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MyPillowReviews 963

2.1

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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448

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Missouri
1 review
1 helpful vote
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My Pillow
June 2, 2022

I ordered My Pillow 5yrs. Ago. Great quality. I just reordered one more from Amazon. I ordered the green firm. I received it today and there is no filling in it. How does this happen? Sending it back and not ordering another. I think the owner should spend more time on quality control and less advertising. A great product will sell itself.

Date of experience: June 1, 2022
Florida
1 review
1 helpful vote
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The BEST!
June 2, 2022

Smaller pillow is IDEAL for use in the car behind my neck or in a lounger chair behind my head. Because of an injury, I also use it in bed. Larger pillows are GREAT for use under my knees to relieve leg cramps and back pain. Also very good at my sides in a lounge chair (chair is big, I am thin).
I never thought a pillow would make much difference, but these do - and they can be safely laundered.
Expensive, but worth every penny

Date of experience: June 1, 2022
Utah
1 review
1 helpful vote
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Anybody home Mike?
May 23, 2022

I placed an order yesturday online & everything went thru just fine but i have no comp.# or even know if you got my order
Answer an email

Date of experience: May 23, 2022
Georgia
1 review
0 helpful votes
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No diversity
May 23, 2022

Only white people in your commercials. And you can't even see it. Many commercials and not one has a person of color. You guys can't see it because it doesn't matter to you. How bout some diversity. You guys look racist

Date of experience: May 23, 2022
Florida
1 review
1 helpful vote
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Great products
May 23, 2022

Best pillow I've ever had. Bought one for myself a d now have them on all of the beds in my house. Great product.

Date of experience: May 22, 2022
Ohio
1 review
1 helpful vote
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Drives me nuts
May 19, 2022

He's on so much he irritates people like who would buy but so sick of hearing him over n over I don't buy, he's on way to much at night

Date of experience: May 18, 2022
Maryland
1 review
0 helpful votes
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Piece of Crap
May 16, 2022

Over priced and too lumpy. Ended up throwing it in the trash. Walmart pillow for $5 is better. I ended up buying a down pillow. Fantastic!

Date of experience: May 16, 2022
Nevada
1 review
2 helpful votes
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Misleading
May 12, 2022

The buy one get one is a fraud at least it was worth us. We bought the pillows but only one came. When I called them they said I bought only one pillow. I told them yes but I was suppose to get one free. They said I could send it back but I have to pay shipping or they would send second pillow and chage me only for the pillow no shipping. This is not right. Be careful.

Date of experience: May 12, 2022
Arizona
1 review
1 helpful vote
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I start on either side and end up on my back. The pillow I bought from them is one of the most expensive models. It does mold to my head and neck and maintains its cushioning. Can't stand Lindell, but love the pillow.

Date of experience: May 8, 2022
California
1 review
1 helpful vote
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I tried these pillows in Laughlin at the riverside hotel and casino & it was the worst sleep iv ever had. My neck was so stiff & I had pain from my neck to my upper back from sleeping on this pillow. Both my husband and I had stiff necks & we now take our own pillows because iv tried them several times & wont do it again.

Date of experience: May 6, 2022
Washington
1 review
1 helpful vote
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Best pillow ever, i have spent a lot of money on pillows, never could find one that worked, i spent over 100.00 a pillow that i had to return, he didn't even come close to working. Im like the girl on the commercial, her first night was wonderful, im 67 in my last stages and renial failure, getting good sleep is so important for me, i even bought a new mattress and still wasn't sleeping, i knew my pillow was a big part of it, so like the girl, my first night i slept through the night, didn't wake with a headache or sore night, thank you for making such a good product and im so sorry your having so many problems because of who you like and believe in, i thought this WAS AMERICA, not anymore, people want change, but not willing to change their selves, im ordering more today cause im afraid he's going on lose his business. Over politics. God bless you sir

Date of experience: May 4, 2022
Pennsylvania
1 review
0 helpful votes
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In spite of all the hype, the product was of low quality and not that comfortable. Maybe I am not the sleeper it was designed for, but I was quite displeased. I am glad that Bed, Bath and Beyond dropped them as they sell better pillows. The pricing of the pillows was also a questionable sales practice.

Rich Barkley - Registered Professional Engineer

Date of experience: May 2, 2022
Florida
3 reviews
1 helpful vote
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They advertise there 6 piece towel set for $39.99 on the my pillow web site. Then they advertise the same set Buy 1 Get 1 Free on the My Store website. The price is $79.98. It doesn't appear that it's correct. It's deceiving. It's exactly double of the price listed on the my pillow website.

Date of experience: April 28, 2022
Florida
1 review
9 helpful votes
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I will never ever purchase anything from this company. I had a real and bad experience. I ended up returning the items and having to pay double shipping rates. Also, I had to spend a lot of time on the phone with them in order to get the refund processed. The pillow was like s bunch of cotton balls pulled up. It was very uncomfortable. The worst pillow I have ever had.

Date of experience: April 26, 2022
Florida
1 review
3 helpful votes
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Misrepresentation
April 26, 2022

Misrepresented the size ordered. Was told I would have to pay to return. My order clearly showed 'queen', was shipped single. Simply asked for a adjustment in pricing... refused. Also, they can keep their free gift... A political advertisement of 'podcast', just what I needed to get a good night's sleep.NOT! Would not reccomend!

Date of experience: April 26, 2022
South Carolina
6 reviews
3 helpful votes
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Spare us!
April 25, 2022

Oh my God, this guy has more money then anyone, he covers the Fox news with his advertisement thousand times a day, iam so sick of seeing him, with his cry about how he has been mistreated by the media.

Date of experience: April 25, 2022
New Hampshire
1 review
18 helpful votes
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Lindell starts with paranoid accusations and is a dangerous man. His products are from China and packaged in Minnesota. His phone service plays "Amazing Grace" which is a blatant insult. Cheap retail salesman using a sacred song. Total scam. One pillow was purchased along with 19 others for a rental property in 2017 and the pillow was misshapen after about a month of use. The JCP $5.00 pillows held up for 2 years

Date of experience: April 25, 2022
Tennessee
1 review
1 helpful vote
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God Sent Blessing
April 22, 2022

I recently purchased a "My Pillow Classic" as I've dealt with chronic pain and insomnia. I have prayed and prayed for relief and a breakthrough. In the last 2yrs I have not slept a whole night through. Upon getting my pillow yesterday... last night I slept the whole night with NO discomfort whatsoever. Today I went to break the box down to put in my recycling bin and a scripture fell out of it on a small piece of paper. It read "Great is His faithfulness; His mercies begin afresh each day." Lamentations 3:23 THANK YOU JESUS & THANK YOU TO THE CEO/Creator God Bless you

Date of experience: April 21, 2022
Kentucky
1 review
2 helpful votes
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I bought two pillows and was so disappointed. I felt I was ripped off. Doesn't sleep comfortable at all. I feel like a FOOL for buying them

Date of experience: April 18, 2022
Mississippi
1 review
3 helpful votes
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Customer Service is BAD
April 18, 2022

I returned a pair of myslippers because they were not comfortable. I mailed the slippers back to Mypillow on 3-28-22. The slippers were delivered to Mypillow on 3-31-22. On 4-16-22, I called customer service to find out why my credit card had not been credited. When I spoke to the customer service agent, I gave her the RMA# they had given me regarding the return (this RMA# is their requirement). She immediately belittled me by stating she needed the tracking number. I then informed her I had already tracked the package via the usps tracking system which showed the package had been delivered to them on 3-31-22. She then rudely asked me how is she supposed to know where the package is. I suggested to her that since the package had been received by Mypillow, it should have been opened for return processing and then linked to their RMA# which would show the location and processing info for the return. She, once again, rudely informed me that's not how their system works. She stated that a return could easily set in a warehouse unopened for up to 30 days before being opened for processing! That is, in my opinion, a horrible way to treat a return. I think Mike Lindell should spend less money on tv commercials, and more money on hiring employees to process returns. I will never buy from this company again.

Date of experience: April 18, 2022