So far haven't read a single review from someone who got a house. So many people start this program. But dose anyone actually buys the house?

Naca offers awesome rates, but NACA itself is mostly a waste of time. Be prepared to do everything 8 times, and then at least once again. Be prepared to be stressed out over time lines only for NACA to not do their part. Basically, get the headache medicine ready, you will need a refill. I did get a home through NACA, I did not enjoy buying the home, and I honestly resent the home due to the stress caused buying it. I cant help but think, its worth just getting a regular loan. But like I said the rates are great. The process is a mind numbing waste. The harder you work to give them what they need, the slower they will respond. I am still working the HAND, and this was all a mistake. But at least I own my headache now.

I'm currently going through the NACA program. You have to be very determined and dedicated to complete this process. Though it's a lot, I know it will pay off in the end. As a first time home buyer, I am having the opportunity to learn as I go, which is absolutely important. I feel very well guided and confident with NACA. I've tried other options as a first time home buyer and each time fell short due to lack of communication and understanding. Excited for what may be next.

I heard about Naca in 2021 amid the pandemic and attended my first workshop in 2022. I knew when I was ready to buy I would chose Naca because of all the pros. Between then and now, I have made sure to complete all the requirements and I'm so excited to be able to complete this journey with Naca. The counselors I've had have been very amazing and most importantly patient along the way. If you are unsure, attend a workshop and see if this is the right program for you. It was for me.

NACA has provided an opportunity for me to see how I can improve my life by saving and becoming a home owner, my experience with the counselor has been amazing. Everyone that I've encountered on this journey has been very helpful. I am looking forward to purchasing my home with their help.

Johnsetta

I'm starting the process of becoming a homeowner. I'm getting my documents updated, so far the process is going good. Im excited about being a homeowner and my counselor is patient and helping me with the documents I need to qualify.

I started this program several months ago. It's going a little slower than I'd like and the paperwork process is very tedious, but I am hopeful it will all be work it in the end. My case worker reaches out and helps me with whatever I need. This is a good program for first time home buyers.

This is truly a program for the everyday working person. They did the heavy hard work against the big banks so we didn't have to. This program is fair for everyone. If you put in the leg work, you reap incredible financial rewards by saving thousands of dollars over the length of your home loan! If you can buy down your mortgage, a little money up front will save you a lot down the road! If you are working through their paperwork process, keep your head up! The process will end eventually and the wait is worth it!

This process was not easy, but it was so worth it. Our agent, Avril Liburd went above and beyond for us and enabled us to close on our very first home in this hectic market. We had a final interest rate of 0.75! Would definitely recommend, but just be patient and trust the process