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MyPillowReviews 963

2.1

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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448

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Florida
1 review
0 helpful votes
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Creates neck pain.
June 4, 2021

My neck pain intensified after trying this pillow because the height of the pillow was not good for my neck. And it becomes too bunched up on one end and does not "even out" even with washing. Does not live up to it's hype and for the price is a real rip off. I'd give it a 0 if I could.

Date of experience: June 4, 2021
Arizona
1 review
0 helpful votes
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Funny Smell
June 4, 2021

The pillow had a smell that smelled like old meat. I tried washing the pillow, after one wash the pillow started to fray. I returned my purchase to Goodwill where I purchased it on clearance for a $1.

Date of experience: June 4, 2021
Florida
2 reviews
4 helpful votes
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What more do you expect from this con-artist? The pillow is horrible. Complete waste of money. False adverts. It's not the best pillow in the world. It's by far the worst. Do not buy!

Date of experience: June 4, 2021
New Jersey
2 reviews
28 helpful votes
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Chopped up foam
June 4, 2021

We are very light sleepers, so we are always looking for the best product to enhance our sleeping experience. We literally bring our own pillows with us whenever we travel because most hotels only offer hard, foam pillows (which we don't like). We tend to prefer down filled pillows with cotton covers. After ordering a pair of pillows from MyPillow sight unseen, based on the ads, we were surprised at how cheap they were in quality of construction and material. We literally tore them apart (because they were worthless to us at that point) and found that they consist of chopped up foam - period.

In our opinion, we found these pillows to be over priced, even with discounts, very uncomfortable and very cheaply made. We don't recommend them.

Date of experience: June 4, 2021
Michigan
1 review
0 helpful votes
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Terrible product
June 4, 2021

Not enough "filling". What is there breaks down over a short period of time. Don't waste your money on this over priced junk!

Date of experience: June 4, 2021
Florida
2 reviews
0 helpful votes
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Terrible
June 4, 2021

Priced way to high for such an uncomfortable pillow that lost its firmness right away. Do not buy, a waste of money,

Date of experience: June 4, 2021
Vermont
1 review
0 helpful votes
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Wet towels
June 1, 2021

Their towels are the worst. Before using them they feel—-and are—-wet. They don't absorb water from your body because they hold moisture, never becoming dry themselves. Don' Buy them.

Date of experience: May 31, 2021
Minnesota
1 review
1 helpful vote
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Life changing
May 27, 2021

I had c7 disk fusion and the disk 5 replacement. My pillow was the first plowing 10 years where I woke up without subscapular and neck pain. It has single handedly changed my life. Getting a goods nights rest. Amazing pillow!

Date of experience: May 27, 2021
Arizona
2 reviews
1 helpful vote
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Beware, I used a promo code I saw on tv to buy a set of sheets and get one free. My order delivered missing the free sheets. I phoned the customer service number listed on the packing slip, and to my dissatisfaction I was on hold for 1 hour and ten minutes. And then just like that the call was disconnected. I took a picture of the call time in my log for proof. So after wasting my time, I can't even return the sheets without a RMA number. By the way you can only get that number by calling customer service. So tomorrow I will call back. And call my credit card company if no resolution. I strongly advise you do not order from mypillow.

Date of experience: May 24, 2021
Florida
1 review
3 helpful votes
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I ordered my pillow greater than 2 weeks ago. They got my $ and almost $10 to ship it. I still have not received it. No word about when I will. Can not find a phone number to call them to cancel order. This is not good customer service. Plus that Mike fella just keeps sending emails multiple times a day pushing his book. I also have a story buteven though the movie industry offerred to make a movie, my husband who is a mental health counselor says most people having gone thru my life would be dead from suicide. I do not want his book! I ordered a pillow. Where is it Mike?

Date of experience: May 17, 2021
Arizona
1 review
3 helpful votes
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It's $29.98 a pillow x 8. Absolutely worthless pillows. Believe me they are not worth it ar all. They hurt my neck and too hot for any comfort. I'm so mad at myself for not reviewing these comments first.

Date of experience: May 13, 2021
New York
1 review
2 helpful votes
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Good quality
May 11, 2021

Very comfortable pillows my wife and I will order more and maybe some as gifts their good quality and made in America.
Best to buy American made, especially when there better than any others you can get in a store.

Date of experience: May 9, 2021
Nebraska
1 review
1 helpful vote
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Good curb stops
May 4, 2021

Purchased 2 large pillows 8 weeks ago, should have just went to the creek and filled a gunny sack with 2" rocks, tried for refund, 2hrs 30 mins listing to a poor rendition of Amazing Grace, when finally answered, was treated like a complete idiot, thy wanted to retain 50% of the paid price, for shipping, l them no thanks, I'll just use them for chock blocks, This lindell is the biggest ripoff artist in the world, BUT HE CALLS HIM SELF A CHRISTIAN, He acts like he never recovered from his addiction, or is just plain crazy.

Date of experience: May 4, 2021
Nevada
1 review
3 helpful votes
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Junk!
April 27, 2021

Don't waste your money for the lumpiest pillow ever made nothing but lumps of foam inside! Not worth the effort to order it

Date of experience: April 27, 2021
Wisconsin
2 reviews
21 helpful votes
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My father bought one of these pillows years ago. He didn't like it, so put it in the guest room, where I would sleep when visiting. I was excited to try it out, because I'd seen the intriguing ads for it. I immediately felt how lumpy it was; just stuffed with chopped up foam. I tried sleeping on it, but could not get comfortable at all. It was so lumpy, and both too hard and too soft in random areas. I threw it on the floor, and used a nice down pillow instead. This is extreme false advertising and a scam to make $$ off on a cheap, P. O. S. Pillow.

Date of experience: April 23, 2021
Texas
2 reviews
5 helpful votes
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It says right on the label that it is filled with shredded polyurethane foam. Even before reading the label I recognized the fill by its lumpy feeling. I had a very cheap pillow with such filling once. I did not use it to sleep on and finally threw it away. The "patented interlocking fill" is just hype.

*However* this shredded foam seems to be to certain specifications. The genius to this pillow is partly the marketing and partly the ordering and care instructions.

On the order form, you are supposed to choose a pillow by T-shirt size. If you wear your t-shirt tight, choose a larger size to get the correct pillow. This actually works.

The instructions say to tumble the pillow on high heat before using. That fluffs it up nicely. Washing and drying on high heat also works well.

After my initial disappointment at the shredded foam fill, I am now quite happy with the pillow because it actually performs quite well. It is more supportive than the higher-line polyester pillows, IMO, while it is also soft. It is possible to shift fill to preference.

I suggest fluffing up the pillow each morning or evening before use, and you may be surprised how well it works.

Date of experience: April 19, 2021
Maine
1 review
1 helpful vote
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I am still waiting for at least one good night sleep the pillow has very little filling and goes flat very quickly I wake up more now then before just to keep it adjusted

Date of experience: April 18, 2021
Canada
1 review
2 helpful votes
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The shredded polyurethane foam inside the pillow uses a gas blowing compound that might cause head aches, sinus issues and sleeplessness. It would be very helpful if "My Pillow" listed the gases used as these could also be toxic.

Date of experience: April 16, 2021
GB
1 review
75 helpful votes
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AVOID AVOID
April 12, 2021

Biggest ripoff ever. Lumpy foam stuffed into a cotton case and they call that a pillow... I've had the worst night sleep ever. Customer service is non existent, they don't answer emails. Tried to cancel my order within 14 days as per consumer rights act but they totally ignored me. Still sent me pillows which have now caused me issues with neck ache, shoulder ache etc. Do not buy at any cost!

Date of experience: April 12, 2021
California
1 review
5 helpful votes
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Saved my husband
April 11, 2021

Mike definitely is telling the truth! For over 10 years my husband suffered from neck pain due to being a victim of an accident we were both in together. Every night he would walk around rubbing his neck. I tried everything to help. I bought us expensive mattresses, pillows, nothing worked. Then my last effort was buying a couple my pillows. It worked! My husband has not had neck pain since the first night we had them! Saved by My Pillow! Thanks to Ryan Weaver who recommended Mike's products. Now I will use them for my neck pain. (:

Date of experience: April 11, 2021