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MyPillowReviews 963

2.1

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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448

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Arizona
1 review
0 helpful votes
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What a scammer
July 31, 2021

He was better before he did business with trump. Don't get me wrong, he had a good product but it dropped off when he lost his sight on the public. I'm never buying his product any more or even telling someone else to buy. Buy if you like but I don't have any faith in him any more. Good bye my pillow hello to a new company and a better manufacturer.

Date of experience: July 30, 2021
Florida
1 review
1 helpful vote
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My pillow
July 28, 2021

I bought my pillow. It was good for the first 3 days. Now it is worse than my old one. It's just flat

Date of experience: July 28, 2021
Minnesota
2 reviews
1 helpful vote
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Missing Sheet
July 28, 2021

We ordered Mysheets King Split when the package arrived it was missing one King Split sheet (Should have two per package) I sent an email and received a response that stated that I could buy a set but no offer to fix the error. Buyer Beware

Date of experience: July 28, 2021
Missouri
1 review
3 helpful votes
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Sheets
July 25, 2021

WOW! I wish there was 10 stars. Never in all my life (no kidding) have I had better customer service. My sheets had some in perfection. I called on a Wednesday afternoon. I immediately got a free return label in my email. First thing Thursday morning I got email that my new sheets had shipped & I received them Saturday. Doesn't get any better than that & I LOVE my sheets.

Date of experience: July 24, 2021
Pennsylvania
1 review
2 helpful votes
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The Mypillow products are pillows and sheets. Nice enough but not better than any other vendor. Problem I have with MyPillow is that the money earned is going to support the installation of a dictator in america against the vote of over 80 million voters. This is a Hitler play and no way I can support such a company.

Date of experience: July 23, 2021
Illinois
1 review
1 helpful vote
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Every product I buy is very high quality and it arrives in about a week. Towels are superb. Pillows are very comfortable. I will be buying more MyPillow products and recommend you do too.

Date of experience: July 23, 2021
Washington
1 review
3 helpful votes
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Horrible pillow
July 21, 2021

This pillow, filled with chopped foam, is the worst! In addition to me, 3 other family members tried it for several weeks. Each said it was the worst pillow they had ever used. DON'T WASTE YOU MONEY!

Date of experience: July 21, 2021
GB
1 review
47 helpful votes
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Absolutely does not live up to hype. Husband bought one for me as experiencing neck problems. Made issues considerably worse. Impossible to retain shape if you change position and do not even think about washing! Nearly wrecked my very expensive washing machine even though followed all instructions to the letter. Unfortunately past the 60 days refund before I even attempted to wash it. Thankfully not getting a refund not the end of the world for me, but expensive nevertheless.

Date of experience: July 20, 2021
Pennsylvania
1 review
2 helpful votes
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Worst pillow ever
July 19, 2021

Was given two of these pillows as a gift
Weird smell (it does go away in a few days)
Cheaply made & it shows
Super uncomfortable
Not sure how bad companies remain in business

Date of experience: July 18, 2021
Alabama
1 review
1 helpful vote
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Customer Service
July 18, 2021

I called my pillow around 12noon EST today to check on my order. I was confused because FEDEX had send me a notification that my order would be delivered at close of day yesterday and it didn't arrive. The woman at MyPillow I spoke with was beyond rude and eventually hung up on me because I challenged her to find my order and she didn't know where it was. She said she couldn't tell me anything different than FEDEX. She wouldn't let me finish before she continually interrupted me. Her tone was rude and she was condescending towards me. I felt like I was speaking to some kind of entitled person who could care less what I had to say. I will not be ordering from this company ever again. They took my money, I still don't have my order, I was treated badly by the rep and I waited on hold for 30 min.to get someone on the phone. This is why people order from Amazon. I Thought I would be a good sport and order from an American company... well not if I'm going to be treated like this.

Date of experience: July 18, 2021
Michigan
1 review
1 helpful vote
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Worst pillow ever
July 17, 2021

After months of not getting my order and contacting the company they would not replace my order cause they said it had been over 30 days. Finally after a few months they show up and they don't support you at all and always have to pull cotton and fluff over and over. Save your money and don't buy this crap.

Date of experience: July 16, 2021
Massachusetts
1 review
1 helpful vote
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Burn your pillow
July 16, 2021

My pillow is a big ripoff! I bought a pillow at family dollar store for $5 that was way better, also the man is a traitor to our country who is making money for $#*!, several people have burned his pillows and hope he burns in hell

Date of experience: July 16, 2021
Louisiana
1 review
0 helpful votes
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Must Read
Pillows are not made in the us, some foreign country that has the cheapest labor rate 45 cents per hour. Cost to make each pillow materials and labor is 1.85. Mike inflation of what he charges for profit ratio is 500,000 to 1 unheard of. These cleaply made pillows are way over price. He could sell each pillow for 5.00 each and still be very profiable. Better business bureau gives mike a F rating. Rating are not good. There are some good, but think about this, if you owned a company with bad ratings, what can you do about it. Answer is obvious, stage the review by your self useing fake names or have your friends give fake comments. Bottom line My Pillow is not even close to the best. Don't be fooled by his foreign parts of the world take that know one has even heard of. Wow it sounds great but it's just a ear full of nothing

Date of experience: July 13, 2021
Pennsylvania
2 reviews
1 helpful vote
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Sheets
July 13, 2021

I love my sheets. They are so soft i don't want to get out of bed in the morning. Best sheets i have EVER owned.

Date of experience: July 13, 2021
Georgia
1 review
0 helpful votes
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My Pillow Company has been taken out of retail stores. We order pillows to help support My Pillow Company. I guess the company is to big to care about there customers. I waited on hold for over 2 hours total to speak to someone and the customer service representative tried arguing with me. What Karen should of done was see what was going on with our order. They take 3 weeks to delivered your pillows. You may not want to order from here.The service is terrible. I will not order from them again. There are other great companies that will be glad to have customers. They should retrain there customer service representatives.

Date of experience: July 12, 2021
Pennsylvania
1 review
1 helpful vote
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I love my plow because it supports my neck comfortably. They can beceasily fluffed up as needed and are like new. I love them.

Date of experience: July 11, 2021
Alabama
1 review
4 helpful votes
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After years of pain and two major neck surgeries I have finally found the perfect pillow that allows me to sleep comfortable and flat and is the best pillow ive ever had. I appreciate so much you inventing this and allowing me the opportunity to have comfort and support and rest. May God's Bless you Mike

Date of experience: July 10, 2021
Colorado
1 review
4 helpful votes
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I've been waking up with extreme neck and shoulder pain for the past three years. I've exercised, changed my diet, stretched, done yoga. It was to the point that I was in so much pain I was irritable throughout the day and snapping at my loved ones. When I got the my pillow, after one night I noticed a significant difference. After the second night, my pain was completely gone. I had a hard time spending this much money on a pillow, but I'm telling you, as long as you get the appropriate filling level for what you desire, it's entirely worth it. Especially if you suffer from neck shoulder and back pain. I was amazed at the difference that I felt. Yes, this pillow is a little bit pricey, But if someone had told me that I had to spend $100 on a pillow to 100% get rid of my neck and back pain guaranteed, I'd jump on it. And I'm telling you, this pillow absolutely worked for me. I was amazed. One thing though, I purchased a medium level filling, and it was a bit soft. I'd say if you're looking for medium level firmness, go with the next level firmer. I probably could've handled a little bit firmer, but I'm going to stay with the medium because my pain is completely gone. If it's not broke don't fix it, right?

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Junk
July 8, 2021

Save your money for your next purchase of these junk and the commercial are so irritating and hard to listen to.

Date of experience: July 7, 2021
New Jersey
3 reviews
13 helpful votes
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After trying several other pillows at various price ranges, I tried MyPillow. The first night was the most comfortable and restful night's sleep I've had in a long time. I've been using the pillow now for almost three months and it's fantastic. No more neck and back pain in the morning!

Date of experience: July 5, 2021