business logo of MyPillow

MyPillowReviews 963

2.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MyPillow?
grey star
grey star
grey star
grey star
grey star

MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 9th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448

We monitor reviews for authenticity

Louisiana
1 review
5 helpful votes
Follow Maela M.
Unfollow Maela M.
Send Message
Share Review
Report Review

I bought this pillow for myself and other family members for Christmas and everyone said it was terrible, including me! And I paid $70 for standard and $80 for king. It's lumpy and uncomfortable. Always poking and pushing out to go flat where you head is. Don't waste your money.

Date of experience: August 18, 2021
Georgia
1 review
0 helpful votes
Follow Lydia K.
Unfollow Lydia K.
Send Message
Share Review
Report Review

Great towels
August 17, 2021

I recently bought 6 sets of the My Pillow towels. They are very absorbent. The towels are huge! They are not too thick and not too thin. Just perfect.

Date of experience: August 17, 2021
Maryland
1 review
7 helpful votes
Follow Rose D.
Unfollow Rose D.
Send Message
Share Review
Report Review

I received these pillows along with some pillowcases and sheets as a Christmas gift. I did it First the smell is horrible. I believe it's the toxic, probably made from shredded rubber leftover tires. I gave it back to the person who had gifted it to me. He tried getting his money back had to be returned in the original packaging and had to pay for shipping. FYI I hard to get it back in its original container because it is compressed and rolled up so you difficult to return.

Date of experience: August 15, 2021
Australia
2 reviews
0 helpful votes
Follow J C.
Unfollow J C.
Send Message
Share Review
Report Review

DO NOT, I REPEAT, DO NOT BUY THIS LOW QUALITY PILLOW!
You will develop such a bad neck pain that it will take several weeks even months to recover from.
I got severe neck pain from using this pillow, what a waste of money!
I have researched extensively to find a better pillow and I found it at Zeek.
I bought the Space pillow and had the best night's sleep ever with good support for my neck and slept amazingly well.

Date of experience: August 11, 2021
New Jersey
1 review
0 helpful votes
Follow john s.
Unfollow john s.
Send Message
Share Review
Report Review

Bad customer service
August 11, 2021

DO NOT BUY FROM THIS COMPANY
Bad customer service and unreliable delivery dates EVEN AFTER THEY GIVE YOU A DELIVERY DATE

I usually don't complain because it is a waste of time, but in this case I can only hope that people heed my advice.
Their customer service and FEDEX said it would be delivered on August 10. Now, I'm told on August 11, that it can 10 to 14 business days after my order (this after being told August 10).
I will not be ordering anything again from this untruthful company.
If I could give it 0 stars I would.

Date of experience: August 11, 2021
Illinois
1 review
30 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Send Message
Share Review
Report Review

Very disappointed
August 11, 2021

I bought my grown children my pillows when they first came out they all liked them. Years later I just bought 4 for hubby and I and guest room. Horrible! After following dryer instructions and trying first night they are Lumpy, head sinks in middle pillow wraps around head and shoulders you can't even adjust or fluff by hand the cave like head indention will not go away. Horrible night sleep. But what stinks is to return them we are responsible for the return fees have no way to roll up back in same box so will have to buy bigger boxes at least 2 and pay to send back. So we are stuck keeping them. When purchasing them the sales rep was short with me and didn't explain types or how they work. I only bought because my kids liked their years ago first time my pillows when it was run by inventors family before they became big manufacturers. I don't recommend wasting your money.

Date of experience: August 11, 2021
Connecticut
1 review
2 helpful votes
Follow Lynn M.
Unfollow Lynn M.
Send Message
Share Review
Report Review

Sociopath
August 11, 2021

How do I give a rate of negative infinity? I would rather sleep on a rock than send one penny to My Pillow guy aka crazytown sociopathic dumbass. I hope you go out of business.

Date of experience: August 10, 2021
Georgia
1 review
1 helpful vote
Follow Love T.
Unfollow Love T.
Send Message
Share Review
Report Review

$#*! that $#*!
August 10, 2021

$#*! him and his pillows. He a racist and suck…………………………………………………………………………………………………………………………………………..

Date of experience: August 10, 2021
Pennsylvania
1 review
3 helpful votes
Follow C. G.
Unfollow C. G.
Send Message
Share Review
Report Review

Dog Bed
August 10, 2021

We bought a dog bed for our Siberian husky who has inflammation and joint pain. He needs a lot of foam to relieve the pull of gravity on his joints. This seems to do the trick so we are very satisfied with the product and highly recommend.

Date of experience: August 10, 2021
California
1 review
2 helpful votes
Follow Mariana M.
Unfollow Mariana M.
Send Message
Share Review
Report Review

Worst pillow ever
August 9, 2021

I bought this pillow a few months ago at Walmart, I bought two of them king size extra firm and they were expensive they were about $100 each, I was like OK well because of the price I thought maybe you know they were going to be excellent pillows but to my surprise it's the worst pillows ever. It's a rip off the pillow gave me a bad neck pain and huge headaches I would wake up every morning with a headache and extremely stiff also they get really warm my back started hurting because of the neck pain it's just a rip off worst pillow ever in the world I've tried so many even like the cheapest ones are way better than this one I finally had to throw them away and I bought new pillows and oh my god what a difference nice expensive pillows but they're worth way more than the stupid my pillow thing! Don't spend your money on this pillows the are horrible!

Date of experience: August 9, 2021
Connecticut
1 review
2 helpful votes
Follow lois w.
Unfollow lois w.
Send Message
Share Review
Report Review

Mr. Pillow
August 10, 2021

I have read all the reviews of Mr. Pillow and did not buy it because of them. But one day i seen Mr. Pillow at the store and i decided to buy the pillow. I'm glad I did, I love it. Its the best pillow I have ever had. Another reason I purchased the pillow is because of all the stores that have dropped it because of the makers views. What a shame this country has become. Omg, next step is they want proof? Proof what that I bought the pillow? Stupid!

Date of experience: August 9, 2021
California
1 review
1 helpful vote
Follow Leon D.
Unfollow Leon D.
Send Message
Share Review
Report Review

Racist Pillow
August 9, 2021

No one wants your racist trump lover pillow. For the life of me why do people keep giving you a platform.

Date of experience: August 9, 2021
Illinois
2 reviews
38 helpful votes
Follow Cynthia D.
Unfollow Cynthia D.
Send Message
Share Review
Report Review

Horrible
August 6, 2021

I bought this at CVS. It gave absolutely no support to my neck. It's a piece of crap. I returned it. Don't waste your money.

Date of experience: August 6, 2021
California
1 review
3 helpful votes
Follow Kelly G.
Unfollow Kelly G.
Send Message
Share Review
Report Review

My fiancé bought two of these - foolishly. WORST PILLOW EVER! There is absolutely no support. I've bought better pillows in college from Target. Mike Lindell - you should be ashamed of yourself. You're a scammer.

To those of you who choose to buy this cheaply stuffed saggy pillow - you'll be writing the same review.

Mike Lindell - just stop. Your pillows are cheaper than what I had in my college dorm. I have no photos because these pillows ended up in the weekly trash.

Date of experience: August 5, 2021
Canada
1 review
1 helpful vote
Follow Meg M.
Unfollow Meg M.
Send Message
Share Review
Report Review

Orange
August 6, 2021

The pillow comes with spray tan stains... orange. Also smelled like cheetos... strands of blonde wig hairs alll over

Date of experience: August 5, 2021
Arizona
1 review
10 helpful votes
Follow WENDI L.
Unfollow WENDI L.
Send Message
Share Review
Report Review

Ripoff
August 5, 2021

This is an absolute ripoff. Omg, stop this guy from making millions from hard working consumer's. My neck never hurt so bad. It is the worst pillow ever not the best. This guy is probably sailing on his yacht today and im walking around with a neck ache.

Date of experience: August 5, 2021
Florida
2 reviews
1 helpful vote
Follow Dinah O.
Unfollow Dinah O.
Send Message
Share Review
Report Review

Ordered a pillow over a month ago called customer service they after calling FedEx and they told me they had lost my package. They said it wasn't lost! Than said they would send another replacement within 2-3 days…. Still nothing ‍. They got my money for the last time!

Date of experience: August 4, 2021
Ohio
1 review
2 helpful votes
Follow Kimberly D.
Unfollow Kimberly D.
Send Message
Share Review
Report Review

Worse pillow
August 4, 2021

I bought a my pillow in February it was fine for about a mouth it goes flat the stuffing moves to the back and sides of pillow I wake up every morning with a headache and constantly have a stiff neck. I wasted $40 on the worse pillow I ever had..

Date of experience: August 3, 2021
Michigan
1 review
1 helpful vote
Follow Beth C.
Unfollow Beth C.
Send Message
Share Review
Report Review

I can go get a better pillow from Walmart for five times cheaper than the price of a my pillow. The pillow is flat and crap. Then when you try to ship it back and get your money back they try to give you a run around and not give you a full refund. Like I said a flat joke.

Date of experience: August 3, 2021
North Carolina
1 review
3 helpful votes
Follow Carlton H.
Unfollow Carlton H.
Send Message
Share Review
Report Review

-0 is my rating
July 31, 2021

I have followed instructions to the letter this pillow just doesn't do as they say goes flat in no time just like the cheap ones at Walmart

Date of experience: July 31, 2021